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Program Manager Resume Examples in Word Format Free Download

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TERESA TATE

309  Rustling Leaf Place                                                                            Cellular (304) 283-9876                                                                                                       
Kearneysville, West Virginia 25001                                                        teresa@frontier.com                                                                                                                                                                                                                        
                                                                                                                                                                                                                                                                                        

PROFESSIONAL SUMMARY

31 years of civilian and military experience with program management, systems engineering, and air traffic control involving technical support, transition and implementation, acquisitions, requirements definition and analyses, development of training program, configuration management, enterprise architecture development, policy analyses, risk assessment, quality assurance testing, integration, installation, and acceptance activities.  Certified in air traffic control tower and terminal radar approach facilities.  Completed requirements to earn dual technical collegiate degrees culminating in a Master's of Aeronautical Science in Aviation Management and Aviation Operations.  Furthermore, I possess a Bachelor of Science in Professional Aeronautics with a minor in Aviation Business Administration degree, with core curriculum directly related to mathematics, science, computer engineering, and economics.  Awarded the Air Force Meritorious Service Medal for airspace management of combat military operations involving the Yugoslavian Liberation Conflict, specifically designing airspace ingress and egress routes for combat operations requiring altitudinal and longitudinal separation.  Additionally, served as a liaison and coordinator for the Air Traffic Control Runway Intrusion Protection System (RIPS) with Langley National Aeronautics and Space Administration (NASA).

PROFESSIONAL EXPERIENCE

Program Manager/Senior Aviation Subject Matter Expert, Crown Consulting, Inc.    Jan 06 -Present
·        Field Evaluation Team Lead for Sector Design and Analysis Tool (SDAT); directly responsible for all 21 Air Route Traffic Control Centers (ARTCC) facilities within the United States.  Continuous interaction with FAA airspace specialists for resolution and updating of Minimum IFR Altitude areas directly lead to several of these facilities performing their annual MIA submissions; many of the facilities were delinquent in their annual submissions and would not of been as far along without the continuous dedication, support, and direction provided.
·        Field Analysis Team Lead for 161 Terminal Radar Approach Control (TRACON) within the United States.  Diligent support directly led to over 90% of all facilities submitting their annual Minimum Vectoring Altitude (MVA) Charts; greatly enhanced safety, improved knowledge of airspace personnel, and reduced man-hours required for submissions.
·        Integral Team Leader performing analysis and field evaluations for SDAT; developed airspace design planning, modeling, and simulation tools; developed user training guide; vast knowledge of FAA airspace design rules and regulations.
·        Willingness to travel and train directly led to travel being conducted to multiple locations such as Atlanta, Chicago, Sacramento, San Diego, Albuquerque, Boston, Dallas-Fort Worth, Miami, Honolulu, Kansas City, Memphis, Seattle, Houston, New Orleans, Atlanta, Asheville, Las Vegas, Norfolk, and Fort Belvoir; always willing to do what is necessary to enhance the SDAT program.
·        Responsible for identification and resolution of SDAT programming errors; as discrepancies in the SDAT program were identified, written analysis of the situation was performed, and then resolution and testing of the situation was performed; enhanced stability of program.
·        Received several Letters of Recognition from FAA customers in support of SDAT program; one specific letter from Detroit Metro (DTW) TRACON specified that I had saved close to 80 man-hours per facility; DTW had 6 facilities; a cost savings to the FAA of $1000s of dollars in man-hours alone.  Letter from South Bend (SBN) ATCT described enhancement to safety by delivering a more accurate and up to date Minimum Vectoring Altitude Chart (MVAC) that is so improved that the service to the user at Elkhart Municipal Airport allows air traffic control to enter final approach for runway 28 at a lower altitude; alleviating an issue that SBN had had for over 2 decades because their analysis was off by 200 feet.
·        Received Outstanding Performance Award from Crown Consulting, Inc. for support to SDAT training; highly recognized by peers and users for outstanding support provided to program.
·        Drafted Monthly Review for SDAT team members; forwarded information to management staff for contractual support and continuous performance analysis to FAA customer.
·        Managed Next Generation Air Transportation System (NGATS) Joint Planning and Development Office (JPDO) Agile Air Traffic System Integrated Product Team; clientele included FAA, NASA, DHS, DOD, DOT, DOC, The White House, international service providers, and aviation industry
·        Managed Sector Design and Analysis Tool Division; responsible for management of personnel and resources; developed airspace design planning, modeling, and simulation tools; developed user training
·        Responsible for planning, organizing, performing, and leading complex tasks; tasks included authoring  Concepts of Use, Concept of Operations, As-Is/To-Be Scenarios, and detailed MS Project Schedule
·        Assisted in authoring research Statement of Work for defining, developing, and evaluating technology

Systems Engineer, Senior Staff, Lockheed Martin Corp.                                     Mar 05 - Dec 05
·        Managed Critical Power Distribution System (CPDS) program which distributed and supplied  required electrical service to six Large Area TRACON facilities equipped with CRPDS or DRPDS
·        Implementation lead for building construction/equipment installation of Power Training and Support Facility located at the Mike Monroney Aeronautical Center in Oklahoma City, OK; $20 million project 
·        Managed building construction and equipment ordering and installation from ground breaking ceremony through facility certification; included system design meetings with architects; technical interchange meetings between system developers and government; direct ordering of equipment through multiple vendors; coordination of contractors for handling/delivery/installation of equipment; inventory of equipment ordered versus delivered; coordination of equipment layout within the facility; test,  analysis, and acceptance of facility and equipment; made recommended changes for items found to be deficient or not to standard; monitored certification and testing procedures of equipment 
·        Responsible for drafting/monitoring Fiscal Year Spend Plans/Purchase Requests/Equipment Orders

Program Manager, Independent Contractor to Veracity Engineering, LLC  Oct 04 -  Mar 05
·        Directed multiple Federal Aviation Administration (FAA) programs associated with Dallas/Fort Worth (DFW) International Airport; $8.4 million budget; direct interaction with labor and union officials
·        Clientele included DFW Airport Authority, NASA Ames, American Airlines, and Delta Air Lines
·        Developed training program for maintenance support, systems engineering, and software programming
·        Budget issues included Statements of Work (SOW), Request for Proposals (RFPs), cost breakdown, spend plan summary, price quotations, earned value metrics, and actual performance metrics

Senior Systems Engineer, SAIC/TRIOS Associates, Inc. /Affiliated Computer Services, Inc.            Nov 02 - Oct 04
·        Instrumental as Implementation Lead for Airport Surface Detection Equipment – X Model (ASDE-X)
·        Site coordinator/lead for Houston-Hobby, San Antonio, Austin, and Reno; $3 million budget per site
·        Experienced in FAA Acquisition Management System/JRC documentation; authored Integrated Program Plan (IPP), Acquisition Strategy Paper (ASP), and Acquisition Program Baseline (APB)
·        Conducted and managed site installation kickoff in-briefs for implementation activities; conducted site survey and site preparation, ordering of equipment, installation of equipment, and site acceptance test
·        Authored Program Plan/Directives, Facility Implementation Checklist, and Site Diagram Requirements



Systems Engineer/Information Management Consultant, Affiliated Computer Services, Inc.            May 02 - Oct 02
·        Directly supported the FAA Standard Terminal Automation Replacement System (STARS) for development/implementation in terminal area; performed research, analysis, and problem solving
·        Authored National Airspace System (NAS) Concept of Operations (CONOPS) for Surface Movement; through vast extensive background and knowledge of air traffic control and airport management procedures, developed arrival/departure communication scenarios for controller/pilot operations at FAA facilities which included all phases of flight from gate-to-gate operations such as taxiing from the gate, departure, climb-out, level flight, descent, arrival, landing, and taxiing back to the gate; required deep breadth of experience in pilot-controller communications, landing systems, radio frequency operations, coordination requirements between FAA facilities (Tower, TRACON, and ARTCC)
·        Conducted Site Surveys at FAA locations identifying requirements for Air Traffic equipment in Terminal Radar Approach Control Facilities (TRACONs) and Air Traffic Control (ATC) Towers
·        Responsible for Operational Testing and Evaluations (OT&E) and upgrade design recommendations

Chief Controller, Tower Air Traffic Control Operations, Langley Air Force Base, Virginia               Jun 00 - Apr 02
·        Managed 53 air traffic controllers directing all ATC programs with 52,000 annual aircraft operations
·        Directed installation and integration of digital radio communication system within ATC facility
·        Developed implementation of training program related to ATC facility hardware/software equipment
·        Responsible for technical research and analysis reports involving aircraft accidents and mishaps

Superintendent, Airspace, Airfields, and Aircraft Dispatch Division, Ramstein, Germany                 Aug 97 - Jun 00
·        Oversaw 13 flight dispatchers coordinating 300 daily mobility aircraft operations in Europe and Africa
·        Liaison to EuroControl, Brussels, Belgium for procedures and operations of military/civilian aircraft
·        Formatted, analyzed, and requested diplomatic clearances and altitude reservations with US Embassies
·        Developed, designed, and implemented a support system for military/civilian organizations between multiple countries controlled by EuroControl; specifically responsible for classified airspace operations in which coordination efforts for aircraft movement between countries was vital to national security 


EDUCATION

Master of Science in Aeronautics:  Aviation/Aerospace Management and Operations (Dual Specialization)   May 98
Embry-Riddle Aeronautical University                                                                                             Daytona Beach, FL

Bachelor of Science in Professional Aeronautics with minor in Aviation Business Administration                    Dec 87
Embry-Riddle Aeronautical University                                                                                             Daytona Beach, FL

PROFESSIONAL LICENSES / CERTIFICATIONS

Key Courses

·        Federal Aviation Administration Air Traffic Control Apprentice Course
·        Federal Aviation Administration Aircraft Dispatcher Training Course
·        United States Air Force Airspace Management Course   
·        United Stated Air Force Air Traffic Control Airspace Design Course
·        Intense School Project Management Professional Boot Camp

 

Honors

·        Magna Cum Laude from Embry-Riddle Aeronautical University (3.87 Grade Point Average)
·        Facility Manager for U.S. Air Force “Air Traffic Control Facility of the Year 2000”; # 1 of 62 facilities
·        Honored as 1st Operations Support Squadron “Senior Non-Commissioned Officer of the Year 2000”
·        Distinguished as “John Levitow Award Winner” (Class Valedictorian) for Military Airlift Command Non-Commissioned Officer Leadership School in September 1986; #1 of 54 students who participated

SECURITY CLEARANCES

Top Secret (SBI/SCI) (Inactive)
Secret (Inactive)



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