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Senior Manager Resume Latest Design in Word Format Free Download

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SCOT Pitre
45 Hearthstone Drive w Frisco, Texas 75010                                                                              scot@gmail.comw214.618.1234



November 19,  2017


Dear Mr./Ms.-----------:

Technological Excellence and Success is one’s ability to merge the strategic with the tactical, to understand the needs and expectations of organizations, and to deliver the appropriate technologies with advantages beyond best practices.  It requires special aptitude and creativity to transform complex problems into successful solutions.

As a Senior Manager / Architect for several top fortune 500 organizations, I have provided 20+ years of innovative, technological and organizational leadership delivering excellence and success.  I offer to your organization qualifications in:

  • Strategic management and planning of innovative, process automating strategies ensuring critical growth.
  • Significant improvement in information systems and business process cost-effectiveness, data quality and efficiency.
  • Business Intelligence, real-time performance management and analytics, industry standards and best practices.
  • Data governance,compliance/security audits, master data,  metadata, reference data frameworks and methodology.
  • Enterprise architecture of information systems, applications, data, business process, security and technology.
  • Advance enterprise and strategic data architecture, modeling and management, road mapping and delivery.
  • Programme and full life-cycle (SDLC)  management of large, international, cross-functional teams of critical systems.
  • Infrastructure planning, database administration, quality assurance / control, applications  and users support.
  • Experience and kowledge in defining best practices for data architecture, management, security and intelligence.
  • Planning and implementing policies, standards and procedures for security, production and change control.
  • Managing, facilitating and mentoring cross-functional teams and JAD session of diverse personalities.
  • Fostering relations with employees, vendors and customers, ensuring successful integration of technology.
  • SDLC management and leadership in all project phases of integrated, high-available, n-tier systems.
  • Hands-on Expert:  Architecture, business intelligence, database administration, applications management and security.
  • Experience:  MDM, CISSP, BCP, SDLC, ITIL, PMI, GAAP, HIPPA, CMM, RAD, RUP, OOAD, ERD, UML, XML, IE, USE CASE,.

My role in each organization has been to re-create, rebuild and expand IT competencies, in essence a change agent and management consultant contributing significant improvements.  The strength of my technology skills is excellent with the competence to be the hands-on expert.  However, more important executives value my advisory contributions to strategy and long-range development that support rapid changes in business demands with significant, tangible results and improvements.

If  you desire leadership, who can  peform and deliver with deep technical expertise, please contact me at your convienence.
I can provide the solutions that will take your company to the next level of performance, accuracy and cost-effectiveness.



Sincerely,



Eric D. Pitre



SCOT Pitre
45 Hearthstone Drive w Frisco, Texas 75010                                                                                        scot@gmail.com w 214.618.1234
Data Warehousing / Infrastructure / Security / Applications

High-Powered Information Technology Leader and Expert with 22 years of diverse and successful experience implementing innovative, mission-critical IT / IS solutions in high-pressure environments.  Dedicated leader and manager with hands-on experience expanding or enhancing system architecture, to streamline, consolidate or integrate systems and business processes.  Successful in implementing data governance, master data management and other advance strategic and tactical data strategies providing significant improvements in IT / IS cost-effectiveness, data quality, availability and accuracy.  Delivered significant cost savings, improvements in quality, performance, security and analytics while minimizing system downtime.

Detail and result oriented, advisor with exceptional ability sought by principals, executives and management.  Extensive experience in strategic and technical planning of  business intelligence, data warehouse, data management, data architecture, process reengineering, technology and system integration, system modernization, consolidation, migrations, security audits and corrective accounting.  An enabling, inspirational change agent with the aptitude to build team cohesion, motivate and empower diverse, cross-functional teams to strive toward higher goals and performance in cost-effectiveness and quality.  Primary goal: To overcome complex, unsolved business problems and complete projects on time while exceeding expectations.

Analytical, Creative, Confident, Decisive, Entrepreneurial, Independent, Irreproachable Integrity, Resourceful

Qualifications and Expertise

Human Resource, Accounting, Manufacturing, Billing, Call Centers, CRM, Supply-Chain, Inventory, Marketing/Sale, Payroll



  • Strategic and Tactical Planning, Leadership
  • Data Goverance, Master Data Management
  • P&L, Budget, Financial and Project Management
  • Customer and Vendor Relations Management
  • Business Process Design and Best Practices
  • Quality Control, Risk and Change Management

  • Expert Business Intelligence and Data Warehouse
  • Expert DBA - DBMS Design and Administration
  • Expert System Integration and Migration Skills
  • Strong Enterprise Security and Wan Knowledge
  • MIS Application and E-commerce Development
  • Network Design, Server Install and Configuration


Education and Training

Bachelor of Science, Accounting with Computer Science² University of Southwestern Louisiana, 1988
MBA course ² Louisiana State University, 1992
Research Study on MPP Technologies and Real-Time Business Intelligence ² 2008,2010
Callidus Variable Compensation 2007
Informatica PowerCenter 8, Data Explorer / Data Profiling / Mster Data Management  ² Informatica, 2006
Mainframe Modernization and Rearchitecture  ² EDS, 2006
CISSP  ² CertTest, 2004
Advance E-Commerce, Programming, Security and WAN Architecture ² 1999 - 2004
Oracle 8i Database Administration and Architecture w Oracle 8i Performance Tuning ² Oracle, 1999 - 2000
Project Management w Team Building wCRMw E-Commerce ² CTP, 1999
Microsoft SQL Server 7 Administration and Architecture ² Horizon, 1998
Advance SQL and Microsoft Visual Basic Programming v 4-.Net ² 1993, 1997, 2004
Novell 7 Weeks Network Certification CNE Courses w A+ Hardware ² Teknology Education Center, 1994
Project Management w Negotiation w Financial Planning w SQL ² 1991, 1992
Information Systems Architecture and Development w MIS - Database Management ² 1990

Experience Summary



IT / IS EXPERIENCE
DATABASE SYSTEMS
LANGUAGES
SYSTEM CATEGORIES
IT Management / Lead    10yrs
Oracle v6 –11g             13yrs
Modeling, ERD, Case  15yrs
Data Warehouse / BI    13yrs
Database / Data Arch      15yrs
Sql Server v6 – 2008    10yrs
ETL, Sys Integration    13yrs
Process / Workflow        7yrs
Database Administration 10yrs
Teradata/ Datallegro       2yrs
TSql, DTS, BCP           10yrs
Web App, Ecommerce   6yrs
Performance Tuning        10yrs
Legacy,  DB2, Sybase    4yrs
Pl/Sql, Sql*Plus, Shell    8yrs
CRM / Call Centers        3yrs
QA / System Analysis       8yrs
Informatica PowerCntr  5yrs
Html, Asp, Xml, Com    5yrs
Security and Audit          5yrs
Infrastructure, Wan           5yrs
15+  Other  Databases    8yrs
Visual Basic,                  4yrs
OLTP Applications        7yrs
Data Governance, MDM  6yrs
Oracle, SAP, Peoplesoft 3yrs
.Net, ActiveX                 2yrs
ERP Design Integration 7yrs
Professional Associations & Hobbies
IEEE Computer Society Member, President, USL Alumni, DFW Chapter (1200 members) 1998-2000
Hobbies:  NTSSUG, Camping, Canoeing, Cycling, Racquetball, Tae Kwon Do, Software Engineering


SCOT Pitre
45 Hearthstone Drive w Frisco, Texas 75045                                                                                        scot@gmail.com w 214.618.1234

Professional Experience

SOLUTION GURU’S, LLC., Frisco, TX
2003 – Present
Principal:  Lead Business Intelligence/Information Data Architect/Infrastracture Architect
Architecture and development leadership in data governance, business intelligence, data warehouse, data architecture, master data management, system integration, information/infrastructure assessment (current and future state), scorecards, performance metrics, dimensional star-schema, reporting and  project management for several global  100 companies. 
  • Data Governance and Master Data Management – Define policies, global and common  reference data standards,
  • Business Intelligence - strategic, enterprise planning and roadmap, software evaluation, define technology framework
  • Data Quality and Assurance – Define test methods and procedures,  train and support DBA’s and ETL programmers.
  • Data Architecture:  Transform business strategy and requirements into conceptual, logical, physical data models, system integration, data mappings,and ETL architecture.  SQL, I/O and database performance tuning and optimization.  Analyze data inputs and outputs against the data models for gaps and model validation

  • Strategic and tactical planning and architecture of  200 Terabyte, centralized data warehouse / provisioning hub
  • Application rortfolio and data flow rationalization of 1200 application.  Current State and Future State assessment
  • Architect and implement dimensional models into Business Object, MS Analysis Server and Oracle OBIE software.
  • Migrate  legacy and IBM 390/CICS mainframe.  Migrate 100+ Terabytes Teradata Order Mgmtt DW into Datallegro. 
  • Architect real-time manufacturing data warehouse and virtual real-time IT support service ITIL reporting datamart.
  • Upgrade Callidus and implement variable compensation and human resource analytical reporting datamart.
Clients:  Bank of America, Dell, Honda Motors, Terex, Brinker, Fujitsu, BCBS, Capital One, Clear Channel,Thompson Reuter
SOFTWARE:  Teradata, DATAllegro, MS PDW (MPP), Oracle Exadata, 11g/10g, Sql Server 2008-7, IBM DB2 – P7, Oracle Applications 11i, SAP,Peoplesoft, SAS, Callidus, Business Objects, Open Source BI,  Sybase Power Designer, ER Studio, Erwin, Visio, Toad, Informatica8-7, MS SSIS / DTS,  MPP Technologies Evaluated:  Exerasol, Sybase, Oracle Optimized Warehouse, HP Neoview,  Open Source BI. OLAP,  XML, SOA, SAAS, ERD/IE, HTML, MS Powershell and Unix Shell

EDS, Plano, TX
2005 – 2007
Senior Information Specialist  (Sr Enterprise Data Architect)
Oracle 10g, Sql Server 2005, Informatica PowerCenter 8, Data Explorer, PeopleSoft 8.9, SAP,  Borland Star team, Caliber,  Together Architect, Erwin 7, Visio, Zachman, Chen-ERD, OMG, BI (Inmon, Kimball), BPM/BPR, Use Case, UML and XML.
§  EXCELLERATEHRO.COM (EHRO):  Human Resource COE & Business Intelligence supporting over 400 companies. Data Warehouse.  Data architecture,  star-schema / dimensional modeling, ERD, ETL architecture and production support of BI systems involving Peoplesoft human resource workforce, payroll, Taleo, KCRS, Cognos 8 BI framework, Integration server and reporting, Sql Loader, Sun Unix, Korn shell.  Troubleshoot and optimize Oracle 10g data load performance and data quality issues.  Re-architect to maximize parallelism, scalability and code re-usability with minimal I/O, load windows and dependencies.  Architected modular, parametize code eliminating multiple environment code sets.
§  EDS SUPPLY-CHAIN: Strategic, tactical data architecture and production support of Informatica PowerCenter, Oracle and Microstrategy 8 data warehouse.  Reverse-engineer and re-architect complex ETL and database architecture comprising over 30 databases and several 100 ETL processes in IMS mainframes, SAP, Oracle, Sql Server, Access, Informatica PowerCenter, Sun Unix/shell and Visual Basic) with 1000 procedures and tasks into an automated process.
§  Corrected $ 150 million data errors in Informatica PowerCenter.  Proposed other data quality improvement initiatives
§  Implemented changes to help reduce load time from 14 days to 4 days.  Presented proposal and gained approval from supply-chain director, managers and BI team for strategic roadmap (blue print) programme of 30 projects to rearchitect and optimize data warehouse to eliminate 50-75% of load and application code (ETL), redundant data, databases requirements, network IO, staffing, operational costs and reduce load time to 4-6 hour from the original 14 days. 
§  Designed, developed and implemented Oracle Supply-Chain, Cost and Savings Forecast Datamart. Create Oracle Star-schema with 68 dimensions and 3 fact tables.  Create Microsoft Excel OLAP / Pivot Cube GUI Interface for end-user.
§  EDS EXEC DASHBOARD: Data Architect, SDLC - Full Lifecycle design and develop .Net / Sql Server .Net web based Executive Dashboard tracking headcounts including many other metrics of EDS global resources for employees, facilities, projects, skills, training, certifications, compliance, historical changes by departments, facilities and various milestones.

HORIZON HEALTH, Inc., Dallas, TX
2001 – 2003
Data Warehouse Architect / Senior Production DBA Lead
§  Provided strategic and tactical leadership to executives in weekly executive meetings.  Reported directly to CTO / CFO.
§  Managed, e.g. Sr Technical leader of seven projects (SDLC) saving millions by optimizing and consolidating operations.
§  Implemented Strategic Data Governance, Master Data Management, Data Quality and Data Security Best Practices.
§  Mentored and lead 16 programmers, 4 DBAs and 12 database servers supporting 1,200 users.
§  Implemented three-tier layered applications architecture and security model.  Security audits.  QA and change control.
§  Managed infrastructure, server installations, configurations, administration, development and resource management.
§  Managed and monitored production / development databases operations and uptime.  Mentored and trained junior DBA.

§  Architected and implemented a 
L / ASP web-based SQL2000 Molap, star-schema and Data Warehouse with 280 tables, providing Jcaho, drugs, patient outcome analytics and business intelligence critical to start a new business service.
§  Improved HBS medical claims processing efficiency by 20%.  Enhanced functionality.  Optimized server resource utilization from 95% to 35% eliminating peaks / deadlocks / system downtime, eliminating an $80,000 server upgrade.
§  Provided technical leadership for the installation and customization of Goldmine POS management, 65 Crystal reports.
§  Spearheaded the re-engineering of CQI, JCAHO and OCR data imports / data processing providing 100% ROI in 3 months.  Significantly reduced complex processing timeline by 98%, transforming 25 million statistical calculations into a fully automated, reliable and consistently accurate 30-minute database process from an error-prone 2-week process.  Project success was instrumental to a 40% staff reduction of MHO data processors, imports and verification processes.
§  Consolidated two division operations, IT centers, and legacy IBM AIX Universe Pick Mainframe Call Center operations. 
§  Consolidated call centers reduced operation’s cost by 30%, operation staff by 20%, future IT support costs / staff by 50%.
§  Delivered 50,000 lines of code, migrated 2500+ tables with 50,000 data elements and optimized 6,000 lines of code.
§  SOFTWARE: SQL/Analysis Server 2000, Oracle, MicroStrategy, 100+ ETL DTS, Spss, Pick, Platinum, Teleform, Btrieve, MicroStrategy7, Visual Basic .Net/v6, Html, Asp, ActiveX, Xml, Erwin4, Visio, Goldmine, Crystal Report, NT, Window2000, Power SQL, SQL Analyzer, Performance Monitor, Veritas Clustering, Replication and Configure Security.


CAMBRIDGE TECHNOLOGY PARTNERS
1999 – 2000
Associate Director II / Senior Technical Manager / Senior DBA Expert II
  • Assisted client partners and account executives with business development, strategic pre/post marketing, RFI and RFP
GMAC GLOBAL RELOCATION, Detroit, MI: Technical Manager:  Managed teams of 38 programmers and 4 DBAs. 
  • Reduced operational costs by 80%.  Consolidated / transformed 5 disparate business operations, information systems and business processes into a single automated, international, 24/7 fully integrated, ebusiness workflow solution and presence considered to be the best international relocation portal in the world with high C2 level security architecture. 
  • Delivered architecture.  Reduced TCO, on-going system maintenance, data entry and discrepancies by 60% while ensuring absolute data integrity between integrated applications.  GRS system supports 35,000 users in 100 countries.
  • Architected, implemented a tactical data governance and master data management process within system integration.
  • Contributed significant input to $20 million project plan and budget.  Hired IT staff.  Conducted performance reviews.
  • Coordinated, approved 130 use-case / workflow specifications from five business analysts and 50 GMAC employees.
  • Defined system architecture, methodology, business analysis and technical design templates to ensure complete, consistent specifications / requirements gathering and minimize issues.  Conceptual, WAN and ERD modeling.
  • Delivered 30,000+ lines of code, 140 ASP pages, 400+ stored procedures, 42 sys interfaces, 150 tables and 90 reports.
  • SOFTWARE: SQL2000, Oracle8i, Peoplesoft, Solomon, Equus, Informatica, Erwin, Visio, Rational, IIS, MTS, Dreamweaver, Sun Unix, Window 2000, NT, Crystal / Cognos, TSql, Visual Basic, ActiveX, Com, Xml, Html, Asp, JavaScript,  Dynamic Firewall, Load Balancing, Veritas Clustering, Backup, Restore, Configure Servers & Security.
  • Executives Recognition of Architecture:  Http://www.gmacglobalrelocation.com/NewsEvents.asp?ArticleID=30
  • Internet Site Http://www.gmacglobalrelocation.com Relocation Extranet Portal: Https://www.mygmacrelo.com

HONDA MOTORS, Torrance, CATeam Lead / DBA:  Technical leadership to five programmers.  QA / QC Lead.
  • Transformed Honda’s static Internet presence into an interactive, 24/7 sale generating / lead management POS ecommerce system spanning multiple hosts with Sql Server 7, ASP and MTS / COM application servers.
  • Credited with good technical leadership and successful, accelerated launch of Honda Motors $2 million web project.
  • Automated sending data / faxes to, receiving data from several networks, DB2 mainframes and 1000 USA dealerships.
  • Led the modeling, development, integration of the dealership search, Vicinity mapping, GIS proximity logic,  finance lease applications, car configurator, customer loyalty database and Xml lead system.  Installed and configured SQL.
  • Received Cambridge Top Project Award for 2000 and successful completion of the project two months early.
  • SOFTWARE: SQL7, DB2, Informatica, Rational, TSql, VB6, IIS, MTS, ActiveX, Com, Xml, Html, Asp, JavaScript, Vicinity, WinFax, NT, Load Balancing, Veritas Clustering, Backup, Restore, Merge Replication,  Security.
  • Honda Web Site Https://www.honda.com        Acura Web Site Https://www.acura.com

TICKET MASTER, Denver, CO:  Sr DBA:  Led design and implementation of Oracle 8i DBMS on Sequent.
  • Worked with the client executives to define sales force automation vision, goals and selecting a call center package for a scalable, distributed multimedia / telephony / email / ACD integration strategy for multiple call centers nationwide.
  • Created database and data  architecture.  Installed and configured clustered, mirrored database on Sequent Unix.
  • Assisted project manager and senior technical manager with the $5 million budget, project plan and use-case sessions.
  • Software: Oracle8i, PL/SQL, Siebel CRM, Brightware Email, Aspect ACD, Informatica, Visio, Sequent Numa Unix.

CONSULTANT, Dallas, TX
1991 – 1999
PAGENET, Database / QA Architect:  Reduced OLTP XML Messaging transactional system failures from 70% to 10%.
§   Identified and coordinated the correction of system failures within $ 60 mil POS/OM/ERP - Tibco XML messaging integration project to VP, project managers and 40 consultants.  System Analysis.  Identified and tested application errors and issues.  Reverse-engineered application logic, system logs, database schema to identify transactional, and system errors.  Modeled, designed and developed automated, self-documenting, errors tracking Xml transaction architecture for a distributed, N-Tier Tibco with 1000 POS centers.  Project planning and management.
  • Architect an automated data / process master data management architecture for SOA and messaging layers.
  • Created several metadata repositories for documenting messaging packets, processes, context data and system errors.
  • SOFTWARE: Siebel, Peoplesoft, Arbor, Tibco, Oracle 8, Sql Server, Sybase, Informix, NT and Sun / HP Unix.

COMPUCOM, Data Warehouse Architect / ETL / QA: VLDB Transformed reactive fault model to a proactive model.
§   Full Lifecycle.  Modeling.  System analysis of ETL processes and data analysis on Business Objects / Oracle 7.3 data warehouse.  Identified and corrected ETL programs and data integrity errors.  Y2K analysis and code programming.
§   Eliminated daily process failures, increased uptime, accuracy and reliability.  Introduced quality control standards.
  • Implemented an 80% improvement in development, quality and cost effectiveness of IT operations with custom tools.
  • Architected and created source system, ETL/data lineage, business intelligence and reporting metadata repositories.
  • Championed and architect a custom CASE tool for rapidly prototyping and code generation of data warehouse objects and ETL processes, eliminating all errors and minimizing failures.  Improved programmer efficiency by 500%.
  • TDWI:  Awaided Compucom Data warehouse of the year award.
  • SOFTWARE: Oracle, PL/SQL, SQL*Plus, SQL Loader, Business Objects, Progress, VB 5, HP Unix Korn Shell, C.

BANK ONE, Technical Lead / Architect / DBA:  Archtiect, develop and manage 1.3 billion operational loan ODS.
  • Improved MIS efficiency:  Investor reporting by 3600%, escrow aging by 5000%, cash flow analysis increased 800%.
  • Designed and developed multi-dimensional ROLAP operational data store for securitized loans, escrow, investor reporting business analytical application providing automated management of $ 1.3 billion securitized loan portfolios.
  • Re-engineered complex manual business processes into automated and efficient business analytic applications.
  • Trained and transitioned 12 bank staff / CPAs in software utilization.  System documentation.  Modeling and ERD.
  • Credited with the discovery and correction of $ 240 million financial reporting / general ledger errors.
  • SOFTWARE: Sql Server, DB2, Peoplesoft, MicroStrategy, Paradox, and IBM400.  Delivered 8000+ lines of code.

COOPER LYBRAND / FIELD FINANCIALS, Project Management/DBA: Managed and trained  team of 30 analysts.
  • Consolidated / audited bank asset data from 49 disparate loan-processing systems into Oracle Financial Applications.
  • Directed the identification, migration, verification and liquidation of $900 million bank assets into Oracle 6 database.
  • Oversaw the general ledger postings, investor reporting, asset liquidation and final settlement of securitized portfolios.
  • Prepared project status reports.  Defined priorities and delegated tasks.  Transitioned Houston operations to Dallas.
  • SOFTWARE: Oracle, Cognos Power Play, Sql*Plus, BCP, FoxPro, Paradox, IBM390 and IBM400, Dos, NT, Unix.

CELLULAR ONE, MIS System Audit:  Resolved complex, unresolved 1991-1992 MIS processing and reporting issues.
  • Analyzed cellular roaming systems and business processes of cell tower logs, billings and cash systems, bank clearing accounts and accounting systems to identify root-cause of year-end and monthly system discrepancies.
  • Advised Owners, President and CPA of proper corrective actions for 1991 / 1992 financial reporting statements.
  • Recommended new system and reporting procedures to improve efficiency and eliminate all manual reconciliation.

UNITED COMPANIES, Excutive Decision Support:  Designed and developed $ 200 million DSS information system.
§   Provided quick business analytics and decision support for financial analysis of loan and securities portfolios.
§   Developed adaptive ETL processes to standardize dissimilar data.  Extract and convert IBM DB2 - EBCDIC data.
§   Achieved 40% profit margin on $ 200 million bulk loan and securities acquisition and dispositions in four months.   

JACOBSON, STROMME & HARWOOD, PA  Minneapolis
1989 - 1991
Billing Coordinator
§  Supervised clerical staff.  Ensured completion of billing functions and IBM 36 / FIS DBMS mainframe administration.
§  Improved data entry and batch processing time by 50%.  Reduced file and paper management time and costs by  50%.
§  Absorbed a 35% increase in volume without cost or staff increase.  System upgrades, security, general ledger, payroll.




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