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Yaritza Ritchie

45 Estelle Road ~ East Haven, CT 06121 ~ USA

Home Phone   (203) 468-1234   Cell phone (203) 500-1121

Yaritza@comcast.net; Yaritza@aol.com

Summary

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an office manager, secretary, administrative assistant and office clerk.

Dependable detail oriented person that works well independently or as a part of a team.

Excel in resolving employer challenges with innovative solutions, systems and process improvements proven to increase efficiency, customer satisfaction and the bottom line.  Offer advanced computer skills in MS Office Suite, QuickBooks and other applications/systems.

Key Skills

Office Management, Teambuilding & Supervision, Policies & Procedures Manuals, Report & Document Preparation, Spreadsheet & Database Creation, Accounts Payable / Receivable, Bookkeeping & Payroll, Records Management, Meeting & Event Planning, Inventory Management , Expense Reports & Reduction

Employment

La Spaziale USA, Stratford, CT                                                                                                        2/2010 – 10/2012

Office Manager

Process invoices, deposits A/P & A/R in QuickBooks.  Screened phone calls, fax, file and send out correspondences.  Customer service, monitor inventory, order and stock supplies.   Perform troubleshooting for all mechanical equipment in office. Process claims for damaged shipments, document damage, take pictures and submit all information to the claims department of the shipping company. 

Advantage Staffing/Domack Restoration, Stratford, CT                                                                8/2009 – 1/2010

Office Manager

Process A/P, A/R, general ledger, client & vendor invoicing, deposits and bank reconciliations in QuickBooks. Screened phone calls, fax, file and send out correspondences.  Customer service, monitor inventory, order and stock supplies.

Advantage Staffing/Delmonico Hatter New Haven, CT                                                          4/ 2009 – 7/ 2009

Front Office Administrative Sales Assistant

Contact customers for payments. Ship out orders by USPS & UPS, approximately 30 orders daily, on a slow day.  Customer Service, data entry, direct phone calls, filing, faxes.  Perform troubleshooting for all mechanical equipment in office.    Monitor inventory, order and stocked supplies.

Yellow Book USA, Milford, CT                                                                                           12/2006 – 10/2008

Front Desk Administrative Sales Assistant

Maintained 3 offices and processed contracts.  Account Payable Processed updates and informed employees of manual up dates.  Perform troubleshooting for all mechanical equipment in office.  Administrative support was given to all 58 representatives and 10 Managers.  Monitor inventory, order supplies, stock supplies.

Kaiser Whitney Staffing/Achievement First & Amistad Academy, New Haven, CT                  9/2006 – 12/2006

Accounts Payable/Human Resources Assistant

Processed A/P A/R, G/L, deposits and bank reconciliations in Quickbooks.  Email school managers regarding backup for paying bills.  Resolve human resources issues.  Kept Personnel files up-to date and confidential.  Contact vendors for payments, regarding invoices that have not been received.

Robert Half International/Sea Support & Port Securities, New Haven, CT                                 11/2005 – 3/2006

Payroll/Human Resource Assistant

Process accounts payable, accounts receivable, payroll, bank reconciliations, on QuickBooks software.  Contact with ADP for payroll for the two companies.  Billing of booming and let goes for Sea Support. & Port Securities billed third party ships for pick up of crews and luggage screenings.  Order Software.  Fax, and or email information regarding ships.  Handled issues regarding luggage that got lost in the airports, made sure it got to our office before their ships departed.

L.G. Defelice, FP Ryan & Bernhard Contracting.   North Haven, CT                                       6/2004 – 10/2005

Administrative Accounting Assistant                                                                                                                                               

Timberline software used to process loans, ACH transactions, credit applications, account payable and billing for 6 inter-companies, and outside customers.  Perform troubleshooting. Assist with financial statements and prepare taxes for the IRS.

Decision One, Glastonbury, CT                                                                                                       2003 - 2004

Senior Branch Administrator

Processed payroll, A/P, A/R, conference calls, coordinated meetings, meeting minutes, typed correspondence, presentations, expense reports, coordinated travel arrangements and itineraries for 212 staff members.  On a weekly basis printed Microsoft Access reports. Maintain all mechanical equipment in office.  Various office events required constant communication with all vendors. Processed parts and inventory reports several time a month.

Computer Skills

MS Office, MS Word, MS Excel, MS PowerPoint, MS Outlook, MS Access, Lotus Notes, Adobe, UNIX, Timberline, QuickBooks & ADP Payroll

Education

Weichert Realty - Real-Estate Courses, 1998

Katharine Gibbs College, Norwalk, CT – Certificate

Westhill High School – Stamford, CT – Diploma

Professional Development

Real-Estate Courses, 1998

Information Processing Program, 1994

References available upon request

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