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COLEMAN FIELDMAN
Cell: (631-603-1234)
Email: coleman@yahoo.com
IT/BUSINESS
Summary/Objective
To
obtain a challenging position in the computer field with growth potential
Certifications
2004
Comp TIA A+/ Network + Computer Assembly & Repair Certified Professional
Com Information Technology, Long Island City, NY
ARRL
Amateur Radio Operator (HAM) (Feb 2010)
HILTI
Certified
HSEEP Home Land Security Exercise and Evaluation
Program (Modules1,6,&7)
Hospital Incident Management System (HISCS)
National Incident Management System (IS 700)
Incident Command System Courses (IS 100-200)
Professional Experience
2007 (Nov) – Present- Desktop support/ Network Admin ( Eastern
Long Island Hospital Long island, NY )
Employee of the month of April 2010
•
Basic desktop support for end users
• Computer hardware and peripheral support
and troubleshooting
• Application support and troubleshooting
• Networking (including physical cabling) and
Admin
•Telephone Support and troubleshooting, PBX
•Windows 2000, XP, Visa, 2000 SBS, 2003
Server
•Microsoft Office
•AS/400
•SNAP appliance
•Sonicwall VPN and Firewall
•ISA Server
•Symantec Norton Antivirus
•Email Administration
This job is a
lot of different things. I’m the one that gets all helpdesk tickets, which
include network problems (LAN/WAN), Hardware, software, printer, and also phone
problems. I close about 5-6 tickets a
day. In April 2010 I received employee of the quarter.
I received Employee of the Month for April 2010
2007 (Mar) – 2007 (Oct)- Computer Consulting (Bear Stearns NY,
NY ) I/MAC
•Upgrading,
repairing, configuring troubleshooting and installing computers (over 10,000
useres)
•
Backing up all data for users
• Getting IP’s
address for new users
• Printer
installs and moves
• Daily support
of hardware for over 300 stockbrokers
• Tier III
support break fix for over 10,000 users
2004(Oct) – 2007 (Mar) – Computer Consulting (J.P.Morgan NY, ) I-MAC/Break fix
•
Upgrading, repairing, configuring troubleshooting and installing computers
•
Network administration and broadband setup
•
Setting up Blackberry’s and lotus notes
•
Repair and set-up for printers
•
Upgrading and working with the traders
•
Involved in upgrades and moves for about 13,000 users. We did moves every
Friday night for about 4 months to move a whole building from 5th
ave to Park ave.
Education & Training
Computer
Skills
Software:
Windows, 98/2000/NT/ ME/XP, MS 2000-2010Access, Excel, Outlook, PowerPoint,
Project, Publisher, Word, Lotus Word, Lotus Notes 5,6, WordPerfect, Netscape,
Internet Explorer, DOS, LogMeIn.com, ,
Front Page, Photoshop, Blackberry set-up, AS400. Server 2010. Forefront TMG.
Hardware:
Installing
Peripherals, Formatting and Partitioning Hard Drives, Upgrading Memory,
Installing
Expansion
Cards, Installing, Upgrading, and Troubleshooting PC, Printers, Scanners, Zip
Drives, Network Cabling, PDA’s, CD-R\RW, DVD, Routers, Hubs, Switches, Network
Administration
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