Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Sofia Welch
Sofia.welch@gmail.com
309 West Parkway Home: (435)-783-9876
West Valley, Utah 841001 Cell: (435)-659-1230
PROFESSIONAL PROFILE
Over 15 years accomplished experience in the areas of A/R and Collections. I am Proficient and have expert knowledge of large corporate accounts, billing and collecting. I am skilled in providing good working relations between clients, supervisors and Division Managers. Maintain a high standard customer satisfaction.
SKILLS
Microsoft Excel Microsoft Word Ten-Key
JD Edwards Accounting Program Customer Service/Training Billing
45 Word Per Min Records Management Skip Tracing
EXPERIENCE
BILLING SPECIALIST/ CORPORATE COLLECTOR
CHG Healthcare, Salt Lake City, Utah 2006 - 2011
• Collected over 8 million dollars each month on large corporate accounts.
• Consistently maintained monthly collection goal of 100% or higher.
• Create invoices and send out billings statements.
• Handle escalated calls and resolve difficult customer situations.
• Code and reconcile invoice payments.
COLLECTIONS REP/ CHARGE OFF DEPARTMENT
Discover Card Financial, Salt Lake City, Utah 2003 - 2005
• Helped credit card customers with delinquent balance to resolve there delinquency
by negotiating terms so they could work with and still pay there credit card to prevent a charge off.
• Helped with coaching of coworkers to help them maintain there monthly goal.
• Resolved wide range of customer’s problem, applying diplomacy and assertiveness.
• Consistently maintained goals and earned monthly commission.
COLLECTIONS /CUSTOMER RELATIONS
Tel America Long distance, Salt Lake City, Utah 1992 – 2003
• In charge of largest corporate client base.
• Top representative in department for collections.
• Promoted to customer relations, to take clients to lunch and sporting events.
EDUCATION
Leadership Development Training, Comp health Staffing, Salt Lake City, Utah 2009 - 2010
High School Diploma, Granite High School, Utah
Sofia.welch@gmail.com
309 West Parkway Home: (435)-783-9876
West Valley, Utah 841001 Cell: (435)-659-1230
PROFESSIONAL PROFILE
Over 15 years accomplished experience in the areas of A/R and Collections. I am Proficient and have expert knowledge of large corporate accounts, billing and collecting. I am skilled in providing good working relations between clients, supervisors and Division Managers. Maintain a high standard customer satisfaction.
SKILLS
Microsoft Excel Microsoft Word Ten-Key
JD Edwards Accounting Program Customer Service/Training Billing
45 Word Per Min Records Management Skip Tracing
EXPERIENCE
BILLING SPECIALIST/ CORPORATE COLLECTOR
CHG Healthcare, Salt Lake City, Utah 2006 - 2011
• Collected over 8 million dollars each month on large corporate accounts.
• Consistently maintained monthly collection goal of 100% or higher.
• Create invoices and send out billings statements.
• Handle escalated calls and resolve difficult customer situations.
• Code and reconcile invoice payments.
COLLECTIONS REP/ CHARGE OFF DEPARTMENT
Discover Card Financial, Salt Lake City, Utah 2003 - 2005
• Helped credit card customers with delinquent balance to resolve there delinquency
by negotiating terms so they could work with and still pay there credit card to prevent a charge off.
• Helped with coaching of coworkers to help them maintain there monthly goal.
• Resolved wide range of customer’s problem, applying diplomacy and assertiveness.
• Consistently maintained goals and earned monthly commission.
COLLECTIONS /CUSTOMER RELATIONS
Tel America Long distance, Salt Lake City, Utah 1992 – 2003
• In charge of largest corporate client base.
• Top representative in department for collections.
• Promoted to customer relations, to take clients to lunch and sporting events.
EDUCATION
Leadership Development Training, Comp health Staffing, Salt Lake City, Utah 2009 - 2010
High School Diploma, Granite High School, Utah
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