IT Support Specialist Resume Format in Word Free Download -->

IT Support Specialist Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Skills

Server: Windows Server [2003|2008|2008R2], Linux [RE5|RE6], OS X Server [10.5|10.6]
Desktop: Windows [XP|7], OS X [10.5|10.6]
Services: LAMP, Active Directory [2003|2008], Windows Print Services, CUPS, Symantec Ghost Solution Suite 2.5, DeployStudio 1.0r130, ASR
Automation Tools: ARD, Perl, Apple PackageMaker, VBScript, MS Batch Scripts, BASH, Oracle SQL


Experience

2006-Now
School of Design at the University of Pennsylvania
IT Support Specialist
Responsibilities
·         Linux  & Windows Sysadmin
·         Scripting & Automation (Perl, Bash, VBscript)
·         Windows & Mac desktop support
·         Mac & Windows Multi-cast Network Imaging
·         Printing/Plotting Support
·         Internal & External documentation
·         Lab assistant training
·         Vendor escalation of hardware & software issues as necessary
Projects
·         Web Checkout Linux Server – Setup & maintain linux server for web checkout application; mission critical server
·         Linux Web Server – Setup & maintain linux server used for several internal & external websites; mission critical server
·         Mac Lab Images – Create, Update & Deploy software images for lab & personal staff machines
·         Mac network imaging solution & automation – Multi-cast network solution implemented for imaging Macs, using DeployStudio.  Also works for unicast imaging across subnets
·         PennDesign IT Services Website – implemented & helped organize content for IT website.  Site is implemented using Wordpress 3
Philadelphia, PA

2005-2006

HostMySite.com
Technical Service Representative
Responisibilities
·         Windows 2000/2003, Linux, MySQL, MSSQL2000/2005, Virtuozzo Windows/Linux Admin/Support
·         Sharepoint, SmarterMail, SmarterStats Support
·         PHP, ColdFusion, Ruby, JSP, ASP.NET, Perl Support
·         Microsoft Outlook/Frontpage Support
  • Networking Support
Projects
·         Documentation (Ongoing) - Produce documentation on products and procedures, used by support

Newark, DE

2005
Ed Pawlowski Campaign for Mayor
Web Designer
Responsibilities
·         Network & Systems Admin
·         Access Database Developer
·         Internal Desktop Support
Projects
·         Voter Database – used to produce canvasing lists for volunteers
·        Volunteers Database – used to organize volunteers
Allentown, PA

2003-2005
Airdesk, Inc
IT Developer
Responsibilities
·         PHP, Perl, HTML, Javascript
·         Network, Exchange 2000, Windows 2000, Linux, MySQL, MSSQL Server Admin
·         Footprints Customer Knowledgebase Administrator
  • Internal Linux & Windows 2000 technical support
·         CDMA/GSM Wireless technical support
Projects
  • NSG Database Application– Used to manage line activations with Verizon & T-mobile, and equipment.
  • Technology Glossary – Technology glossary used on the live Airdesk website.
  • Product List – Product list for live Airdesk website, and management interface.
·        Public Knowledgebase – Footprints knowledgebase for internal and external technical support.
Warminster, PA

Education

2003
University of Delaware
Degree: Bachelor of Arts in Anthropology
Member: Phi Mu Alpha Sinfonia
Newark, DE





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