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IT / ECOMMERCE MANAGER
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Noah Sparks III
Fairhope, AL •
Tel 251.751.1212 • noah@gmail.com
IT Director
Revenue generating IT professional with
direct ties to profitable business decisions and lucrative lines of business.
Builds the technical infrastructures that enable C-level and Board level
decisions to be rapidly fulfilled without incurring unplanned costs. Unique,
business-minded perspective of providing a customizable IT department that
regularly elicits feedback from the business community. Expertise in
integrating smarter advanced technologies that expand necessary business
capabilities and maximize the business investment.
Thompson
Engineering, Inc., Mobile, AL
2004–Present
Architecture, Engineering, Construction firm (360+ persons); 12
locations, in 7 states. Annual revenues $45+M.
INFORMATION SERVICES MANAGER (2006–PRESENT)
Direct report to CEO and Senior Executive
VP of Operations. $2M+ capital & operating budget and 7+ member staff. Selected by
executive team to drive technical capabilities during a time of explosive
growth, as the company grew more than 300% to 360+ member staff.
Currently
providing leadership for the most ambitious and disruptive endeavor the company has
encountered to date, transitioning from a flat organizational structure to a
Market Based Organization (MBO).
●
Took decisive action by developing a detailed plan of action to
implement consultant recommendations. Presented plan to CEO and received
executive buy-in.
●
Co-developed a framework for MBO transformation, including a new
organizational chart/structure, and outlines for new roles, responsibilities,
processes, and procedures.
Providing
customizable IT tools to fit the needs of a multidisciplinary, multigenerational
environment, from Y generation to technically challenged business users. Manage
vendor relationships and negotiate IT contracts.
●
Facilitated change by training end-users on practical use of new
collaborative, social media, and open source tools. Reject one-size-fits-all
technology in favor of customizable services that engage the business.
●
Consistently introduced technologies and techniques, such as a Virtual
Office for remote access, cloud base file storage and sharing, mobile devices
for voice and data, and web based forms for data collection.
Delivering
scalable, solidly performing systems to support long term growth.
●
Gained CEO approval to migrate large-scale Storage Area Network (SAN)
to a virtualized environment with EMC and VMware redesign and expansion.
♦
Took initiative to develop business case, including 1) vendor product
assessment, 2) gap analysis of current capabilities and future needs, and 3)
business performance measurement of project success.
♦
Developed a hybrid strategy to keep costs down by using data center
hardware with SAN deployment for high availability data, and cloud based
storage with Amazon S3 and Box.com for backup & archival.
Establishing a
flexible environment (SAN, VMware & MPLS) delivering a true benefit that enabled quick
C-level and Board level decisions to be executed on the fly, without incurring unplanned
costs.
●
Within 48 hours of start day set up operations for new company to
specialize in disaster recovery and debris monitoring, and removal services for
municipal, county, state, and federal entities.
♦
Ramped up services after a tornado ripped through several states.
Designed initial data infrastructure and had data environment up and running
with no additional capital or operational costs. Eliminated up to 90 day
timeline and $175,000+ in costs.
●
Created servers with necessary storage requirements within 24 hours of
establishing a partnership with a new software vendor in Australia. Developed a
secure environment for remote install and configuration of software for support
personnel. Incurred no additional capital or operational costs.
Engaging vendors
and the user community. Identified opportunity to win project proposal by creating visual
display of geospatial data collected for infrastructure remediation project.
Solution was recognized as a significant factor in client’s decision.
●
Developed web portal to display location data with assigned severity
levels, so client could make more informed decisions about priority sites.
●
In an image rich environment with geo-location data, resolved
persistent problem for engineers trying to manage photos and location
coordinates. Developed geo-tag solution using existing phones and Google
freeware products, including Google Earth to create a very dynamic
presentation.
Creating robust
disaster recovery solutions. Took initiative to create a plan where none
had previously existed. Overcame challenge of gaining difficult executive
buy-in by creating an informative presentation to directly address risk
management issues and financial impacts to ongoing operational disruptions.
·
Significantly improved functionality across
all cost centers by implementing a high availability voice and data network
with a multiprotocol label switching (MPLS) network.
Establishing
standard practices and procedures. Created an easy-to-use handbook to illustrate “how-to”
instructions for remote user access for VPN, Virtual Office, mobile
communications policies, purchase requests, new office additions, and
expansions and moves.
BUSINESS DEVELOPMENT MANAGER (2004–2006)
Recruited for new
position based on engaging communications style and enthusiastic attitude
toward interweaving performance enhancements into everyday operations.
Defined and
established a new business line for IT services group by using
existing products; sold the concepts, demonstrated the efficiencies, and
justified the benefits.
●
Generated $750K in first 18 months of operation. Deeply involved in
all business development activity, including presales engineering, design, and
consultant services.
●
Created IT service brand by working with
internal departments and outside community to introduce added services—server
deployments, infrastructure design and support, data hosting, and web design.
Provided
consultancy services such as network and infrastructure design, web development, server
deployment, systems integration, and SharePoint and database design and
development.
Technical Specialties, Inc, Spanish Fort,
AL
2000–2004
Sales and distribution company in industrial, oil, and gas sectors; 35
employees, $12+M annual revenue.
IT / ECOMMERCE MANAGER
Researched and
identified emerging technologies to support business growth and expansion.
Created a highly
profitable online business that generated $800K in only 18 months.
●
Developed reliable and accurate Customer Relationship Management (CRM)
system for measuring sales activity and monitoring pipeline development. Within
6 months of deployment, on a minuscule budget, senior management and
stakeholders were actively using information for tactical and strategic
planning.
Apex
Technologies, Regional Manager, Mobile,
AL
Equity Technologies
Corporation, Director of Business
Development, Mobile, AL
National Warranty
Corporation, Vice President, Mobile,
AL
George Skipper
Enterprises, Operations Manager, AL
Education
Bachelors Degree, Marketing, University of
South Alabama, Mobile, AL
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