Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Tony
Hawes
1143 Morningview Drive ■ Louisville, Ky 40121
Cell: (502)
554-1334 Home: (502) 425-1234
tonyhawes@bellsouth.net
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Qualifications
Seasoned
IT professional with profound analytical skills in both technology and business
processes. Record of leadership and management resulting in positions of
Manager at NPC and MLS/IT director at Greater Louisville Assoc. of Realtors. Experienced
Microsoft Systems Administrator that is a detail-oriented problem solver,
organized and highly motivated.
Experience
Ø NPC – National Processing Company 2011 to
present
Manager of Application Support and User
Support
Managing the User Support/Helpdesk staff of
three PC Technicians in three locations supporting a hundred or more users, at
each location, and the Applications Support Department of four individuals. Report
on the metrics of the work performed by all areas as well as hands on project
management and systems analysis. Perform review of all change requests from the
business users and help prioritizing of all requests.
Ø Greater Louisville Association of
Realtors® 2007
to 2011
MLS/IT Director
Complete oversight of the IT Department and
the Multiple Listing Service (MLS) for almost 3800 members. Administered Domain
and File Servers, Network Infrastructure, multiple SQL Databases, Exchange
Server, Firewall and Endpoint protection. Managed a staff of three full-time
and one part-time employee, the VOIP Phone System, and virtual servers with
VMware. Developed and maintained strategies for future growth and services for
technological advances, membership, and new budget initiatives.
Ø Humana, Inc. (Louisville, Ky) 2006
to 2007
Technology Operations Analyst
Analyzed, implemented and administered
innovative systems and technology along with designed and developed solutions
to meet local and enterprise business needs. Exported data from SQL Server and
Oracle Server for the Marketing Department; for reporting in Crystal Reports.
Ø Jefferson County Clerk’s Office
(Louisville, Ky) 1998
to 2006
Manager Application Support
Supervised traditional department management
functions including: fiscal responsibility, resource management, project
management, and administrative detail. Supervised a five member team including:
network and telecom engineers, helpdesk staff, computer
Tony
Hawes
1143 Morningview Drive ■ Louisville, Ky 40121
Cell: (502)
554-1334 Home: (502) 425-1234
tonyhawes@bellsouth.net
 |
operators, developers, and project managers.
Managed budget and forecasting for future needs. Promoted internal security
awareness, consulted with senior management about current and future security
and risk implications. Worked with MS SQL Server 2000, Windows XP professional,
AS400 systems and applications, and in house developed POS system.
Areas of
Expertise
Microsoft Server 2003, 2008 Java
Microsoft Windows XP Pro, Windows 7 HTML
Microsoft SQL Server 2000, 2005, 2008 VOIP systems
Microsoft Office Professional Symantec
Endpoint Protection
Microsoft Access Microsoft
Visio
Microsoft Exchange Server Microsoft
Visual Basic
ITIL Fundamentals
Training
Ø CISSP – Security concepts and planning with CISSP
Fundamentals
Ø PMIT – Project management for IT Professionals
Ø 2072 – Administering a Microsoft SQL Server 2000
Database
Ø Application Development and
Programming in Microsoft Access
Ø Crystal Reports 9.0 Level 1 and
Level 2
Ø Heat 6.4 System Administration
Training
Education
Indiana Wesleyan University,
Louisville, Ky 2006
B.S. Business Information Systems
Jefferson Community College,
Louisville, Ky 1999
A.A Completed with High Distinction
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