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309 Edaw Dr
Charles Town, WV. 25001
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Phone 304-885-9876
E-mail mia@yahoo.com
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Mia Morris
Professional experience
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2007-2010 CACI / NRO
Chantilly, VA
Installed, maintained and operated Polycom video
teleconferencing systems and infrastructure. Implemented video and audio
conferencing for customers. Maintained cable TV infrastructure. Provided
assistance and training to VTC customers and technicians. Worked mission
critical customer support desk. Used Remedy Ticketing system to resolve work
orders. Operated and maintained voice services for government site. Provided
assistance in Avaya G3R switch / voicemail operations, maintained NRO PBX
backbone for Secure and Non Secure phones,Worked with Cisco Call Manager,
Octel voicemail system, and installation of VOIP phones. Performed daily
moves, adds, and changes to the Unified Communications Manger, Unity
Voicemail and related Voice Systems. Performed first level troubleshooting
for Telecommunications issues reported by employees, updated phone
directories and maintained documentation of new users.
Provided routine maintenance of telephones, systems,
switches, TTY devices, analog phones, facsimile, STU-III and other
specialized telephone and voice systems support.
2001-2007 CACI Chantilly, VA
DISA Network
Support
Assigned to support and maintain DISA SPX/VCX network. Has
the sole source of expertise for DISA new VCX multiplex unit and has
supported the client with VCX installations and problem resolution. Uses
Remedy to open, track and close tickets. Dispatch field engineers when
needed. As Engineer ll, responsible for the integration and/or installation
of IDNX/Promina and OEM equipment. Performs site installation preparation,
programming, operational tests and fault isolation on systems, assemblies and
equipment. Determines material requirements for performing on-site
installations and site preparation. Performs technical writing requiring the
preparation of detailed system integration documentation. Has traveled to
many locations in and out of the US. Installs BWM cabinets for the FAA
through NET Federal. Also completes power upgrades from AC panel to cabinets.
Performs site surveys, drafts and room drawings.
1999-2001 CACI
Chantilly, VA
§ Video Teleconferencing Technician
Supported
Contract: Department of Justice (DOJ)
Project: Remote
Scottish Courtroom Video Teleconferencing System (VTC) in Support of the PAN
AM Flight 103 Lockerbie Disaster.
Duties and
Responsibilities: VTC design, installation, integration, and operational
functions.
Staging was
performed at the Chantilly, VA facility.
Equipment: VTEL
LC5000 Enterprise Series Dual Monitor
Ascend Multiband
Larscom CSU/DSU
Babylon Encryption
Device
Communications: T1/E1 and ISDN (512kbs)
These systems
were shipped and installed in the US, London, Scotland and The Netherlands
Performing on
going operational and maintenance support to PAN AM Flight 103 remote
Scottish Courtroom VTC Systems. This
effort involves responding to trouble calls from Scottish personnel in the
US, the UK, and the Netherlands to ensure reliable and high quality VTC
system performance.
1991-1999 AEPCO,
Inc.
Alexandria, VA
§ Video Teleconferencing Electronics
Technician
Performed system
rack assemblies, custom cabling of every kind and integration for
comprehensive and modular design from system documentation. Provided
assistance in programming and installations of AMX room control systems.
Carried out numerous systems, subsystems and component tests prior to client
demonstrations and final factory acceptance tests.
Executed several
video and audio system upgrades for field and local VTC sites. Monitor multiple site upgrades to insure
that “As-Built” documentation is current.
Perform annual, semi-annual and quarterly periodic maintenance
procedures in accordance with various clients’ network maintenance policies.
Provide
troubleshooting assistance via telephone and on-call services for client’s
field activity Video Teleconferencing systems worldwide.
Provide services
for the White House and Pentagon VTC systems.
Training the
Environmental Protection Agency (EPA) on newly installed.
PictureTel Live
100 Video Teleconferencing desktop systems.
Training
includes demonstrating the Video Conferencing functions along with the
Liveshare Plus Data Calibration Software.
Stand Alone Systems:
·
PictureTel 4000
·
PictureTel Swiftsite
·
Concord 4500
·
Venue 2000
·
PCS 100
·
BT Systems
·
CLI Systems
·
VTEL Systems
·
PolyCom
·
Multimedia Systems
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Kiosk Systems
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AMX
·
Tandberg
As an
Integration Center Foreman, I inventoried, organized and monitored a
revolving supply of electronic components and assembly consumable supplies
which values in excess of $750,000.
Provided a
status of procurements for each VTC project to insure that integration,
milestones and delivery schedules were met.
Monitored loading and unloading of systems
to insure safe delivery with a 0% damage in shipment record.
Communication
Network: DCTN, ISDN, T1, DSU/CSU, and Fiber Optic modems.
I have
seven years experience in integration and factory testing of custom and
modular VTC systems. I performed the
installations of custom facilities at,
·
SUPSHAIP Pascagoula, MS
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AEGIS Training Center Dahlgren, VA
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NSWC Crane Division Louisville, KY
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NUWC Detachment Hawaii
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NSWC Crane, IN
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NUSC Cincianfleet Norfolk, VA
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NSWC Detachment (SEABAT) Norfolk, VA
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Goddard Space Flight Center Wallops IS, VA
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NSWC Port Hueneme, CA
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SUPSHIP Bath, ME
·
IHI Tokyo, Japan
·
Baltimore Courthouse Baltimore, MD
·
Baltimore Correctional Center
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US Air Force Bases
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Military VTC Deployable Units
·
Department of Treasurer VTC Multimedia System
·
Xerox Liveworks Multimedia Systems
I provided
and performed Videoconferencing Services for the House of
Representatives. I helped plan and
carry our multi-phase integration at field activities.
1988 - 1991 Watkins-Johnson Inc San Jose, CA
§
Engineering
Technician
Responsible
for the maintenance of all electronics and communications equipment. Field installations of systems for SECURE
locations.
Installed
rack mounted electronic equipment for microwave receiving system.
Responsible
for system assembly, Wiring, power-up conversion and rework if needed.
Assisted
in system check testing and repair.
Prepare
system assembly drawings using SCHEMA / ACAD and released documentation.
Prepared
system for shipping to Customers.
Provided
additional support as required by section and departmental needs.
1984 - 1988 Measurex Cupertino, CA
§ Shipping and Receiving/Warehouse Lead
Responsible for
shipping and receiving all electronic components.
Filled parts on
pick lists and issued parts to in-house personnel.
Stock room and
Warehouse inventory.
Expedited any
problems that arose.
Responsible for
off site warehouse inventory/overflow.
1982 - 1984 Spectra-Physics Mountain
View, CA
§ Electronics/Laser Test Technician
Responsible for
testing and repairing printed circuit boards form QA and Field returns.
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Security clearance
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Presently
held a Top Secret clearance granted by DISCO 2005.
Presently
held a TS/SCI with CI Poly granted by SIMS 08/07/07.
Presently holds a
TS/SSBI Clearance granted 1/15/08. Security Clearance from Scattered Castles.
Can be Obtainable.
CACI Security
POC: (703) 679-4121
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Education
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1988 Computer Learning
Center, Milpitas, CA
Electronics Program Technical Training Ctr
Diploma in Computer Technology
Course curriculum included class and laboratory training
in electronics, test equipment use and calibration, system design and
integration, digital circuitry, and other areas.
1992 Compression Labs,
Inc. San Jose, CA
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Rembrandt VP Training Course.
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1994 PictureTel
Corporation Alexandria, VA
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In-House PictureTel 4000 and Venue 2000
Training course.
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