Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Summary
Bachelor of Science, Business
Administration, Management Information Systems, Applications track
Associate of Science, Computer
Information Systems, El Camino Community College
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Summary
Accomplished IT professional with a
winning combination of education, specialized training and 13 years of diverse
experience that includes desktop support,
system administration, and
customer/user support. My knowledge, experience, and education, are the
cornerstones for my confidence to make value-added contributions to any
organization's success.
Notable
accomplishments and contributions include:
·
Writing Bankruptcy Manger using
Microsoft Visual Basic Professional 5,
and VBScripting
·
Implementing an enterprise
antivirus suite
·
Successfully starting a small
business and actively engaging in the business community
·
Experience with System
Administration
Specialized Training
Microsoft Courses taken at New Horizons, Beaverton,
from June 2010 through November 2010:
·
Configuring Windows Server 2008
Active Directory Domain Services
·
Configuring Identity and Access
Solutions with Windows Server 2008 Active Directory
·
Configuring and Troubleshooting
a Windows Server 2008 Network Infrastructure
·
Planning and Administering
Windows Server 2008 Servers
·
Writing Queries Using Microsoft
SQL Server 2008 Transact-SQL
·
Maintaining a Microsoft SQL
Server 2008 Database
·
Implementing a Microsoft SQL
Server 2008 Database
Microsoft Certifications
·
Microsoft Windows XP
Professional
Education
Bachelor of Science, Business
Administration, Management Information Systems, Applications track
Associate of Science, Computer
Information Systems, El Camino Community College
Experience
Comforce/Oregon Department of
Transportation
November, 2011 to present
Load Windows XP/7
image onto new desktop and laptops using Ghost; setup workstations for users;
transfer data to new machine; provide desktop support service to the local ODOT
offices using Remedy to track all incidents and tasks.
Critigen/CH2M Hill
March, 2011 to October, 2011
Load Windows 7 image
onto new desktops and laptops using SCCM; setup workstations for users;
transfer user data to new machine using Robocopy; backup user data using WinPE
and GImageX; troubleshoot desktop hardware/software issues.
CWC Advisors, LLC
December, 2010 to January 2011
Consultant
Ordered,
configured, and set up a new Windows 2008 Server R2, set up 5 new Windows 7
workstations, migrated data from old to new computers, created user, group, and
computer accounts using Active Directory, upgraded Portfolio Center to latest
version that required a 64bit OS, moved email to a hosted Exchange service,
installed Office 2010 on all computers, configure Outlook as an Exchange client,
install and configure SonicWALL firewall.
RadiSys Corporation
September 2009 to December, 2009
Desktop Support
Load
desktop/laptop image from LANDesk server; troubleshoot desktop software, setup
new workstations; troubleshoot network connectivity;deploy software using
LANDesk Management Suite; troubleshoot software/hardware issues; administer
user and computer accounts using Active Directory; administer user accounts in
Lotus Notes.
Webtrends/Robert Half Technology
April 2009 to August 2009
Desktop Support
Troubleshoot
desktop software, setup new workstations; troubleshoot network connectivity,
troubleshoot software/hardware issues; Active Directory – assist the network
administrator with user and computer administration; cell phone support – order
and activate new/existing Blackberries or iPhones with AT&T, Verizon, or
T-Mobile, administer BlackBerry Enterprise Server.
LIME Financial Services, LTD./TEKSystems
November 2008 to February 2009
Desktop Support
Troubleshoot
desktop software, setup new workstations, troubleshoot network connectivity,
troubleshoot software/hardware issues; Active Directory – assist the network
administrator with user and computer administration; website support – assisted
clients with problems using LIME Financial Services’ online loan application
program; BlackBerry support – activate new/existing Blackberries with Sprint,
customize to fit organization standards, perform Enterprise Activation.
PacifiCorp
October 2008 to November 2008
Customer Support
Website support –
help customers use the online payment system on the company website after a
major website rebuild.
Unified Grocers
August 2007 to July 2008
Support Desk Services
IT support for
grocery stores – troubleshoot credit card terminal problems, wireless scanner
systems, internet access from secured LANS, VPN connections, TCP/IP
configuration, proprietary ordering and pricing systems, support credit card
transaction processing.
ATS Inc./Providence Health Systems
August 2006 to July 2007
Customer Service Representative
Help desk support
for a major hospital system – answering calls from different hospitals and
health centers in support of computer and phone systems. Tasks ranged from junior system
administration to computer
troubleshooting to helping clients use software. Programs used are SMS remote systems, Remedy,
Magic, Microsoft Active Directory, Microsoft Office, as well as
many others.
Data Tech Solutions
April 2004 to July 1, 2006
Consultant/Owner
Services range from desktop support to network
and system administration, solving
my clients’ problems and delivering cost-efficient
solutions to their businesses. Desktop support was the largest portion
of the business, and that ranged from hardware/software
support to internet security
solutions and virus cleaning.
Cosmotronic Corporation
August 2003 to March 1, 2004
Technical Support Specialist
Researched and implemented an enterprise antivirus suite; installing an upgraded
licensed version of a CAM/CAD viewer program; installed a new CAM/CAD server/workstation
system; assisted in implementing a Microsoft Terminal Services service;provideddesktop
and network support for a Windows 2000 network with Windows XP, 2000, and 98
workstations; Exchange 2000 administration;
VPN support;TCP/IP configuration; Norstar phone system administration.
Dreyfuss, Ryan & Weifenbach
November 2001 to June 2003
Network Administrator
Wrote
Bankruptcy Manager using Microsoft Visual Basic Professional 5 and VBScripting, connecting to a Microsoft Access database;
system administration forWindows NT,
2000, and Exchange 5 servers, daily Arcserve backups,desktop support for Windows 98/2000 workstations; advised on and
purchased new and replacement hardware and software; administered Norstar phone
system.
Todd
Hayes Computer Consulting
April 2001 to November 2001
Owner
Desktop and network support for Microsoft
Windows NT/98/ME workstations and Windows NT/2000 servers. Desktop support, including hardware and software support, was the
primary duty as a subcontractor for a consulting firm.
Lyncole XIT Grounding
November
2000 to April 2001
Network
Administrator/Webmaster
Support and administer a Novell 3.12 server
and a Linux email server; desktop support for Windows 9X workstations; webmaster for the corporate internet and
intranet websites.
Todd Hayes Computer
Consulting
June
1998 to November 2000
Owner
Desktop and network support for Microsoft
Windows NT/98/ME workstations and Windows NT/2000 servers. Desktop support, including hardware and software support, was the
primary duty as a subcontractor for a consulting firm.
BCBG
Clothing
January
1997 to June 1998
IS
Support
EDI processing; UPC processing; user
support; retail support/point of sale hotline user support; Retail Pro, Novell
& NT network administration; PC & network hardware maintenance.
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