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Jamie Lamour

Qualifications

·     Over ten years of combined professional Services, Computer, Hardware and Customer Support.

·     Appointed Supervisor of staff based on professional experience, aptitude, and work ethic.

·     Strong Managerial, Conflict Resolution and People Management Skills.

·     Excellent written, verbal, communication and organizational skills

·     Ability to exercise discretion and make independent decisions

·     Fluent in French and Spanish

·     Proficient in Microsoft Operating Systems and Office Suites.

·     Experience in Pascal, MathCAD, and AutoCAD.

·     Strong leadership skills and ability to drive processes and results

Professional Experience

Managing Director / HNBG – Nonprofit Organization ▪ January, 2010 - Present

·         Responsible for providing leadership in all aspects and the overall management and operation of the organization.

·         Protect financial assets while ensuring compliance with all applicable requirements

·         Responsible for keeping the organization solvent and for promoting expansion & innovation.

·         Guide and mediate Board actions with respect to organizational priorities and governance

·         Responsible for appointing committee chairpersons

·         Kept abreast of and Monitor fiscal budget, financial planning, and financial reports

·         Plays a leading role in fundraising activities

·         Evaluate performance and the effectiveness of personnel and volunteers

·         Conducts annual performance evaluation of the organization

Interpreter / Freelance – Lionbridge International ▪ September, 2008 – Present

·     Provide Web Interpretation from English in to French & Spanish.

·     Translation Support via phone, email and face to face.

·     Peer-to-peer services and network strategies in the e-commerce space.

Technical Support Representative – Lexmark International Inc. ▪ April 2004 – August, 2008

·     Provide hardware technical support via phone, web and email.

·     Assist French speaking customers with daily IT support in their native language in order to ensure thorough understanding.

·     Provide exceptional troubleshooting, follow through and documentation in English and French on technical issues.   

Production Machine Operator – Hoover Wire Products ▪ August, 2003 – April, 2004

·     Assist in the set up and operation of benders, coilers and assembly machines.

·     Assist in making machine adjustments and raw material changes as needed.

Professional Experience – Continued

 

Substitute Teacher – Troy Board of Education ▪ October, 2002 – June, 2003

·     Responsible for providing reliable coverage for teachers in their absence for grades K-12.

·     Provide excellent coverage and follow through while ensuring an organized classroom environment. 

·     Ensure all material is graded timely and with accuracy.

Warehouse Supervisor – United States Marine Corps, Reserve Support Unit, Camp Lejeune

 ▪ October, 2000 – December, 2001

·     Provide day to day supervision of staff and operation, while effectively delegating assignments

·     Daily warehouse management and inventory control and responsible for proper distribution of warehouse materials.

Operation Support Services – United States Marine Corps, ▪ April, 2000 – September, 2000

·     Provide computer support to military personnel and administration

Warehouse / Distribution – United States Marine Corps, ▪ 1997 – April, 2000

Student Assistant (Film Department) – Queens College ▪ September, 1997 – September, 1998

·     Provide supervision media material traffic

·     Daily clerical responsibilities greet and meet students, and coordination of student orientation and meetings.

Education, Professional Training and Achievements

B.S., Aviation Management (3.67 GPA) – Southern Illinois University ▪ May, 2000 – December, 2001

French & Spanish - United States Marine Corps, ▪ December, 1995 – December, 2001

·     Successful completion of yearly French and Spanish Aptitude, obtaining exceptional scores at a high professional level.

Pilot Training – Comair Aviation Academy ▪ May, 1999 – January, 2000

Bachelor of Arts (3.3 GPA) – Queens College ▪ September, 1997 – September, 1998

·     Enrolled in a four-year Foreign Language program, with concentration in French.

·     Provide tutoring service to native / non native speakers, helping to build strong proficiency in French grammar.

A.A., Liberal Arts (3.1 GPA) – Nassau Community College ▪ September, 1992 – December, 1995

Professional References

Provided Upon Request

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