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Experienced Software Tester Resume Format in Word Free Download

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APRIL EDULAKANTI
Phone: (314) – 283 – 1234
Email: April@yahoo.com


Professional Summary:
· 9+ yrs of Testing, Analysis, Development and Design experience.
· Experience with Testing and Performance tools using Load Runner and Quality Center.
· Strong Database skills, developing tables, triggers, views, functions and stored procedures on Databases like Oracle utilizing SQL/JDBC.
· Experienced working with CVS, PVCS and Amdocs Configuration Control (Concurrent Versions Control).
· 4+ yrs in Java and different technologies used in Java projects (EJB, J2EE, Struts, JSP, Servlets, HTML/JavaScript, JDBC, Swing, XML, Design Patterns and Utilizing Frameworks).
· Expertise on different Application servers and Web servers like BEA WebLogic7.0/6.1, IBM Web Sphere, iPlanet and different IDEs like Jbulider, Visual Age, WSAD 5.0, Eclipse, JUnit.
· Responsible in all phases of Software Development Life Cycle for Amdocs system in design, development, testing, project documentation, deployment, and production support for the application within the project release schedule.
· Excellent communication and leadership qualities. Aggressive team player. Positive Attitude. Adhere to strict deadlines. Flexible personality.


Technical Toolset:
Languages:       Java, Perl, XML, SQL, HTML, C/C++, JavaScript, Visual Basic
Tools:               Load Runner, Test Director, UML, EJB, Servlets, JSP, Jdbc, Cgi, ASP, JMS, JUnit
Databases:        Oracle 11i, Sybase, SQL Server
OS:                   Windows (NT/XP/Vista), Sun Solaris, HP-UNIX
IDE Tools:                 Jbuilder, TOAD, Eclipse, Visual Age for Java, Visual Café, WSAD
Middleware:               BEA Jolt, Tuxedo
Design/Modeling Tools:  Rational Rose, Microsoft-VISIO
Web/App Servers:                     BEA Web logic, IBM Web Sphere, JWS

Education:
Master of Science in Computer Science, University of Illinois, IL Aug ‘00
Bachelors Degree in Engineering, Osmania University, India. June ’97
Professional Diploma in Computer Science (NCC), NIIT, India Aug ‘98


Professional Experience:
Testing Expert,  Amdocs Inc                                                                                       September '07 - August '11
Involved in TESTING and Defect Analysis of AT&T Lightspeed in a Complete Production similar End-to-End Environment involving many Applications and SCM Modules. Activations and Change Orders from different Front Ends including Self Service, CSR FE's and other Retail Applications with Trouble Management on both AT&T UVerse and Mobility. Also participated in Defect analysis, investigation and assigning to proper applications.                                                                                             November '08 - August '11

Tools: HP Quality Center, Oracle 11i, Unix/Java and SQL Scripting

Role:
  • Worked as Testing Expert to analyze and test AT&T UVerse and Mobility FE applications.
  • Completed Activations, Change Orders and Trouble Management in Complete Production similar End-To-End Environment until Equipments (RG and STB-DVRs) are activated in the Lab for all UVerse Products: IPTV (Cable Video) or HSIA (Internet) or CVoiP (Voice Over IP).
  • Involved in Defect investigation, analysis and assignment to many applications such as: myATT, PDC/OPUS, OMS, BBNMS, ERP-EPIC, CSI, CRM, Telegence, Enabler, LS PSL, Middleware BIS, LFACS-SOAC, FORCE, OVALS-Equifax, MPS, SDP, SPP, Switch, etc
  • Provided Billing/Invoicing and Usage Support to other Testing modules within LSP Project.
  • Perform Validations on all UVerse Products once activated through End-To-End.
  • Developed PL/SQL Scripts to update/fix Reference data problems.
  • Mentored and led team on different modules of testing the UVerse Orders.


Client: AT&T Inc formerly known as Cingular                               September '07 - November'08
Involved in testing and analysis of the LightSpeed Billing Applications (Amdocs Ensemble-Telegence & Enabler). Amdocs developed this project for Telecom Customers of AT&T formerly known as Cingular. The combined LSP Bill of AT&T includes Cingular customers and other AT&T such as Long Distance, UVerse etc.
Tools: MQC-Test Director, WinRunner, Oracle 10, BEA Tuxedo, Shell and PL/SQL Scripting, Unix, Java, BEA WebLogic.

Role:
  • Sr QA Analyst with on-site Testing and Analysis support.
  • Involved in Test Plan Analysis, Test Cases, System and User Acceptance Testing.
  • Perform functional, performance, negative, interface, regression testing and conversion related activities.
  • Perform test planning and test execution for LightSpeed Telegence & Enabler application and its associated interfaces in support of the LightSpeed Billing Project for both Cingular combined Billing System Module on new Kintana's.
  • Developed PL/SQL & Shell Scripts to update/fix data problems in DataBase.
  • Developed unit test scripts using Test Director and WinRunner


Sr QA Analyst                                                                                                                                            Sep '05 - Sep ‘07
Client: AT&T Inc formerly known as SouthWest Bell Corp (SBC)
Involved in testing and analysis of the LightSpeed Billing Application (Amdocs Ensemble, Clarify & Enabler). Amdocs developed this project for Telecom Customers of AT&T formerly known as SBC Inc. The combined LSP Bill of AT&T includes Cingular customers and other products of AT&T.

Tools: Test Director, Load Runner, Oracle, Java, BEA WebLogic, BEA Tuxedo, Shell and PL/SQL Scripting, Unix/C++.

Role:
  • Worked as a Sr QA Analyst with on-site Testing and Analysis support.
  • Involved in Test Plan Analysis, Test Cases, System and User Acceptance Testing.
  • Perform test planning and test execution for the LightSpeed Telegence & Enabler application and its associated interfaces in support of the LightSpeed Billing Project for both AT&T, SBC & Cingular combined Billing System Module.
  • Perform functional, performance, negative, interface, and regression testing activities.
  • Developed PL/SQL & Shell Scripts to update/fix data problems in DataBase.
  • Developed unit test scripts using Test Director and LoadRunner.



Systems Analyst, Amdocs Inc.                                                                     December '00 - September ‘05
Sprint Remote Reseller - PLS                                (Dec ‘00 - April ‘01) & (June '04 - Sep'ber ‘05)
Involved in the development and support of the CSM API Application. This project was developed for the remote resellers like QWEST, Virgin Mobile, MCI WORLDCOM, ESPN, etc to be able to activate a Subscription (cell phone). BEA's Weblogic server was used as an application server. J2EE API's mainly used are EJB, JDBC and JNDI. Jolt is used to interact with the CSM Backend (Tuxedo Middleware system). JDBC is used to access CSM Reference tables. The Open API's allow easy integration of third party software into this customer care and billing solution (Ensemble). Also involved in testing CSM Backend Tuxedo.

Tools: Java, EJB, Oracle 9i, LoadRunner, Test Director, BEA WebLogic, Tuxedo (Middleware - Unix/C/XML), Shell and PL/SQL Scripting.
Role:
§  Was involved in on-site 24 x 7 Production Technical and Testing support for Sprint PLS.
  • Involved on a complete software development life cycle - Requirements gathering, Conceptual Design, Analysis, Detail design, Development, System and User Acceptance Testing.
  • Developed PL/SQL Scripts to update/fix data problems in DataBase.
  • Wrote Shell Scripts to analyze CSM application performance.
  • Developed Session Beans and deployed EJBs on Weblogic Server
  • Developed unit test scripts using JUnit and LoadRunner.
  • Involved in the process of testing and debugging of CSM Backend Tuxedo(Middleware - Unix/C)


 AT & T, New Jersey - Ecare Project                                                                 (December 2003 - May 2004)
Amdocs E-Care billing system for AT&T offers a variety of Internet-based, value-added services that are layered over Ensemble and existing information systems. This system provides customers with secure access to their customer information, usage history and billing data through their standard Internet browser. The subscriber has the option of accessing personal data analysis (e.g., usage history) to present a subscriber's monthly bill in a self-explanatory fashion, as well as initiating transactions over the Web, such as bill payment or additional orders. Amdocs E-Care system also enables authorized users to create and maintain customers via the Web.

Responsibilities:
  • Involved in the software development life cycle - Analysis, Detailed design, Development, System and User Acceptance Testing.
  • Participated in User Acceptance Testing to ensure client/server user needs are met and participate in migration of applications to quality assurance in the production environment.
  • Facilitate the collection of business requirements and current operation procedures, identify problems and/or learn specific input and output requirements and interpret them in to business models.
  • Developed and successfully performed Unit and Integration testing of software to ensure proper and efficient execution as well as compliance to the business and technical requirements.
  • Involved in On-Site Production System Test support for the application.
  • Developed Data Access classes to build dynamic SQL statements, which access data from Oracle database.
  • Interpret end-user business requirements to develop and/or modify technical design specifications.
  • Designed and developed front End (GUI) using Struts Framework and with JavaScript, 
  • L and JSP using Eclipse.
  • Updated documentation to record software modifications and upgrades applied and resolve in a timely manner problems that arise with existing production applications to ensure the efficient and proper functioning of applications components.

Tools:  Java, J2EE1.2 (JSP, Servlets, EJB), Unix/C/XML, Oracle 9i, Load Runner, Test Director, Eclipse2.1.2, STRUTS, BEA WebLogic, Rational Suite, Jolt 1.2.1, Tuxedo, Windows 2000.



Sprint Business Billing                                                                                      (April 2001 - December 2003)
This project at Amdocs is a Customer Care and Billing software(Ensemble) package for Sprint PCS. To deliver this, a generic version of this software is taken and customized to meet the customer's business model. This customer care and billing package would be able to interface with other software packages that are provided by both Amdocs and other software companies. Ongoing customizations are performed as parts of newer versions of the software.

Role:
§  Involved in on-site Production support for every version of the application.
§  Involved in complete Software Development life cycle - Requirements gathering, Conceptual Design, Analysis, and Detail design, Development, System and User Acceptance Testing.
§  Wrote detailed design and impact assessments, based on customer requirements.
§  Development of Sequence, Activity and Class diagrams using Rational Rose.
  • Involved in Business Analysis and develop Use Case, Program Specification to capture the business functionality.
  • Designed and developed application frameworks - Exception Handling, Logging etc
  • Analyzed existing system's effectiveness and developed new system to improve production and work flow
  • Produced detailed descriptions, program functions, and process required to develop and modify current system
  • Involved in the process of testing and debugging of CSM Backend (Unix/C)
  • Conducted meetings with hardware engineers and other software engineers to evaluate interface between hardware and software and operational and performance requirements of overall systems.
  • Conducted meetings with end-users concerning maintenance of software systems.
  • Mentored the software engineers and software programmers and help them to perform their duties, and work with managers and team members to develop development standards.
  • Involved in analyzing software requirements to determine feasibility of design within time and cost constraints.
  • Involved in on-site Production support for every version of the application.
Tools: Java, J2EE1.2 (JSP, Servlets, EJB), Oracle 8i, STRUTS, LoadRunner, Test Director, BEA Weblogic 6.1, Jolt 1.2.1, Tuxedo, Windows XP/2000.



Selective Academic Projects:
§  Designed and developed a Client/Server project using TCP/IP for the Internet and Unix domains utilizing advanced programming techniques using C. A server program that allows three client processes to store and retrieve files from the server. The server program establishes socket connections with each of the three clients.
§  Developed a program in PERL and C, which takes in string arguments on command line, searches for the string in the given file and prints all the lines that have the string with line numbers.
§  Developed a prototype Hotel Registration System using Java, JDBC and MS Access as the back-end. The interface was developed using Java Applets and was connected to the Oracle through JDBC-ODBC bridge.
§  Designed and developed Online Examination System in JAVA. This was developed using applets. Data is maintained in files and these files are well protected with passwords. Quiz results are shown immediately and these results are stored for future references. Strict Quiz time is maintained. The user can take the quiz from anywhere in the world. All the user must have is access to the Internet. HTML is used for construction of the web pages.
§  Airline Reservation System that allows online reservation of flight tickets. User-friendly screens were provided with Visual Basic as front end and Oracle as back end and also implemented using C++ on Unix Platform with Sybase as backend.


Relevant Coursework:
      Software Testing & Reliability, Advanced Graphical User Interface, Intro to Networks (CISCO Sem I & II), Intro to DBMS Advanced DBMS, Comp Networks (Internetworking with TCP/IP), Comp Ethics, Programming Languages, Computer Organization & Architecture, Computer Applications, Data Structures in C++.



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