Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
EDUCATION: Mount Wachusett Community College, Gardner Mass
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CARLIE DIGERONIMO
57 Blackstone Dr.,
Unit 34
Nashua,
NH 03001 (603) 809-9876
carlie@yahoo.com
_________________________________________________________________________________________________________________
SUMMARY: Client
Account Manager with experience in supply chain manufacturing and distribution.
Expertise is in developing and managing client accounts, new capabilities and
continuous improvements within the supply chain environment. A results-oriented manager and operations professional with experience
in fast-paced software manufacturing and fulfillment environments. A Catalyst
in implementing positive change and coordinating cross functional groups for
key accounts. A Proven track record for achieving goals, streamlining operations
and improving overall productivity. Excellent organizational, problem solving, strategic
planning skills.
AREAS OF · Account Management · Contract Development · Supply Chain Management
EXPERTISE: · Start Up Programs · E-Business Services · SLA Development
· Product Release · Order Administration · Materials
Management
· Process Development · Continuos Improvement · Customer Support
EXPERIENCE: HP Software Publishing Services, Andover, MA 1997
- 2011
Client Account Manager
Account Manager handling day
to day activities for a software supply chain business developing and managing product
release, inventory planning and order administration activities. Client account
revenues ranging from $10 – $20 million annually.
·
Volunteered to take on a temporary assignment
at HP’s West Coast plant to manage 8 successful client startups achieving 30% revenue
growth year over year. Worked collaboratively with Sales and Support Functions
over 3 years to manage the integration, contract and SLA development. Received
multiple implementation awards from both employer and clients.
·
Insured delivery response to the client in
areas such as performance metrics, escalation, change management and
communication achieving vendor scorecard ratings > 88%, above goal of 80% for
10 years.
·
Created a group forecasting tool to report
future revenue plans and track historical forecast data and performance. This
resulted in a more formal process and forecasting accuracy performance
increased 15- 20%.
·
Developed Revenue analysis tool used by the
business to monitor revenue, margin and cost to better understand impacts to
changes in client account activity. This resulted in HP being able to negotiate
price cuts or adjust costs for any service or product based on the activity and
client relationship requirements. I was able to consistently reduce price,
lower costs and maintain high margins for HP’s largest account over the term of
two contracts equaling 10 years.
·
Designed material planning and product
release roadmap strategies with cross functional teams resulting in reduced
inventory levels up to 50% and excess and obsolescence by 60% through on demand
solutions, product sourcing and restructuring.
·
A business lead for Oracle and SAP ERP system
integrations at multiple HP sites. This was critical to business growth at HP’s
West Coast plant and to bring on the largest client account to multiple HP
sites.
·
Coordinated various E-infrastructure development
and implementation projects including Electronic Software Delivery and website
application tools. Resulting in increased service offerings and increase in
revenue by $400k-500k annually. Reduced annual labor costs by $100k annually by
giving customers the ability to review product information and sales order
status via the internet eliminating support labor costs.
RELATED
EXPERIENCE:
Account Representative Compaq Computer
·
Business lead in development of contracts,
pricing terms and conditions, service level agreements, account start up and
ongoing management.
·
Managed day-to-day operations relating to material
planning, new product release, order administration and reporting tasks for multiple
clients.
·
Reduced cycle time for product introduction
by 65% through desktop tool development.
·
Developed and implemented new on demand
strategies to support high mix lower volume products resulting in 3-7 days
lead-time reduction on inventory availability and sales order delivery.
·
Published monthly financials, performance
metrics and account activity.
·
Received Several Excellence Awards for
implementation results and Customer Service
Expeditor / Production Control Digital/Compaq
Computer
·
Liaison between Order Administration and
Manufacturing teams to coordinate sales order and production requirements based
on customer contracted lead-times.
·
Team Lead for ISO process documentation. This
resulted in over hundred documented processes and reporting tools to create
efficiency and performance in the areas of Priority Central, POM and SPS
businesses. Increased on time delivery from 80% to 95% on priority orders.
·
Managed daily capacity with manufacturing
groups to fulfill and distribute software products for 30+ software clients.
·
Volunteered to perform next level work to
support loss of personnel. Resulted in developing new reports to enhance
monitoring, tracking and reporting on sales order activity and delivery
performance to the business.
·
Production control lead for S.G.I.A.
activities resulted in enhanced backlog and aging reports and “Request for Action”
Process to enhance communication and meet client sales order requirements.
EDUCATION: Mount Wachusett Community College, Gardner Mass
Successfully completed APICS JIT and Computer
Science and Applications Courses
Numerous
company sponsored management and business related courses including:
Statistical
Process Control - ISO Documentation - Lean Principles
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