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Maya Roberts

309 Hersom Street
Watertown, MA 02001
US

Mobile: 617-947-1230

maya@aol.com

OBJECTIVE:	I am an Business and QA Analyst with experience in investment banking as well as software development. I am a quick learner, specifically, I am able to learn new software easily. I am looking for a job that will utilize my skills while giving me the opportunity to learn new ones.

EXPERIENCE:	8/2003 - Present	Massachusetts Housing Finance Agengy	Boston, MA
	Industry: Banking
	Sr. Business Analyst
	·Provide Accounting Software (CODA Financials) support to Accounting Department. This includes ensuring that all Financial Systems properly book General Ledger activity. ·Maintain and code for General Ledger Interface Utilities using MS Access. ·Serve as administrator of Banking Systems used by Treasury Department to move funds. ·Support Treasury Department and administer investment software (PAM for Securities). ·Developed an MS Access Database front end using VBA and developed Bond tracking report to support Financial Director’s Bond Analysis. ·Provide General Ledger support for Multi-Family Mortgage software to Accounting Group as needed. ·Coordinated with IT and users testing of a major upgrade to the Multi-Family Mortgage Software (Benedict Loans). ·Create and maintain various MS Access and MS Excel utilities using VBA. These are used to create efficiencies in work processes as well as fill in reporting gaps. ·Create and maintain financial reports using Cognos Impromptu Reporting Software. ·I have advanced knowledge of Visual Basic for Applications and it’s use in Microsoft Excel and Access.
	4/2003 - 8/2003	Softworld Inc.	Waltham, MA
	Industry: Education
	Quality Assurance Engineer
	·Contract position with Soliloquy Learning in Needham Heights, MA. Tested voice recognition software used to improve reading fluency in children. Ensured client requirements were met. Developed test procedures and maintained release notes.
	10/2000 - 10/2002	RUSSELL/MELLON ANALYTICAL SERVICES	Everett, MA
	Contract Business Systems Analyst
	Conducted testing for Actuate based client reports. Worked with the client representatives and users to determine requirements as well as ensure requirements are met. Worked with Actuate developers to meet client expectations. Wrote test plans from technical specifications. Provided testing and problem solving for Analytics department. Worked with programmers to determine what changes are necessary as well problem resolution.
	1/1999 - 10/2000	RUSSELL/MELLON ANALYTICAL SERVICES	Everett, MA
	Business Analyst
	Analyzed and updated mainframe reports written in SQL for Client Reporting Online software. Project Lead on development of a Graphical User Interface product for the operations department. This product was being developed in order to assist in the manual intervention of security level characteristics. Write Technical/Functional Specifications for VB Programmer, using MS Word. Managed and tracked all development phases, from planning, to testing using Visual Intercept and Crystal Reports 5.0. Provide weekly status update with managers regarding the Project’s process. Managed the intake of new vendor for Quality Ratings. Project included system analysis and vendor analysis in order to determine the best process to integrate data into DB2 database. Used complex SQL queries to analyze the database and data for the best possible integration. Wrote Business/Design Specifications specifying table layout and design. This project included extensive research on the current and desired methodologies used for the processing of Quality Ratings. Successfully managed the intake of Shares Outstanding vendor data into our DB2 environment. Worked with Systems Analysts to specify design of a new DB2 table and coordinate scheduling of FTP downloads and various uploads into other Analytics Tables. Acted as a liaison between Technical Analysts at vendor site and Systems Analysts at job site. Monitor the vendor staging table and client accounts to insure accuracy. This project required in depth knowledge of Depository Receipts, as well as the business rules applied to the processing of that information. Wrote Business/Design Specifications for this project.
	11/1998 - 1/1999	Mellon Bank	Everett, MA
	Data Analyst
	Tracked questions in Visual Intercept received by support e-mail where Investment Analytics Specialists send inquiries regarding Analytics tables and data. Researched Analytics inquiries using QMF and SPUFI by SQL queries to the database. All database inquiries required SQL to analyze and compare data. Questions included; inquires on Analytic Calculations, Security Level Analytics and Portfolio Analytics – Used SQL to re-create calculations and verify accuracy based on inputs used in the programs. Contacted vendors with data quality issues. Assisted in the maintenance of documentation.

EDUCATION:	12/2002	Lindenwood University	US-MO-Saint Charles
	Bachelor's Degree
	Bachelor of Arts in Computer and Multimedia Studies
	10/1999	DB2 SQL Performance and Tuning Course	US-MA-Themis Inc
	Certification
	6/1999	DB2 SQL & Application Programming Course	US-MA-Themis Inc
	Certification

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