Computer Lab Assistant Resume Format in Word Free Download -->

Computer Lab Assistant Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Maya Barnett
309 Sprott Dr. Montgomery, AL 36001  


Phone: (334) 354-1230
Email: maya@gmail.com

OBJECTIVE

To obtain a position that utilizes my Information Technology background, knowledge, skills, and abilities to develop and manage computer information systems, in which I will gain knowledge and experience while contributing to the success of the organization.



I/T SKILL SET
·         Proficient in Microsoft Office Suite, SAP, MASS 200 and Visual Studio
·         IT Courses taken: Database Systems, Java, Internet Programming, Advanced Database Systems, COBOL, Management Information Systems, Systems Analysis, Networking Fundamentals

I/T CERTIFICATIONS

·         CompTIA Security+

RELATED EXPERIENCE
August 2011 to Present
InDUS Corporation
Montgomery, AL                         
Technician SUPPORT SPECIALIST
·         Provide end-user, Client Support Admin (CSA) and Network Computer Center (NCC) phone support for the United States Government
·         Remotely diagnoses and troubleshoots client workstations using Remote Desktop Connection and Bomgar Representative Console
·         Document NIPR incidents using Remedy Trouble Ticket software
·          Access AFNET, Legacy, and USAFE servers to provide Technical Support for United States and Europe Air Force Bases
·         Escalate issues as needed and maintains communication with customers.
·        Earned solid reputation for resolving complex issues and providing exceptional customer service
·         Handles 15+ calls and day and  80+ calls per week with a First Call Resolution of 75%

July 2010 to August 2011
InfoPro Corporation
Montgomery, AL                          
Alabama Department of Transportation Systems Technician Intern
·         Physically relocated and disposed of Computers as requested
·         Documented incidents  using the State Of Alabama Help Desk Ticket System
·         Configured new systems using GhostCast software to place operating systems images on PCs
·         Installed a variety of software on employees systems using Remote Desktop Connection
·         Utilized Troubleshooting tools for Hardware and Software issues


March 2010 to June 2010
Medical Place, Inc
Montgomery, AL
MIS Associate
·         Configured and managed all new systems and user accounts
·         Maintained systems by installing software and updating old software
·         Developed a database containing the company’s contracting information
·         Documented purchase orders made by customers using the software, MAS 200


May 2008 to December 2009
alabama state university
Montgomery, AL
COMPUTER LAB ASSISTANT
·         Performed daily updating and maintenance of computer labs
·         Observed lab occupants upon entering and leaving the lab and secured lab equipment
·         Assisted students and faculty in using computer hardware and software

EDUCATION

Alabama State University, Montgomery, AL
   GPA:  3.5 (Magna Cum Laude)
Bachelor of Science, Computer Information Systems
Graduation Date: May 2010 

Extracurricular Activities

Association of Information Technology Professionals (AITP)                                    August 2008 to May 2010
·         This organization brings together career like-minded people who seek to expand their IT  potential
·         As a member, held forums to teach college students the basics of using Microsoft Office





























References Available upon request



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