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Ava Smiles

309 Queen Street, Seaside, OR. 97001 USA

Tel: 503 440 1230 (Cell)

E-mail:  avasmiles@gmail.com

PROFILE

Excellent communication skills both written and oral. An effective team player that is able to work well on own initiative. Enthusiastic and versatile with experience in many diverse areas. Determined, flexible and capable of delivering high standards of performance. Experience in many different countries and cultures throughout the world. Good administrative skills reflect 23 years of service in a highly demanding military environment. British/American dual nationality

EXPERIENCE:

November 2005 – Present

Executive Director - Seaside Oregon Chamber of Commerce

Responsible for the direction of the day to day functions, short and long term strategies for the Seaside Chamber of Commerce. Increased membership by 20% within first nine months. Reduced budget by $30,000 within first year. Increased services to membership and businesses through innovative ideas. Produced marketing materials that directly increased business membership within the Chamber. Founding member of Clatsop Economic Development Resources and Columbia Pacific National Heritage Area. Advised businesses on growth, marketing and planning. Consulted on the country’s first online Chamber of Commerce small business school in conjunction with “Small Business School” aired on OPB. Raised membership from 150 to 361 members, increased profit by $40,000. Received the Oregon State Chamber of Commerce 2008 Outstanding Achievement Award.

August 2004 – November 2005

County Manager (Management & Training Corporation) Tillamook County, Oregon

Responsible for the operation of the Tillamook County, Oregon, office. Provided workforce development & training for job seekers and businesses. Oversee staff & services providing workforce development, training and placement to citizens and employers. Responsible for developing partnerships, coordination of services and funding. Experience in identifying and securing additional funding sources. Experienced in workforce related programs, writing reports, budget monitoring, and developing teams. Effectively interact with individuals from economically and socially diverse backgrounds. Member of a number of County wide initiatives and teams. Responsible for developing and accomplishing the first job & career fair and business expo in Tillamook County. Responsible for the Tillamook County Teen Parent Education Program.

September 2001 – August 2004

Risk Manager (Sky-River Services)

Risk manager for a Forbes 100 family. Carry out risk management activities to reduce risk to a high profile family and organization. Draft and implement operating procedures for both U.S. and European environments. Carry out site security surveys, vulnerability assessments, risk management, contingency management planning and personal risk assessments.  Deputy head of security. Liaise with other security agencies both corporate and federal. Devise contingency planning models for large-scale disasters & events. Asses threat levels and plan accordingly. Consult and advise on personal security arrangements for the family, friends and corporate visitors at home and overseas. Develop corporate threat strategies and policies. Work within budgets and consistently strive to add value at all stages of operations.

November 1999 – Sept 2001

Training and Development Manager (Command Sergeant Major – Army School Of Logistics)

Chief Instructor Supply Operations Division. Training personnel for worldwide deployment - including Special Forces and Overseas students. Work within tight budgets and time frames to produce a high standard of supply chain management training. Assess and monitor student progress throughout the logistics training program using practical and technological based testing and evaluation systems. Produce and revise training programs to meet current trends and practices. Develop new programs and strategies based on current and future trends. Oversee additional training and development managers and programs. Enhance delivery of training to meet current and future commercial supply chain models.

August 1997 – November 1999

Human Resources Manager (Squadron Sergeant Major)

Responsible for the management of 168 Special Forces personnel. Plan training; maintain records for all personnel on an annual basis including Individual Development Plans. Ensure goals and projects are completed on time. Ensure control is maintained at all levels. Advise commanding officers in areas of expertise during operations. Plan and execute both operations and training exercises for personnel in the UK and overseas. Provide advice on training and personnel matters to commanders. Draft policy, working practices and standard operating procedures. Work as part of a team to discuss and implement future directives and operational models. Add value at all levels to current training systems.

 

January 1995 – August 1997

Special Forces Technical & Logistic Manager (Staff Sergeant)

Responsible for the day to day management of equipment in excess of 4,500 item headings totaling £7.5 Million ($15 Million). Responsible for the drafting of Supply Chain Technical Operating Procedures in both written form and flow charts. Ensure that provisioning is maintained within strict time frames and pipeline times. Assess individuals for promotion. Initiate Total Quality practices to enhance production. Advise on the management of Control of Substances Hazardous to Health. Design and construct new technical supply support systems, initiate Continuous Improvement policies. Carry out on going review of operational supply chain working practices and expenditure to reduce costs.

 

Apr 1991 – Jan 1995

Operations Manager

Act as liaison between Army & Air Force on operations and training exercises within the UK and Overseas. Set up zones for parachute and helicopter operations for both day and night. Design supply chain delivery systems to enhance productivity and reduce waste. Responsible for 22 personnel and technical equipment containing 3000+ item headings with a value of £80,000 ($160,000). Produce and deliver training to individuals in areas of expertise (jungle warfare, survival, mountaineering, logistic support, counter revolutionary warfare and human surveillance). Carry out advanced supply chain operations as directed at home and overseas.

Recent Education:

Sept 02 - Bachelor of Science with Honors, Supply Chain Management (University Of Wales).

May 01 - Advanced Diploma in Logistics (University Of Wales).

Nov 07 – Certified National Emergency Medical Technician

July 92 - BTEC Diploma in Computer Studies.

Apr 01 - M7306 Further Adult Education Teaching Diploma.

Dec 87 - City & Guilds Diploma in Math, Management, English & Current Affairs.

                                               

Other Achievements:

·        Instructor – Emergency Services Rescue, Clatsop Community College

·        Oregon State Chamber of Commerce 2008 Outstanding Achievement Award

·        City of Gearhart Outstanding Service Recognition for Dec, 2007 Great Coastal Gale

·        D32/33 (NVQ) National Vocational Qualification Assessor.

·        Certificates in Advanced Microsoft Excel, Microsoft Word & Powerpoint.

·        Information Technology Security Officer.

·        Army Map Reading/Navigation Instructor.

·        Helicopter Rappelling/Abseiling Instructor.

·        Health & Hygiene (Supervisor).

·        Local Resources Procurement.

·        European Semi – License.

·        Combat Medic.

·        Joint Services Jungle Warfare Instructor.

·        Joint Services Survival Instructor.

·        Joint Services Mountain & Expedition Leader (Summer & Winter).

·        Service in the Balkans, Northern Ireland, Africa, Middle East and Far East.

·        Specialist Parachutist.

·        Member of the Oregon North Coast, High Angle Rescue Team.

·        Volunteer Fire Fighter, Gearhart Volunteer Fire Department.

·        Nationally Registered Emergency Medical Technician (USA)

·        NFPA Firefighter Class 1

·        CMC certified Rope Rescue Technician

·        American Red Cross – Adult, Child & Infant First Aid, CPR & AED instructor

Previous President of the Board of Directors –

Clatsop Economic Development Resources (CEDR)

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