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INNOVATIVE TECHNOLOGY EXECUTIVE
SELECTED PROFESSIONAL ACCOMPLISHMENTS
Download Resume Format
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Rosy Peter
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rosy@gmail.com
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INNOVATIVE TECHNOLOGY EXECUTIVE
Goal-oriented,
visionary executive experienced in planning, developing, and implementing
cutting edge consumer, commercial, and enterprise solutions. Innovative leader
who promotes the creation ofprofitable customer-centered solutionswhile
continually driving process and system improvement. Adept at software
development, crisis management, creative thinking, partner management, and
cross-functional and cross-cultural team building. Demonstrated ability to
develop creative strategies to capitalize on business opportunities and
challenges.
CORE
COMPETENCIES
Product Development
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Leadership
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Operations / Process Improvement
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Product
R&D / NPI
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Staff
/ Team Leadership
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Lean
Sigma Champion / Sponsor
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Prototyping
/ Proof of Concept
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Business
Development
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Six
Sigma / SPC / Quality / HRO
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Program
/ Project Management
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Innovation
Champion
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Outsourcing
/ Insourcing
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Localization
/ Internationalization
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Global
Multi-site Management
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Change
Management / MOC
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Software
Development
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Contract
Negotiation
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Customer
Experience
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e-Commerce
/ Web Design
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Transformational
Team Development
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Cost
Reduction
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SELECTED PROFESSIONAL ACCOMPLISHMENTS
Hewlett-Packard
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2007 - Present
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Director
of Engineering, HP Personal Systems Group (PSG) WW Supply Chain Engineering
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Reinvented PSG’s global R&D imaging and manufacturing automation
systems.Identified critical product R&D need for
PSG’s global products organizations. Created a tiger team todevelop a
proof-of-concept (POC) tool exceeding the capability of the existing system.
Staffed and led new organization to create worldwide system based on POC. Results: Improved network traffic performance
by >40%, reduced factory issue resolution time by 90%, doubled supported
business models.
Re-engineered manufacturing automation systems to eliminate tooling
change downtime. Created pan-site parallel automation product flow
paradigm that completely eliminates all WIP and scheduling related issues with
existing methods (e.g. upgrades, downgrades, testing, scheduling). Results: Removal of 6 hours of downtime
per manufacturing line, recovering 100+ hours of total manufacturing time for
each release cycle.
Pioneered new design-for-variability automation software strategy.Created
software architecture to support new, complementary, or opposing automation
processes within any manufacturing facility or R&D lab.Initiated capability
to build any networked device regardless of required OS (e.g. Windows, WebOS, and
Linux).Results: Any product can be
built at any HP facility. No time delay or human intervention required to
select, determine, or change process.
Developed HP’s initial second-level-support High Reliability
Organization (HRO).Launched effort to analyze organizational
behavior, and shift thinking models to standard HRO principles. Enhanced root-cause
analysis and process models, reduced sensitivity to operations, created robust/resilient
system designs, and leveraged appropriate expertise sources to manage the
unexpected. Results: Reduced
factory-stop issues by 86% and average factory issue resolution time from 9
days to 4 hours, and reduced customer-found issues by 300% over 13 month
period.
Hewlett-Packard
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2004 - 2007
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Manager,
HP Personal Systems Group (PSG) WW Supply Chain Customer Experience and
Quality
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Drove
global manufacturing audit strategy to focus on the customer.Created
tiger team consisting of global business units (GBU - products) and regional business
units (RBU – sales/service/support) to make audit strategy consistent with
customer usage models, higher product mixes, and reduce costs. Results: Reduced ongoing annual audit related costs by >$30M, created
consistent tools and reporting models, and reduced false failures and engineering
resource needs by 80%.
Instituted localization of global manufacturing tools.Pioneered development of multi-lingual
capable tools for manufacturing audits (I18N). Created system for technical,
non-English speaking audit personnel.Adding new languages requires no software development.
Tools currently support 10 languages (e.g. Czech, Chinese, Russian, and Turkish).
Results: Improved
audit test results while reducing costs and false-failure audit issues due to
language differences.
Excelligent
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2003 - 2004
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Owner
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Spring,
TX
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Developed
online marketing tools for Houston-based pharmaceutical assistance company.Developed the online sales portal and marketing
materials to drive internet-based sales. Results: Delivered sales
website including multimedia Flash content, sales and marketing collateral, and
original graphics.
Instituted
customer-focused business processes for Dallas-based SEO company. Defined and developed process benchmarks. Replaced rigid
non-configurable systems and created e-Commerce sites with new processes and
tools. Results:Identified and implemented improved systems and
processes. Improved customer satisfaction via new systems.
Quanta Computer Incorporated
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2003
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Senior Director, Business
Development / Account Management
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Managed
launch of first ODM-based solution for Fortune Tech Top 5 company. Delivered fully qualified, agency approved server
to a top networking-product company. Drove pricing, contract negotiations,
vendor approval, NPI, business development, customer relations and project
management. Results: Successful launch of new networking appliance using
Quanta server hardware and partner’s software solution in under 3 months.
Tripled
server and storage product contracts over a 6 month period.Initiated additional contracts with two new
companies (Fortune Tech Top 5, Fortune 200) for both a server product and a
storage product.Results: Positioned Quanta’s new server and storage
technology business unit to significantly grow server and storage hardware
sales.
Hewlett-Packard
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2000- 2002
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Director,
Solutions Engineering (Connectivity Products, iPaq Division)
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Drove
development of Compaq’s new customer-oriented networking products.Initiated changes to product software systems to shift
networking setup from a tech-savvy job, to a customer task-oriented system.
Completely redesigned new networking products to implement graphical user
interfaces (GUIs) and wizards in order to simplify setup.Results:Minimized customer support issues via simplified
ease-of-use; product received excellent reviews from the press.
Initiated
creation of graphical-user-interface (GUI) framework for Thin-Client computing
devices.Invented GUI system to
enable healthcare/medical, hospitality, and education customers to generate a
fully controllable interface, with any desired graphic and layout, installed at
the factory. Results: Reduced per-deal software development effort to
less than 2 days for any WindowsCE-based thin-client.
Directed
development of industry-first Universal Plug and Play (UPnP) network router
application.Initiated the
development of a UPnP-based application to remotely control the Compaq CP-1
network router from any computer on the home network. Results: Successfully demonstrated viability of UPnP strategy;
received positive reviews and feedback from Walt Mossberg (WSJ) and the New
York Times.
Compaq Computer Corporation
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1999 - 2000
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Senior
Manager, Serviceability / Systems Integration (Consumer Division)
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Drove
end-to-end automation of pre-installation software systems.Created automated methods and tools required to
install and verify all software shipped on Compaq consumer PCs and notebook
computers. Results: Achieved a reduction in overall process time from 3
days to 2 hours, reduction in rework by 67%, increased SKU capability by 12x.
Improved team productivity by 28%, and markedly improved team morale by
reducing team workdays from 7 to 5 days per week.
Initiated
Compaq consumer PC software-based performance improvement efforts.Led a project to identify and implement software content
changes to drive PC performance improvementwhile meeting marketing requirements.
Results:Improved PC performance by 20%; substantiallyreduced
support costs for customer perceived software and performance issues. Substantially
improved the stability of the PC by reducing memory utilization.
Compaq Computer Corporation
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1998 - 1999
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Senior
Manager, Systems Integration Engineering (Consumer Division)
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Created
global customer PC software image delivery tool and Compaq’s first-ever
in-store CTO system for India.Drove
development of global software imaging tools for all consumer PCs and
notebooks, includingan innovative support model for retail stores in India.Results: Delivered toolsused to develop all consumer
software images, in all languages, worldwide. Delivered secure,in-store
configuration system to compete with white box computer sales in India.
Reduced
time-to-market product launch schedules.Created tiger team to analyze existing software
imaging processes and determine streamlining opportunities. Identified accountability
and reporting issues in the quality engineering (QE) team as the largest
contributors driving rework. Defined clear accountability and deployed
standardized processes. Results:Improved software image quality, reduced rework by 4.7x,
and reduced image qualification turnaround time by seven days.
Compaq Computer Corporation
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1996-1998
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Manager,
International Engineering (Consumer Division)
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Created processes enabling Compaq to ship translated products prior to
English. Drove consistent localization processes
across consumer business unit. Co-created consumer division’s official software
development process.Results: Reduced translation timeframes by 90 days; shipped
localized product prior to its English counterpart, a first for Compaq.
Created simplified software localization methodology.Invented new method to consistently simplify softwarelocalization.Properly
developed softwarecan be updated to the new method within one day. Upon
completion, all languages are contained within a single copy of the application.
Results: Significantly reduced localization timeframes,
engineering costs, software BOM complexity, and software development changes to
a single event.
Compaq Computer Corporation
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1994 - 1996
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Internationalization
(I18N) Project Manager / Systems Engineer
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Developed Compaq’s Japanese version of SmartStart server setup
application.Relocated from Japan to
Houston to develop Japanese version of SmartStart and related infrastructure.
Developed methods to support Japanese with tools not designed for DBCS
(double-byte character system). Managed all SmartStart localizations after
completing Japanese support.Results:Successfully released Japanese SmartStart 2.1, and all
subsequent follow-on SmartStart translations.
Compaq Kabushiki Kaisha (CKK) – Compaq Japan
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1991-1994
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Systems
Engineer
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Developed BIOS and DOS/V kernel modifications to support Japanese
market-specific disks.Developed BIOS, Modified
DOS/V (Japanese DOS) core functionality, and created utilities to support all features
needed for disks specific to Japanesemarket.Results:Enabled Compaq to
compete with Japanese PC incumbents (NEC and Toshiba). Shipped first product in
Japan with unified disk access model. Compaq received positive press reviews
for this capability.
Education:
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Bachelor
of Science, Electrical Engineering,
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HP/Compaq Training:
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Lean Sigma Yellow
Belt – Green Belt
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Six Sigma / SPC
Methodologies
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Program Management
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Executive Leadership
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Executive Game Theory
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Precision Q&A
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Media / Press Training
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CMMI
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Harvard:
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Harvard
MentorManager®
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Certifications:
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ISO 9001:2000 / ISO
14000 Auditor
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Affiliations:
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APQC (American
Productivity and
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Japanese Association of Greater
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UPnP Steering Committee 2000-2002
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Communication:
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Co-Author of Compaq Internationalization Guide(136pp)
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Japanese – Fluent
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Awards:
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Executive VP
Leadership Excellence Award (Hewlett-Packard)
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