Executive Administrative Assistant Sample Resume Format in Word Free Download

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Sarah Sukonick

e-mail:s.sarah@gmail.com

Willistown Woods, West Chester, PA  ∞  610.296.9876

 

Office manager / Executive Administrative Assistant

A results-oriented, proactive business professional with proven abilities in strategic planning, managing projects, improving efficiency of operations, team building and detailing project information to determine effective processes for operations.  Able to identify areas of strength and weakness and implement company policies, standards, changes in operation, and systems that optimize productivity and bottom line.  Demonstrated ability to motivate staff to maximum productivity and control costs through the most effective uses of manpower and available resources

                                                                                                        ∞ Manager / Motivator

                                                                                        ∞ Client Care Quality Control

                                                                                  ∞ Streamlining Operations                                                                                       

Summary of Qualifications

v  Demonstrated capacity to provide comprehensive support for executive-level staff including scheduling meetings, coordinating travel, and effectively managing all essential tasks.

v  Proven track record of accurately completing research, reporting, due diligence, information management, marketing, and business-development efforts within budget requirements.

v  Adept at developing and maintaining detailed administrative and procedural processes that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives.

v  Highly focused and detail-oriented in supporting complex, deadline-driven operations; able to identify goals and priorities and resolve issues in initial stages.

v  Proficient in Microsoft operating systems, NorthStar 500 iPhi Core Enterprise Financial system, Act4Advisors, & PowerChurch data base systems.

v  Highly proficient in client confidentiality regarding financial and personal affairs

Professional Experience

Capstone Legacy Foundation – Wayne, PA                                                   2010 - Present

Manager of Operations

Manage and maintain all systems and operations to grow and prosper this Community Foundation.  Capstone is the only foundation of its kind in the North Eastern United States.  We offer many tools and vehicles to help steward donor’s gifts and talents into living legacies.

Financial Responsibilities

·         Manager of NorthStar 500 Financial System insuring that all funds, grants, and gifts are properly tracked and handled

·         Work with Investment Committee of the Board to monitor all invested funds to ensure that they are invested in accord with the board-approved investment policy

·         Monitor a board-approved annual operating budget

·         Work with the auditor to develop the yearly Financial Statements and 990

·         Prepare monthly financial reports for presentation and approval at Capstone board meetings

·         Process and oversee Accounts Payable and Receivable (also including: Other Distributions, Invoicing and payment tracking for consult clients)

Administrative Responsibilities

·         Provide support for events (including food prep and presentation), marketing, all correspondence, travel arrangements, calendar and expense accounts.

·         Serve as liaison with payroll and insurance carriers

·         Handle logistical support, communication and event planning for Kingdom Advisors, Executive Leadership Council and Board of Director meetings.

·         Maintain office supplies and equipment – updates for new/replacements to BOD department

·         Serve as leader of weekly staff meetings with follow up on action items

Marketing Responsibilities

·         Participate in the production of materials needed for publication and distribution

·         Serve as the liaison to manage Capstone’s web presence

·         Provide support for the prospect management system (CRM), including notes and files

·         Responsible for all social media avenues – facebook, twitter, Linked In

·         Responsible for up-loading Living Legacies radio program to our website & facebook

Senior Secure, Inc. – CHADDS FORD, PA                                                                  2008 to 2010

Executive Assistant

Provided high-level administrative support to President and Owner and acted as Office Manager and Client Director for financial planning firm.

Provide support and maintenance of varied accounts using Act4Advisors; daily use of all Microsoft Office applications, including Publisher; respond to client issues, requests, and questions via email, direct mail and telephone communication; act as Seminar Coordinator including setting up PowerPoint presentations, Publisher handouts, meal planning/venue choice, and scheduling new client appointments; Event Planner for First Time Investor Seminars, Top Client gatherings, Advisory Board Meetings, Senior Citizen Retirement Training

·       Work closely with President to better establish his company in the Brandywine Valley area

·       Aid President in coordinating his schedule to ensure his timeliness and professionalism when meeting with new clients and established investors

Calvary Chapel of Delaware County – MEDIA, PA                                           2000 to 2008

Administrative Assistant and Ministry Leader

Served as Administrative Assistant for all pastors, all ministries, and the congregation by coordinating mailings, correspondence and publications for non-denominational church.

Directed all administrative and project support efforts. Created Publisher documents such as flyers and brochures; acted as Event Planner in choosing menus, venues, presentation materials and entertainment; created PowerPoint presentations, including animation, for weekly announcements, gatherings and special presentations; tracked attendance and performed mail merges using Excel and maintained PowerChurch data base.  Recruited and supervised over 100 volunteers.

·       Designed, coordinated, and maintained spreadsheets for pastoral use

·       Prepared and directed Arts Presentations for Sunday services (Dance, Drama & Video) to enhance Pastor’s Sunday sermons

Main Line Dermatology – WEST CHESTER, PA                                                          2006-2007

Reception / Administration

Provide Front Desk Support for busy doctor’s office

Osborne Dynamics – DEVON, PA                                                                             1997 to 2000

Office Manager

Directed day-to-day office operations, providing fundamental support to company sales representatives and to clients for a grocer- industry bag manufacturer broker house.

Coordinated communications and installations between clients and the sales staff; handled all inside sales, including selecting and preparing art design and choosing optimum manufacturer; organized projects and presentations for clients and for manufacturers sales meetings; arranged travel and accommodations for staff; evaluated and purchased office equipment and all supplies; handled all questions, problems and concerns expressed by clients, including follow through with written communication; performed invoice control and reconciliation of commission payments.

·         Aided in the increase of sales by 25% over a 2 year period

·         Helped establish positive communication flow between clients and manufacturers     

Henry Stewart Company – VILLANOVA, PA                                                          1993 -1997

Customer Service Manager

Directed and supervised a minimum of five customer service representatives and managed the path of customer service orders from entry to payment for a construction / marine supply company.

Authorized all incoming and outgoing confidential customer credit information; programmed new software for invoicing

·         Retrieved 100% of payments from past due accounts

Catering, Flower Shop Manager & Dance Instruction                                                                           1983 – 1990

Main Line Savings & Loan Association  (Sovereign Bank)                                         1976 - 1983

Supervisor Customer Service (Mortgage Loan Servicing Department)

·         Responsible for hiring, supervising and evaluating a staff of 12 + mortgage servicing employees

·         Personally handled all delinquencies and foreclosures

·         Responsible for selection and purchases of necessary hardware and software choices for mortgage department

Education:  St. Joseph’s University & Villanova University

                           Business Marketing and Management – GPA 3.9

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