15 Westgate Dr., Apt. 14, Orlando,
FL 32101·(407) 982-1234·aiden@gmail.com
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Aiden Byrne
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Summary
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Hard working
professional with strong technology and customer service experience seeking
position to create value for a growing organization, preferably involving
Cisco hardware
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Experience
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2007-Current
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Institute of International Banking Law
& Practice
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Gaithersburg, MD
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Network Administrator/Web Designer/Project Manager
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Managed
15 computers including remote access from remote locations and for Traveling executives
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Trained
other employees on how to use various computer software
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Implemented
on site and remote backup systems for document server
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Managed
multiple projects simultaneously, including layout of multiple publications
§ Laying out and designing brochures and
flyers for products and events
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2006-2007
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UCF Athletics, Inc.
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Orlando, FL
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Desktop Support Specialist
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Maintained
and supported 140 computers as well as over 75 cell phones and other devices
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Learned
to support custom written programs and applications and train 160+ users
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Supported
custom written accounts payable/receivable software
§ Assisted in moving entire department from
Novell Groupwise for e-mail to MS Exchange
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2004-2007
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CompUSA, Inc.
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Altamonte Springs, FL
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Tech Writer/Floor salesman
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Responsible
for assisting customers with tech support needs and options
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Multiple
time winner of “Most Valuable Team Member” award
§ Featured in a regional training video for
“Tech Writer” position at request of District Manager
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Education
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2005-2007
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University of Central Florida
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Orlando, FL
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B.A.: History; Minor: Philosophy
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Technical Skills, Activities, and Interests
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Received CCNA Training through Vibrant
Computer Camp, August 2011
Extremely strong computer tech skills
including: MS-Office Suite (’97- 2010); Windows (2000, XP, Vista, 7, Server); Quickbooks; Adobe PageMaker, InDesign, Acrobat, and
Photoshop; Strong network skills; Able to excel in high pressure situations;
learned customer service in Walt Disney Word college internship; Former
captain of multiple athletic teams; Multi time Team Member and Customer
Service Rep of the Month;
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