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Technology Manager Resume Format in Word Free Download

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DANNA SWINIARSKI
309 Greentree Lane, Byfield, MA 01001
978.270.9876(C) • danna@comcast.net
PROFILE

Strategic and goal-oriented manager with twenty years of management and project management experience.  Proven ability in partnering with corporate leaders and business managers to develop and manage programs that leverage technology to maximize business opportunities, service and expenditures while ensuring regulatory governance and minimizing third-party risk.
 

EXPERTISE

·         Integrating strategic planning, business analysis, project management, and risk assessment to drive project results
·         Providing trusted advise to senior management and business leaders
·         Leveraging technology to create market advantages
·         Building highly effective cross-functional teams
·         Utilizing software development life cycle theory to    develop customized third party solutions for customer centric online products
·         Planning and implementing capital budgeting, contract management and  international outsourcing
SELECTED ACHIEVEMENTS

·         Led strategy to develop technology project portfolio program complementing Commonwealth’s service-oriented culture with the goal of reducing process inefficiencies while promoting the development of cross-functional project teams.
·         Outsourcing the development of multimillion dollar corporate project to replace legacy fee-based accounting and portfolio management system.
·          Coordinated resources from Finance, IT and Legal departments to provide industry, risk, contract and budget consultation to CIO and senior technology managers during the development and negotiation of 75 technology product and service supplier agreements totaling over $40 million. Companies include EMC, Sun Microsystems, Microsoft, Hewlett Packard, Peregrine, Oracle, IBM, Symantec, AT&T.
·          Advised senior management team about strategic development and implementation for corporate strategy.  Plans were accepted and successfully used to define corporate strategy that achieved early leadership in marketplace.
·          Successfully managed international e-mail migration project standardizing seven international offices on one platform while improving operational workflows.
·          Coordinated $10 million build-out of data center and new technical infrastructure during move to new corporate facility.
·          Architected and successfully managed international “One Office” project, providing a high availability, standardized global technology platform to meet business-driven growth requirements.  International offices included: London, Paris, Brussels, Montreal, Toronto, Tokyo, Hong Kong, Sydney and Dubai.
·          Provided project leadership during two bank acquisitions, including the migration of five acquired branches to new corporate branch platform.
PROFESSIONAL EXPERIENCE

Commonwealth financial network, Waltham, MA

2007 to July, 2011

Director of Business Systems


Lead the development of programs and five technology managers in the competencies of project management/business analysis, information security, risk management, software development, quality assurance and online learning.
·         Track technology projects initiated through corporate business planning process and throughout year while maintaining transparency while providing annual and quarterly reports to Partner committee.  Work directly with business managers to negotiate prioritization of new and existing projects.
·          Lead bi-weekly meetings to review and proactively manage the project portfolio's performance by driving consensus, resolving issues and negotiating conflict amongst project team members and stakeholders.
·          Instituted technology sourcing management strategy, including supplier negotiations best practices, budgeting, license and technology contract management. 
·          Developed corporate information security program leveraging COBIT and ITIL methodologies to comply with  industry regulations (SEC, FINRA) and Federal (GLBA) and state laws (201 CMR 17).   The deployment includes the implementation of complementary technology to report and measure anomalies against documented policies and procedures for two corporate offices and 1,200 Advisor offices.
·          Hired and mentored team manager to create and develop Quality Assurance team and program to improve quality of client-facing SAAS products, including the implementation of centralized bug-tracking system as well as functional, integration and performance testing processes.
·          Co-managed re-engineering of disaster-recovery program, including development of plan for new company-owned disaster recovery facility.
·          Supervised the development of first eLearning program promoting a rich user experience and a flexible anytime, anywhere learning curriculum.
·          Founder and acting President of corporate Toastmasters Club with the mission to further develop employee presentation, communication and leadership skills. 

Commonwealth financial network, Waltham, MA

2005 to 2007

Director of Project Management


Recruited by CIO to turn-around and lead failing client CRM implementation.  Within six months promoted to develop strategy for technology project management office and software product development life cycle to expedite the delivery of web services and online products to 5,000+ independent financial Advisors and supporting staff throughout the United States. 

Wellington Management, Boston, MA

2005 to 2005

Consultant


Led review of existing and new data services and associated technologies, including negotiation of contracts and cost reduction with multiple data feed vendors.

PUTNAM INVESTMENTS, Boston, MA

2002 to 2004

Assistant Vice President – Technology Sourcing Manager

Led and managed strategic projects in challenging corporate culture supporting CIO and direct reports as well as Finance organization on technology advancements, while assisting in the alignment of IT with business strategy.  Managed cross-functional project teams of four to eight people that implemented operational improvements in contract and risk management, cost reduction, sourcing and supplier management, and project management.
·        Active member of Putnam’s executive Software Advisory Board providing strategic direction of corporate software standards in conjunction with Putnam’s software development methodology.
·        Recruited and led project team that developed first Procurement Intranet portal as a strategic initiative to centralize and automate commodity purchases.  This portal provided access to corporate web-based tools including, Putnam’s contract management system and related content such as commodity and service industry analysis.

BLACK INK SYSTEMS, Cambridge MA

2000 to 2002

Vice President of Technology Services


Recruited by CEO to lead eight-person team providing corporate and development technology operations support for an early-stage company providing business analytics applications to the telecommunications and financial services industries. 
·         Incorporated Quality Assurance (QA) function into Technical Services organization reducing future headcount and company burn-rate. 
·         Led team in development of corporate systems architecture, including network topology and development lab.

PIONEER INVESTMENTS, Boston, MA

1998 to 2000

Technology Manager


Managed five managers for 20 person technology team, after re-organization of corporate IT department, providing support to domestic and international business groups in Microsoft server management, project management, database, e-mail, intranet, network services and help desk support.
·         Coordinated architecture and management of $5 million+ Y2K lab to test readiness and daily work-flow in simulated production environment.  Provided regular status reports to executive management on Y2K readiness and project budget. 
·         Managed development of first corporate Intranet, utilizing Microsoft development technologies, as a strategic initiative to re-engineer existing business processes while centralizing access to corporate data and applications.

REED ELSEVIER, Cambridge, MA

1997 to 1998

Director of Technology Operations


Managed five member team managing corporate and development technical operations for progressive e-business platform engineering and consultation division.
·         Managed the re-engineering of software environments to expedite releases of customer e-commerce websites.
·         Managed $2 million IT operations budget and provided billed IT services to internal Reed Elsevier businesses units supporting corporate web development initiatives.

STATE STREET GLOBAL ADVISORS, Boston, MA

1994 to 1997

Technology Manager


Managed five managers for 15 member team in challenging corporate culture supporting domestic and international business groups (2000 users).  Competencies included: server/desktop management, project management, data center operations and messaging.
·          Coordinated technology relocation for 500 investment professionals, under constrained time requirements, including two trading desks, a brokerage unit, and support staff.

PIONEER BANK, Malden, MA

1991 to 1994

Project Manager


Project Manager responsible for various corporate and technology projects.  Coordinated technology relocation for 500 investment professionals, under constrained time requirements, including two trading desks, a brokerage unit, and support staff.
 


EDUCATION

·         CIO.com Executive Pathways Program, CIO.com
·         M. B. A., Strategic Management, SUFFOLK UNIVERSITY, Boston, MA
·         B. S., Business Administration & Management Information Systems, SALEM STATE COLLEGE, Salem, MA
Affiliations

·         Toastmasters International
  • Information Systems and Audit Control Association (ISACA)



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