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Anna  Daniels

Unit 45013 Box 2765

APO, AP  96001 US

Mobile: 404.916.9876

Email: anna.daniels@gmail.com

Country of Citizenship:

United States

Security Clearance

Top Secret

Work Experience:          

U.S. Army Fort Sill, OK    US                                       08/2010 - 03/2012

Chief Instructor

Supervisor: William D. Weaver (5805580794)

Okay to contact this Supervisor: Yes

The Chief Instructor of Air Defense Artillery schools Army, Joint, and Coalition Air and Missile Defense personnel responsible for the instruction, training and development of 14S series MOS, ASIK7 Avenger Master Gunner, Officer Professional Development and technical and maintenance advice for the Battalion Command team. Coordinate field level support maintenance for 28 Avenger Weapons Systems, 8 Sentinel Radars, 722 Prime movers, Communications and Electronics, Night vision devices and weapons. Assist in the growth of leaders with a Joint Expeditionary mindset nested in the warrior ethos capable of dominating, enabling, and exploiting the third dimension battle space and integrating operational force protection in support of the joint, interagency, and multi-national force. Additional duties include Battalion Safety Officer, Hazardous Material Certifier, Radiation Safety Officer, and Publications OIC.

*provided technical expertise and training for the Institution Conduct of Fire (ICOF) Trainer assisting in server maintenance diagnosing and repairing a power supply fault.

*Improved the Avenger Master Gunner course reducing productivity time by 3 weeks, increasing product quality streamlining the Master Gunner hand out material for more efficient printing by utilizing Adobe Acrobat with the training material organization.

*Assisted with SAMSE data accuracy by confirming the communication shelter numbers, weapons data, Communication Equipment Update.

*Provided Maintenance Support related to Field level support regarding all Maintenance to include System and Non System Target Alert Data Display Set (TADDS) equipment.

*Battalion Safety Officer participated in the Standard Army Safety and Occupational Health Inspection (SASOHI) tracking Battery compliance with safety requirement assisting as needed to exceed expectation. Ensured the continuous distribution of Preliminary Loss reports as a part of safety notifications to ensure Safety Boards are updated. T

*The Battalion Radiation Safety Officer trained, and ensured the Battery assign RSO for the purpose of tracking the location of Battery Radiation equipments ensuring marking and labeling of location.

*Battalion Hazardous Material certifier, the first in the battalion, took the lead as the only hazardous material certifier within the 6Th Brigade, necessary to ship Tracker Head Trainer (THT) and Hazardous Substances.

*Assistant TMDE Support Coordinator, tracking and managing the battalion above the 90% Tolerance for qualified equipment.

*Battery Publications Officer initiated the Publications account receiving the updated Customer Assistance Handbook, PS Magazines and needed ETM and manuals needed for the support and training mission of the Battalion.

*Utilized Microsoft Office to design and developed Battalion and Battery Safety Standard Operating Procedures including Fire Prevention, Hearing Conservation, and Personal Protective Equipment, Battery Pre-Accident Plans that assisted in the regulation of daily activities.

             

U.S. ArmyAl Sahra Airfield, NI    IZ                     02/2009 - 07/2010

Liaison Officer

Supervisor: Kenneth M. Leeds (9042687018)

Okay to contact this Supervisor: Yes

Served as the Division Liaison Officer (LNO) to the Multi National Division - North (MND-N) for the 25th Infantry Division (ID); a primary source of information to the 16th Sustainment Brigade (SB). Responsible for the synchronizing of multi-functional sustainment and logistical support to the 25th ID and MND-N operations by providing information and support for all classes of supply, convoys, field service, field and sustainment level maintenance, human resources and finance support information regarding 48 coalition forces controlled bases within the division battle space. Facilitated communication between the brigade and division staff section in all levels of management, planning, coordination and tracking of logistics within MND-N. Represented the Brigade Commander in working with the Division Staff serving as an agent for coordinating logistics with Division G-4 and G-5 Plans.

*Utilized Microsoft One-Note to maintain data and train maintenance personnel on multiple section operation within the support operations section increasing the diversity of the sections capabilities in times of absence personnel.

*Utilized Remedy to control, track, monitor automate, manage, view status and analyze Trouble tickets of the organization.

*Assisted with the movement of the Division Blue Force Tracker Field Service Representative from Forward Observation Base (FOB) Speicher to Qwest coordinating and assisting with the training and upgrading of the 16TH Sustainment Brigade systems.

*Attended the 3RD Expeditionary Sustainment Command daily Battle Update Assessment brief obtaining the necessary information to relay to the 25TH Infantry Division contributing their success.

*Worked with the S-2 for and Uninterruptable Power Supply diagnosis, repair and replacement transfer to General Dynamics.

*Utilized Transportation Coordinators Automated Information for Movements System II (TC-AIMS II) to coordinate the movement of Secret and Non Classified computers and equipment between two countries with zero losses or security infractions.

*Focused on the 25TH Infantry Division G-5 Plans Logistic synchronization Breeze information briefing providing data on Forward Observation Base closure reports.

*Tracked 22 Light Medium Tactical Vehicles for armor upgrade from origin through FOB Speicher to destination utilizing Transportation Movement Requests coordinating with the 391st Combat Service Support Battalion and 16TH Sustainment Brigade Trans planning Heavy Equipment Transport support for equipment.

*Facilitated the support of 3-1 Cavalry through direct coordination of with 1-12 Cavalry and Support Operation Maintenance with the setup and delivery of a Torque Multiplier for support.

*Worked with the 25TH Infantry Division, Coordinated with General Supply and Services for Life Support Packages, considered Command Observation Post in a box, consisting of 20 General Purpose Mediums, 20 Fire extinguishers, 200 cots, 200 Sleeping mats and 20 Light sets, to support Command Observation Post Hinten and Command Observation Post Tava.

*Attended the Iraqi security forces Memorandum of Instruction Seminar planning brief for the Commanding Officer, providing initial information to assist in preparing for his arrival.

*Assisted G-4 with Battle Command Sustainment Support System (BCS3) application for support and organization. Worked with the BCS3 Field Service Representative utilizing all capabilities to assist the 25ID's support of 24,345.

*Advisory and Assistance Brigade (AAB) Posture plans for Multi-National Corps - Iraq for 2010.

              

U.S. Army Qayyarah Airfield (West), AN    IZ                11/2007 - 01/2009

Data Process Manager

Supervisor: Duane Baugher (2566565734)

Okay to contact this Supervisor: Yes

Electronic Missile Systems Maintenance Officer assigned to the Equipment Readiness Branch for the only forward deployed Sustainment Brigade in U.S. Army Europe (USAREUR), providing direct logistical support maintenance for the two geographic regions in USAREUR and Multi-National Division-North (MND-N) in the Iraqi Theater of Operation (ITO); advises the Support Operations Officer on strategic maintenance and logistical operations; Analyzes readiness trends of all USAREUR and MND-N units; synchronizes material management logistic automation functions to maximize operational readiness and support of Area TMDE Support Teams (ATST), Electronic Missile Maintenance, and Special Electronics Device maintenance; Prepare plans, Operational Orders, and coordinate contingency support packages ISO Global War on Terrorism and rotational units to Grafenwohr Training Area (GTA), Joint Multinational Readiness Center (JMRC) and units assigned to MND-N.

*As the Information Management Officer , managed 132 Computer and printers for the SPO Maintenance Branch, this included imaging 20 computers for SIPR and 19 NIPR operation in support of OIF 08-10. Was a key player in printer setup and installation and the installation of digital scanner operations for the Support Operation Logistics Operations Center.

*Responsible for Cisco Router Port Activation and 14 CISO 7149 phone access. Through use of these skills incorporated and integrated Call pickup for NIPRE and SIPR lines within the ERB reducing phone rings and increasing productivity a valuable addition for the section used to improve contact and reduce missed call allowing one person to manage 3 area in absence of section personnel.

*Identified issues that prevent access to essential sites, resolving by creating and using of over 21 FIREWALL exceptions request required to access Integrated Logistics Analysis Program (ILAP) (Logistics Information Warehouse) LIW-Forward for Multi-National Corps Iraq for practical used to improve equipment part status accuracy for connectivity throughout all web based utilities

*Through continuous and repetitive details assisted (General Supply and Services) GSS the installation and application of SecureNetTerm an interactive communications program designed for communication with hosts supporting the telnet, SSH and SSL/TSL network protocols. SecureNetTerm supports all the popular terminal emulations used today access through Tobyhanna Army Depot. SecureNeterm operated as a separate workstation on NIPER allowing GSS to function as the SARRS2 GEO RIC manager, streamlining the performance of the office. Assisted in Switch security and maintenance identifying issues and repairing problems.

*Utilized MICROSOFT ONE-NOTE created and designed a notes program used to maintain and train all maintenance personnel on every section operation within the Support Maintenance. Its designed allowed for seamless and effortless training when shift change accrued reducing actual training time maintaining sections ability be diverse, increasing the diversity of the section during times of absence.

*Operated as the liaison Between 391ST Combat Service Support Battalion (CSSB) and 25Th Infantry Division coordinating with Biometrics for local support with Helium and billeting with the Distinguished Visitors Quarter for multiple

*Upgraded the 3RD ESC Material Readiness Review File (MRR) and migrated it to Power point increasing productivity. These Microsoft office skills applied data links reducing man-hours increase accuracy across information presented by maintenance.

*Utilizing database driven and web based applications websites, applied and developed proficiency in Web Visual Logistics Information Processing System (WEBVLIPS) and Logistics Information Warehouse (LIW) providing centralized supply transaction information for three CSSBs cross referencing between customer and Supply Support Activity (SSA) document numbers as well as, supply data from the Standard Army Retail Supply System (SARSS), SARSSS Gateway, and Logistics Support Activity (LOGSA) to determine accurate Estimated shipping dates used to reduce NMC and improve readiness on the battlefield.

*Tracked, managed, and compared data between the Deadlined Equipment by Battalion report (AHO-026) and property book unit supply enhances for over 3656 pieces of rolling stock and critical fleet statistics comparing unit reported numbers, provided statistics by comparing unit reports, identifying deficiencies and applying resolutions to reduce inaccurate data.

*Compared and supported 25TH Infantry Division with 20 requisitions through us of Requisition Transaction Status codes and queries, by Battalion report and critical fleet data for over 4700 pieces of rolling stock, and 3500 electronics providing accurate Role-over Document Numbers use to reduce delivery dates and improve equipment support. This produced the most precise information assisting in maintaining a situational and operation readiness rate of 96%.

*Utilized Assets Visibility to obtain the frequency of data from the Global Transportation Network (GTN) server and the RF-ITV server which provided accurate data, status update and equipment location.

*Provided reach-back queries (enhanced) that retrieved data in real time from GTN.

*Initiated Four Courses of Action for Test, Measurement, and Diagnostic Equipment (TMDE) recommending a potential support operation footprint for MND-N utilized by the Brigade Commander the present to General that would have affects on Test, Measurement, and Diagnostic Equipment Integrated Maintenance Management System TIMMS data and the tracking Density list of over 14000 line with 123 customers spread between 3 regions.

*Instrumental in reducing the MND-N Area Test Measurement and Diagnostic Equipment (TMDE) Support Teams (ATST) from FOB Marez, FOB Qwest to one calibration site at FOB Speicher.

*Used a well designed and superbly applied timeline coupled with a Staff Assisted Visits (SAV) ensure TMDE transitioned 9450 piece of TMDE support data to new team with little impact to customer support while 632ND ATST closed operation, packed facilities and prepared for redeployment passing .xpt file data to incoming team.

*This included being thoroughly familiar with the teams on the ground, Brief 3ESC plan for support at Speicher with the use of 584TH Tracked TMDE depart outline.

           

U.S. Army Kaiserslautern, RP    GM                03/2007 - 10/2007

Administrator

Supervisor: Andrew Mergens (9073508652)

Okay to contact this Supervisor: Yes

Provides field and sustainment support maintenance for the 21st Theater Sustainment Command supporting computer automation maintenance and assistance for the 29th Support Group, radio COMSEC repair of diagnostic equipment, Special Electronics Devices for semiannual verification, and telephone support and repair of all units passing through the U.S. Army Garrison Kaiserslautern. Provides guidance to a geographically separated Area TMDE Support Team (ATST) which sustained units operating throughout USAG Vicenza. Serves as the Logistics Management Officer for all units departing Rhine Ordnance Barracks and Miesau Army Depot in support of transformation, ensuring all excess equipment and Found on Installation (FOI) property is properly accounted for and on valid requisition for redistribution. Additional duties include Telephone Control Officer and Information Assurance Security Officer.

*Demonstrated exceptional skills in computer automation. He possesses skills that resulted in immediate implementation of automation assistance and management of available systems that dramatically increased performance within the brigade. Would best serve the Army in Signal Systems Support Technician 254A/SG.

*SharePoint administrator providing continuity for departing sections of the company.

*Elevated to IA Management Level II position in support for the U.S Army Kaiserslautern, Developing, implementing, and enforcing policies and procedures reducing computer problems.

*Facilitated support and repair of 1,321 night vision and 43 radio transmission devices with 100% success.

*Assisted the Deployment Processing Center with computer and phone line automation support initiating tracking and repairing issues.

*Assigned to Task Force Sanford, turning of Found on Installation, worked with the Property Book Officer (PBO) to ensure Units and Activities along with Task Force Dragon were immediately notified the Property Book Officer when they find non-expendable property not being accounted for on Task Force Dragon hand receipt.

*Worked with the PBO to ensure over 4 million dollars in property the unit and activity disposition instructions were received and processed on all property identifying excess equipment from 3 different companies setting it up for direct turn-in and distribution throughout the Army and Defense Reutilization and Marketing Service.

*Performed classes on Army Maintenance Management Policy in support of Night Vision Goggles accountability which was commended by the Battalion Commander.

*Ordered tracked and provided assistance to Joint Logistics Task Force (JLTF) with head space and timing gauges and automation support.

*Working the Miesau Army Depot managing the Cleanup of 13 buildings and excess equipment (FOI) eliminating and organizing area for future occupation.

*Located and issued weapons and gauges to support the Quick Reactionary Force in support of base security.

           

U.S. Army Kaiserslautern, RP    GM                03/2006 - 02/2007

Special Electronics and COMSEC Technical Manager

Supervisor: Paul Bonano (5188477607)

Okay to contact this Supervisor: Yes

Responsible for Computer Automation, Radio COMSEC repair, Special Electronics Devices, Telephone, and Field Artillery devices. Supports a geographically separated Area TMDE Support Team (ATST) for all Army units operating in Italy. Functions as the Missile Technician supporting Bradley Fighting Vehicle's, Tube Launched, Optical Wire Guided Missile (TOW), Javelin missile systems and one Base Station Test Facilities (BSTF). Supervises and provides technical guidance for the fabrication, repair, and modifications of metallic and nonmetallic parts of Allied Trades activities. Provides General and Direct support maintenance in sustaining the 21st Theater Support Command and back up support to 1st Armor Division and all units passing through the US Army Garrison Kaiserslautern. Additional duties include Telephone Control Officer, Information Assurance Security Officer, and Safety Officer.

*Worked in the Communications Electronics (COMMEL) sections to coordinate the success upgrade of fourteen GRM 122 within the 26TH Area Support Group for improved maintenance of the RT 1523E and RT 1523F.

*Provided support to 2ND Brigade Combat Team repairing 1,321 Night Vision Devices, 43 Radio Transmission Devices and assisted in the Upgrade and modification of 89 Command Launch Units.

*Selected to support Task Force Bayonet 21, assembling a team to diagnose and repair over 650 Special Electronics Devices and reconstitute over 350 radios in support of Task Force 21, 173 Airborne Brigade Combat Team.

*Provided supported SETAF (Italy) with 94E and 94F repairing 3,500 Night Vision Goggles (NVG) and over 565 radios.

*Functioned as the Radiation Safety Officer, successfully relocated the Radiation test section for COMMEL more efficient usage, isolating and securing the CAMs for leak testing.

*Supported, Manheim, 512TH Maintenance by selecting a qualified soldier to perform, NVG, Radio, Telephone and Computer repair for that area replacing a 32 man shop completing 400 work order requests.

*Relocated the Communications and Electronics Section to Building 380 while maintaining Communication Security (COMSEC) control.

*Initiated the establishment two sections from the ground up, COMSEC and Microwave repair.

*Assisted with the transformation to new Modification table of organization and equipment by eliminating all excess equipment and requesting Equipment Readiness Code "A" for transformation and turning in over 3 million in excess parts and equipment.

*Ensured that COMMEL designed and established a bench stock tailored to new section capabilities expediting section repair of equipment.

*Established the first methods for tracking the Computer Automation and repair section with shop and employee numbers documenting over 1500 man-hours.

*COMSEC security Officer, tasked with mailing Type 1, Tactical Systems Multiband Inter/Intra Team Radio (MBITR) AN/PRC-148(V)1(C) and AN/PRC-148(V)2(C)Crypto equipment for repair.

*Spearheaded the International Standards of Organization (ISO) for 5th Maintenance Company 19 Sep 2006 extending their certification through July 2007. ISO Management Representative; modified and organized 24 Standard Operation Procedures to meet the ISO 9000:2001 standard and ensure the Quality Manual was updated to the Commander intend. This ensured proper posting of the Certification throughout the entire unit, making it the only maintenance company in 191st Ordnance ISO Certified.

*Assigned as Liability Officer; highly commended by the S-4 for the performance of two investigations into the loss of government property.

*As the Telephone Control Officer I identified misuse of the telephone line and assisted in the reduction and misuse by 95%. Tracked two $1,000 dollar month phone bills and reduced them to fewer than 100 dollars. Telephone repair time has been reduced by 21 days improving the communication within the unit.

*Information System Security Officer (ISSO) for the company ensuring smooth transition of new computer systems managing over 100 computers, printers, switches, and user accounts.

*Ensure success tracking and accountability and shortages of all section assigned equipment.

*The Test Measurements and Diagnostic Equipment coordinator responsible for managing 604 lines of equipment with an additional 76 lines of Armament pieces reducing delinquencies.

*Supervised the Base Station Test Facilities managing work order request of over 100 jobs while maintaining an Operational Readiness Rate above 92%.

*Provided backup Support to 123RD Maintenance Company Integrated Family of Test Equipment (IFTE) repairing Multiple Launch Rocket System (MLRS) for 1St of the 94TH Field Artillery in support of 1ST Artillery Division.

*Ensured the successful turn-in of over 653,324 items for the IFTE section, condition code A and condition code F

*Turned on 920,000 of dollars of parts and equipment of TOW (Tube-launched, Optically-tracked, Wire command-link guided) Missile System.

*Provided support to ¼ Infantry performing 180 day verifications for Day sight repair and assisted in the diagnosis, troubleshooting and repair of 12 TOW Ground mount systems and 36 Javelins missile systems during their normal 180 day verification with delay through contact team support in Hoenfel's.

*Managed one of only two Bradley Turret Logic Emulators in Europe used for the National Maintenance Program (NMP) to isolate and repair Integrated Sight Units (ISU) for the Bradley Fighting Vehicle (BFV) saving the army thousands of dollars in shipping cost and reduce down time.

*Ensured the Land Combat Electronic Missile System Repairer section designed and established a bench stock tailored to expedite section repair of equipment. Implemented shop reorganization that improved shop operation, appearance and work efficiency with Job tracking within the section

*Worked as the Safety Officer discussing with sections and the Commander all safety messages, Countermeasures, and hazards identified, ensuring the information was disseminated. Documented submitted all AGAR quickly and effectively and was a key player in the Firepower Summer Life Saving Campaigned during the 101 days of summer. Safety signs for the building, fire exit signs, exit routes. Submitting Company Risk Assessments for the FTX.

*Counseled the most NCO's of any Warrant Officer in the company setting the standard for the Composite Risk Management Process and ensure the MILPER Message was successfully implemented throughout the company. Ensured the SOP's were enforced, POV inspections were accomplished fire wardens were assigned and trained.

               

U.S. Army Hanau, HE    GM                08/2004 - 02/2006

Missile Electronics Maintenance Technical Expert

Supervisor: John Gemin (2532796511)

Okay to contact this Supervisor: Yes

Electronics Missile Maintenance Technician and support for Bradley fighting vehicles. Tube-launched, Optical Wire-guided Missile, Multiple Launch Rocket System and Javelin. Supervised the operation of Bradley Turret Logic Emulator, Two Base Station Test Facilities and the only Electronic Repair Station in United States Army Europe capable of provided depot-level circuit card repair by providing Direct Support and General Support maintenance in sustaining V Corps Artillery, 1ST infantry Division and 1ST Armored Division through technical expertise and coordination with Logistics Assistance Representatives. Also worked as the Information Management Officer, Shop Officer, Test Measurements and Support Coordinator, publications coordinator and Official Mail Manager.

*Domain Administrator, ensured a smooth migration to Active Directory within the battalion managing over 450 Desktops and laptop computers.

*Worked within the Electronic Repair Station to ensure the Aurora VTS-1000, a compact lightweight and portable system supports 192 bi-directional digital pins with programmable logic levels from -12.7 to +12.7 volts, was FMC to support all equipment.

*Implemented shop reorganization that improved shop operation, appearance and work efficiency with Job tracking within the section

*Tracked the maintenance of over 20 wheeled vehicles, secondary loads and generators.

*Worked with each section to assist in maintaining a 94% or better MEDPROS.

*Provide support for 1ST of the 27TH Field during multiple Field Training exercises providing Line Replaceable Unit (LRU) support assisting in the mission readiness of 18 launchers and the one Operational Readiness Float utilizing on-call IFTE support processing of over 25 work orders.

*Utilized the Cannibalization point to Maintain 94% vehicle readiness rate.

*Provided 35A Support for 47FSB diagnosing, troubleshooting and repairing 88 Bradley Fighting Vehicles (BFV) increasing mission readiness of 2 battalions by 52% assisting in them exceeding the 90% OR.

*Played a Key role assisting the shop Officer in locating and tracking dozens of parts assisting in reducing Non Mission Capable time of customer equipment. Developed a functional SOP to support the change in customer support ensuring a smooth transition for new customers due to primary support deployment.

*Performed duties as the Information Management Officer (IMO) maintaining over 90 desktop and laptop computers printers and peripherals. This required the installation CAC card readers for digital signatures and email encryption, increasing mail security and reducing computer viruses.

*Maximized the use of Defense Reutilization and Marketing Offices (DRMO) obtaining safety equipment (Chalk Blocks) exercise equipment, printers, basketball goal, and copy machines, for use in the company.

*Vice President of the Hanau Silver Chapter Warrant Officer Association participating in the Turkeys for Troops (TFT) program, coordinating the successful distribution of over 3,400 pounds of Turkeys and Dry good for 414TH BSB and the Hanau footprint.

*Developed an SOP that assisted in maintaining a zero percent tolerance for 125 Test Measurement and Diagnostic Equipment (TMDE) related items.

*Publications Account manager, I used the Standard Property Book System-Redesign (SPBS-R) for the company to obtain a Publications Tailored Index Report By Lin Identification Number. Utilized the Tailored Index Report to accurately order publications for individuals and sections implementing this into the Standard Operating Procedure for better Technical Manual and distribution throughout the Company.

*Implemented proper crime prevention, security and safety procedures IAW OSHA.

*Employed digital switching theory, logic, computer fundamentals and infrared fundamentals applicable to the Army's missile systems and associated equipment.

*Responsible for the operation of organizational, maintenance support team.

*Monitored unit status reporting requirements for tactical missile units and associated support elements.

*Supervised maintenance and repair of organic tools, test sets, and associated training equipment.

*Estimated supply requirements, observes work practices, and detects and corrects improper procedures and techniques.

*Initiated and monitors reporting of discrepancy (ROD), quality discrepancy report (QDR), and engineering change proposal (ECP) documents.

*Ensured quality assurance/quality control (QA/QC) procedures are followed, to include calibration.

*Applied theory and fundamentals of solid-state devices and optics employed in guidance and sighting systems.

*Directed test procedures, diagnostic system analysis and troubleshooting techniques.

*Directed and assists personnel in solving complex problems of diagnosis, and modification of automated test equipment used in support of missile systems.

*Advises commanders on technical aspects of missile systems maintenance, support testing, and supply.

*Administered the software upgrade for 121 Global Positioning Systems between multiple facilities.

*Vice President of the Silver Chapter, organizing the Turkeys for Troops program coordinating the successful distribution of over 3,400 pounds of turkeys and dried food for the community.

*Ensured a smooth migration to Active Directory for the large company with limited disruption of the network operations.

*Performed as the Official Mail Manager (OMM) processing and receiving over 1000 pieces of mail for the unit commander to include registered mail.

              

U.S. Army Camp Victory, AE    US                10/2002 - 07/2004

Administration Officer

Supervisor: Kevin Nix (7575015244)

Okay to contact this Supervisor: Yes

Detachment Commander and Electronics Missile Maintenance Technician for the Missile Launch Rocket System Maintenance Support Team during Operation Iraqi Freedom. Provided missile maintenance, track support and technical expertise for 18 M270 launchers for the 1ST of the 27TH Field Artillery Battalion and one operational readiness float. Managed launcher inspection, testing, calibration, internal production control, annual verifications, and repair at direct support level. Responsible for the combat readiness, training, technical development, health and welfare of 26 soldiers. Responsible for the accountability and serviceability of 20 wheel vehicles, 10 Direct service and general support tool kits, diagnostic test equipment repair pars and installation property valued over 4.5 million dollars.

*Worked with the network Administrators in preventing computer virus disruption of the network.

*Initialed the Baseline and ghost backup of 13 computers assigned to the detachment sharing that knowledge and experience with the network managers.

*Ensured the annual training and certification mission of testing of 30 Army Tactical Missile Systems (ATACMS) for the depot Army Tactical Missile Facility (ATMF) Weilerbach Storage Area (WSA).

*Managed Integrated family of Test equipment (IFTE) section to assisting the reset of the Vans two IFTE vans updating outdated equipment repairing damage for the Operation Iraqi Freedom (OIF). This management reduced the amount of time the team was in country by six days.

*Ensure the successful Environmental Control Unit (ECU) replacement of all IFTE vans with coordination between Tobyhanna Army Depot, and Redstone arsenal exceeding expected time reducing installation time by 10 working days.

*Ensure the renovation of the M373A2 and Electronic Semi-trailer Van for better mobilization of Class IX Repair Parts rolling stock and Shop Office operations. Also ensured the M984 (Wrecker) was repaired for needed LLM support.

*Automated and Standardized service packets for all Loader Launcher Module services.

*Re-enlisted 100% of all eligible soldiers of the platoon eligible assisting in maintaining the military's mission.

*Managed multiple ranges ensuring the qualification of over 100 soldiers on the M249 range.

*Performed duties as the Information Management Officer maintaining 54 desktop and laptop computers and installing CAC card readers for digital signatures and email encryption

*Functioned as the modification work order coordinator for the Precision Lightweight GPS Receiver (PLGR) software update for all Company's exceeding the timeline

*Provided Land Combat Electrician support diagnosing, troubleshooting and repairing 88 Bradley fighting vehicles (BFV) increasing mission readiness of two battalions by 52% assisting in them exceeding the 90% Operational Rate.

             

U.S. Army Heidelberg, BW    GM                 08/2001 - 09/2002

COMSEC Officer

Supervisor: Dejuan Fountain (3157235004)

Okay to contact this Supervisor: Yes

Maintenance Supervisor for COMSEC Material Direct Support Activity CMDSA, providing support for the Commanding General, United States Army Europe ensuring the quality of repair and service to over 1,000 pieces of organization COMSEC equipment. Implemented, tracked and modified site certification for 19 Soldiers. Developed a program to streamlined courier card distribution by 70%. Established new baseline computer restoral procedure that reduced computer downtime by 82% for the Battalion. Granted Domain administrator privileges for displaying acute skills in implementing and maintaining a file and print server for company. Implemented necessary repairs to improve security and accountability of sensitive items.

*Implemented, tracked and modified site certification for 19 soldiers.

*Improved the Battalion Security Standard operation procedure by developing a Microsoft Word procedure that streamlined courier card distribution improving production by 70%.

*Established a new baseline computer restoral procedure that reduced computer down time by 82% for the entire battalion.

*Granted Domain administrator privileges for demonstrating acute skills in implementing and maintaining a file and printer server for the company and battalion.

*Reorganized key control resulting in the units first commendable rating during and physical security inspection.

             

U.S. Army Fort Gordon, GA    US                05/1999 - 07/2001

Solider/Instructor/Writer

Supervisor: karen F. Campbell (7067912116)

Okay to contact this Supervisor: Yes

Instructed direct and alternating current, transistors, power supplies, test equipment, and shop safety procedures to over 400 United states and internationals students annually. Performed academic counseling, maintained academic and maintenance records, and updates course material. Responsible for over $250,000 of electronic test equipment. Responsible for the security and maintenance of the facilities and safety of the students.

*Utilized Microsoft Binder to build design and the 47 training support packages designed to instruct five phases of basic electronics. Converted these lesson plans to a Portable Document format improve print quality and improving the duplication and return process by 80%.

*Dedicated 30 hours of off-duty time to reach Basic Computer Concepts at the local library program for adult education.

*Instructed subordinates on operating procedures and maintenance techniques and interprets technical data used in care of special tools and supporting equipment. Trainer and adviser.

*Directed test procedures, diagnostic system analysis and troubleshooting techniques.

*Validated 20 new lesson plans for the New NIDA trainers to allow a smooth transition to the updated equipment.

*Revised five complete training program of instruction to accommodate the integration of new equipment into the basic electronics branch.

               

U.S. Army Schweinfurt, BW    GM                11/1995 - 05/1999

Radio Communication Security Supervisor

Supervisor: Lawrence H. Covian (9106431288)

Okay to contact this Supervisor: Yes

Radio repair technician of a forward deployed field artillery battalion, United States Army Europe USAREUR; responsible radio and communications security (COMSEC) repair. Performed and supervised direct and general support (DS/GS) level maintenance of radio receivers, transmitters, COMSEC equipment, controlled cryptographic items (CCI), and other associated equipment for all direct support maintenance of communication equipment for five artillery batteries and organic equipment; responsible for equipment valued in excess of $150,000.

*Uses test, measurement, and diagnostic equipment (TMDE) to determine the cause and location of malfunctions, extent of faults, and category of maintenance required.

*Repaired systems, equipment and subassemblies by adjusting, aligning, repairing, and replacing defective components, cryptographic items, or line replaceable units (LRU).

*Performed bench equipment tests to verify operability of repaired equipment, and ensures emission security standards are met.

*Evacuates damaged equipment and components to higher level repair activities.

*Performed complex and multi-failure tasks and provides technical and procedural assistance to subordinates.

*Tested equipment to localize and diagnose causes of malfunctions, exchanged faulty equipment and performed difficult and complex repairs of defective components, subassemblies, and related cabling.

*Ensured that National Security Agency (NSA) approved components are used in COMSEC/CCI repairs.

*Provided shop supervisor with equipment repair status, priorities, and necessity for bench stock resupply.

*Performed final or quality control inspection of repaired equipment.

*Controlled and accounted for CCI within the repair facility.

*Established work schedules and repair priorities; assigns and supervises shop repair operations and personnel.

*Provided technical information on repair functions and teaches complex or special tasks to subordinates and supported units.

Supervised quality control and final inspection of radio, cryptographic items and related communications equipment.

*Ensured repair functions comply with Army and NSA COMSEC specifications and policies.

*Developed standing operating procedures.

*Conducted technical and on-the-job training programs in units.

Education:          

Defense Acquisition University Fort Belvoir, VA  US

Technical or Occupational Certificate 04/2010

Major: Basic Information Systems Acquisition

Relevant Coursework, Licenses and Certifications:

Within the framework of a program office IPT, this course covers introductory-level concepts in DoD information systems and software acquisition management. Key areas covered include DoD regulatory and technical frameworks, common software risks, software and system architectures, lifecycle reviews and software development and integration processes. Software standards, information assurance, software and system measures, testing, contracting issues, software quality, and the role of process maturity, as well as best practices for the management of software-intensive systems are also introduced.

           

Defense Acquisition University Fort Belvoir, VA  US

Technical or Occupational Certificate 03/2010

Major: Fundamentals Of Systems Acquisition Management

Relevant Coursework, Licenses and Certifications:

This course provides a broad overview of the DoD systems acquisition process, covering all phases of acquisition. It introduces the Joint Capabilities Integration and Development System; the planning, programming, budgeting, and execution process; DoD 5000-series policy documents; and current issues in systems acquisition management. Designed for individuals who have little or no experience in DoD acquisition management, this course has proven very useful to personnel in headquarters, program management, and functional or support offices.

           

Defense Acquisition University Fort Belvoir, VA  US

Technical or Occupational Certificate 01/2010

Major: Contracting Officer's Representative with a Mission Focus

Relevant Coursework, Licenses and Certifications:

This learning module provides the learner with the basic skill set needed to be a Contracting Officer's Representative (COR). It an overview of the acquisition process, teaming, ethics and integrity, authorities, contract classification, contract types, proper file documentation, performance assessment methods, remedies for poor performance, invoice requirements, contract modifications, and contract management. After completing this module you will receive a certificate of completion towards 6 continuous learning points; these CLPs in combination with the other Defense Acquisition University on-line learning products (mentioned in this module and in the DAU, COR Community of Practice's Training Center), can provide a wide-range of training options (totaling 55 to 179 hours of training). The construct of this module provides a flexible training set that can be tailored to your agencies COR training certification program, adheres to the Office of Federal Procurement Policy (OFPP) Best Practice Guideline for CORs, and takes advantage of the learner's training at the point of need.

            

Microsoft Certification Program Kaiserslautern GM

Technical or Occupational Certificate 02/2009

Credits Earned: 90 Semester hours

Relevant Coursework, Licenses and Certifications:

Microsoft Certification Program that provided preparation for Microsoft and Comp TIA Certification exams including Comp TIA Network+ Certification Microsoft Certified Professional (MCP) Microsoft Certified Information Technology Professional (MCITP), Comp TIA Security+ Certification Department of Defense Operational Security Officers Course Heidelberg GM Technical or Occupational Certificate 03/2008

               

Airlift Planner's Course (ALPC) Rose Barracks GM

Technical or Occupational Certificate 01/2008

Relevant Coursework, Licenses and Certifications:

Educated the Unit Movement Officers in airlift planning and the execution of joint airlift operations. Oriented Air Mobility Command Structure, covered Airlift preparation, the principles of load planning and airfield safety.

               

TC-AIMS II UMC Course Rose Barracks GM

Technical or Occupational Certificate 12/2007

Relevant Coursework, Licenses and Certifications:

Instructed and tested on the system's Business Process Areas of Asset Management, Movement Planning, Movement Execution, and Services and AIT options associated with movement operations. Applied hands-on training utilizing instructor-led and independent student practical exercises, demonstration, and conference to success optimize these skills for use in movement of the Brigade.

               

Using SharePoint Technologies for Knowledge Worker Hanau,  GM

Technical or Occupational Certificate 08/2006

Relevant Coursework, Licenses and Certifications:

Implement team collaboration, information sharing and online communication with SharePoint Create and manage SharePoint sites Tailor Web content using Web Parts Interface Word, Excel, Outlook and InfoPath with SharePoint Customize the appearance of your SharePoint site using FrontPage Leverage SharePoint Portal Server to provide enterprise-level features With the increasing amount of information distributed across organizations, this is a need for remote team collaboration and real-time document management. Microsoft SharePoint technologies provided a Web-based framework for addressing these critical challenges.

           

Systems Approach to Training Course Fort Gordon, GA  US

Technical or Occupational Certificate 05/2006

Relevant Coursework, Licenses and Certifications:

Determine instructional needs and priorities, develop effective and efficient solutions to achieving these needs, implement these solutions in a competent manner, and assess the degree to which the outcomes of the system meet the specified needs. To achieve this in the most effective way possible, a systems approach to the process and procedures of instruction was developed. Managed the instructional process for analyzing, designing, developing, implementing, and evaluating instruction.

               

DOD IA Certification 8570.1 Network Plus Hanau,  GM

Technical or Occupational Certificate 03/2006

Relevant Coursework, Licenses and Certifications:

Provided the knowledge and expertise required by the CompTIA Network+ examination while simultaneously providing training and education in the major networking technologies, systems, skills, and tools used in modern PC-based computer networks. Prepare to successfully sit for the most current CompTIA Network+ certification and fulfill the DOD 8570.1-M requirement for Information Assurance Technical Level-1 training.

               

Blue Force Tracker Leader Operational Net Training Heidelberg GM

Technical or Occupational Certificate 09/2005

Relevant Coursework, Licenses and Certifications:

Training how to properly operate the Force XXI Battle Command Brigade and Below (FBCB2) is a digital battle command information system providing Secret COMSEC integrated, on-the-move, timely, relevant battle command information to tactical combat leaders & soldiers from brigade to platform & across platforms within the brigade task force.

               

Organization Unit Administrator Hanau,  GM

Technical or Occupational Certificate 03/2005

Relevant Coursework, Licenses and Certifications:

Responsible for controlling the groups, resources, and computers of th80eir respective organizational unit as decided upon by the respective resource owner or the active directory committee. The duties an organizational unit administrator is responsible are the following:

Create groups to be used to give access to resources contained within the organizational unit administrator OU.

Manage published shared directories and printers

Join machines in respective area to the domain

Manage group policies

Manage OU structure

Request accounts outside of accounts generated at activation

As the Organization Unit administrator responsibilities were to create the appropriate groups and polices to control the resources within the organizational unit as per the direction of the resource owner. The resource owner must decide on the management of the organizational unit with input from the organizational unit administrator and the general service polices document. Managed group polices, without overriding any of the general polices over the domain put in place by the domain administrators and decided upon by the active directory committee. Followed the naming conventions set forth by the general service polices document for the particular object in question. Responsible for joining machines in their respective areas to the domain. Understood the process of creating the computer account in the proper organizational unit first and then joining it to the domain. Responsible for the migration of any resources from an existing domain under their control into the domain.  Never created conflicts with the polices set forth in the general services polices document.

               

Javelin Maintainer Training Course Baumholder GM

Technical or Occupational Certificate 02/2005

Relevant Coursework, Licenses and Certifications:

Performed operational checks and trained on the maintenance necessary to preserve the Javelin weapon system.

               

Standardized COMSEC Custodian Course Rose Barracks GM

Technical or Occupational Certificate 09/2004

Relevant Coursework, Licenses and Certifications:

This course is designed to train and certify individuals as COMSEC custodians with Department of the Army (DA) policies and procedures for safeguarding, controlling, and accounting for Communication Security (COMSEC) material as outlined in Army Regulation (AR) 380-40, Technical Bulletin (TB) 380-41, DA Pam 25-380-2, and AR 25-12.

               

Information Assurance Computer Network Defense I & II Hanau,  GM

Technical or Occupational Certificate 12/2004

Relevant Coursework, Licenses and Certifications:

Support IA/CND policy development and provide technical assistance.

Drafted, reviewed, and recommend policies, cyber threat assessment processes, System Security Accreditation Agreements (SSAA), System Test and Evaluation (ST&E) plans and execution, Certification Reports / Recommendations, and other DITSCAP artifacts.  Assist in Information Systems Security Engineering of the network.  Help minimize risk and provide defense in depth to computer and network architecture components.  Serve as liaison to intelligence agencies such as DIA, NSA, and CIA.

               

Warrant Officer Basic Course; Electronics Maintenance Redstone Arsenal, AL  US

Technical or Occupational Certificate 03/2003

Relevant Coursework, Licenses and Certifications:

This is Phase 1 of a two-phase course to train 948D Warrant Officer Basic Course students in general maintenance management subjects, logistics, Army Modularity and equipment specific technical training on Land Combat Systems, the Bradley Fighting Vehicle, the Avenger Weapon System, Multiple Launch Rocket System (M270 and M270A1) and the High Mobility Artillery Rocket System (HIMARS). Warrant Officer Basic Course. Students receive training in common core subjects which includes: history, lessons learned and Sexual Assault Prevention and Response.

             

Georgia Military College Augusta, GA  US

Associate's Degree 06/2001

GPA: 3.0 of a maximum 4.0

Credits Earned: 90 Semester hours

Major: Computer Information Systems

             

Systems Approach to Training Course Fort Gordon, GA  US

Technical or Occupational Certificate 02/2000

Relevant Coursework, Licenses and Certifications:

Determine instructional needs and priorities, develop effective and efficient solutions to achieving these needs, implement these solutions in a competent manner, and assess the degree to which the outcomes of the system meet the specified needs. To achieve this in the most effective way possible, a systems approach to the process and procedures of instruction was developed.

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