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Danna
Kocherhans
309
6th St West
Billings,
MT
(406)
698-9876
Danna@Yahoo.com
PROFESSIONAL SUMMARY
A results-oriented professional with a
proven record of accomplishment and successful experience in
RESTAURANT MANAGEMENT,
EMPLOYEE SUPERVISION, AND CUSTOMER SERVICE
v
Excellent ability to manage
day-to-day operations in a fast-paced environment complete management and
direction of a full stage chain franchise restaurant
v
Experienced in hiring,
training, motivation and terminating personnel – supervised up to 200 employees
–providing direction, coordinating schedules and payroll
v
Successful experience in
inventory control, usage projection, purchasing, and catering sizeable groups
v
Comprehensive experience in
accounts payable and receivable, profit and loss, budgets and forecasts
v
Create favorable rapport
with vendors and suppliers: knowledgeable
and have established relationships with suppliers including FSA and Sysco
v
Effective written and oral
Communication skills
v
Ability to analyze situation
and implement efficiency corrections to enhance company profits
Academic Achievements
BLACK HILLS STATE COLLEGE:
Spearfish, SD Bachelor’s Degree in
Education
NORTHWEST COMMUNITY COLLEGE: Powell,
WY Associate of Arts Degree
CERTIFICATES: Correctional
Officer 1&11, Suicide Prevention in Custody, Working with Manipulative Inmates
Career Development
Restaurant
Manager: HuHot,
Billings,
MT June 2011 to August 2011
Restaurant
Manager:
HARDEE’S, Billings,
MT June 2010 to June 2011
Restaurant
Manager: NOODLE
EXPRESS, Billings,
MT February 2004 to February 2009
Ø
Responsible for overall
operations of the restaurant
Ø
Hiring, training,
motivating, scheduling and termination of personnel
Ø
Inventory control,
purchasing, payroll and budget
Client
Advisor: ALTERNATIVE
INC., Billings,
MT October 2002 to October 2003
Restaurant
Manager: BURGER
KING, Kalispell
MT, March 2002 to August 2002
Restaurant
Manager/District Manager: BURGER KING, Idaho
Falls, ID September 1994 to 2002
Ø
Complete management and
direction of a fast-food chain store in addition to overseeing seven individual
restaurants as a District Manager
Ø
Hired, trained, motived and
scheduled associates and management
Ø
Assisted in developing
annual budgets, payroll, gross profit and loss statements, and selection of
coupon promotions
Ø
Instrumental in achieving
and maintaining “SUPERIOR” status staying within budgeted guidelines
Assistant
Manager: FRONTIER
PIES, Idaho
Falls, ID
Ø
Hired, trained and scheduled
associates and management
Ø
Supervised banquet and
safety programs
Ø
Responsible for payroll and
purchasing
Head
Chef: HERITAGE
HOUSE, Orem,
UT
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