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309 Fifth Mass Tpk.
Fitchburg, MA 01001
Phone: 978-400-9876
E-mail: carlie@gmail.com
Carlie Mann
Education
University of Massachusetts – Boston                                       
Boston, MA
Bachelor of Arts in Political Science, 2010
Work Experience
Duane Morris, LLP                                                     January 2003 – Present
Philadelphia, PA and Boston, MA
Marketing Data Coordinator

■ Research and direct future database enhancements for streamlining and improving data processes and business development data collection.
■ Conduct corporate intelligence research for firm clients, prospects and contacts.
■ Analyze methods of data transfer within database - from multiple originating sources - to better support user questions/errors and determine better functioning methods for processing and cleaning user data.
■ Create and run analysis reports based on geographical operations, financial data, and industries on client and prospect data for use in proposals and targeting new business development opportunities.
■ Input, analyze and enhance confidential client billing and corporate intelligence data.
■ Review and research user submitted changes to contact data through Data Change Management.
■ Create and manage contact relationships and contact types.
■ Create, manage, research and update additional information fields for clients to enhance business development opportunities for users.
■ Work with business developers and functional managers to create market intelligence reports.
■ Create and update data standardization and best practices guidelines for use by Data Coordinators, Help Desk support staff and administrative users..
■ Review and cleanse newly added contacts to meet data standards.
■ Assist users and provide support for satellite offices during roll-outs of new versions of application.
■ Create training guides and curriculum for refresher, new feature and upgrade training based on specific user strengths and capabilities.
■ Train and monitor progress of new Data Coordinators.
■ Lead group staff training sessions and one-on-one attorney training.
■ Create common contact reports in Crystal Reports for new lateral hires.
■ Create and manage Folder Dependency Analyzer processes, Application Collaboration processes, Data Change Management  Rule Sets, and Web Client Profiles and Searches.
■ Create data cleansing and quality searches within InterAction.
■ Review local and international laws regarding spam and electronic mailings to ensure firm compliance.
■ Conduct beta tests for and provide feedback regarding future enhancements to InterAction and LexisNexis Competitive Intelligent Service upgrades.
■ Pilot test numerous contact intelligence services and dashboards for correctness, functionality and viability with InterAction database application and department goals.

American Friends Service Committee              July 2002 – August 2002
Philadelphia, PA
Extern to Maquiadora Project
■  Researched Fortune 500 companies operating in Mexico
■  Collected data on Mexican operations
■  Compiled data into a comprehensive database and spreadsheet using Microsoft Access and Microsoft Excel
Speaking Engagements
Co-Presenter, “Avoiding the Rabbit Hole – Managing Your DCM Inbox,” International Legal Technology Association, Webinar, 19 April 2006.
Computer Skills




Hardware
Software
Operating Systems
PC and Mac
■    Microsoft Office
■    Crystal Reports
■    Photo Shop Deluxe
■    Lexis Nexis InterAction v4.5 - v6
■    SAP Business Objects
■    Windows 3.1x -7
■    Apple OS X (10.3-10.6)




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Neetu Singh is the founder of Resume Formats .Neetu Singh holds an Engineering degree in Computer Science with MBA Degree in Finance and Human Resource (HR). Currently she is running a Global Manpower Consultancy. Contact Her Here

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