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Lucy Perry

309 South Locust Street

Denver CO, 80001

303.949.9876

lucy@yahoo.com

Summary:

Results-driven, versatile Project Manager with a proven track record in successfully leading multiple high-profile projects and consistently meeting goals. An effective and engaging communicator possessing the ability to build, manage and maximize teams across multiple locations. Diverse experience including, Media, Legal, and Hi-Tech/Software & Services with the ability to independently learn new concepts and technologies.

Specialties/Tools:

Change Management

Client Partnership/Communications

Issues Identification/ Resolution

Problem/Change Management

Process Management/Improvement

Program Management

Project Documentation

Project Management

Project Organization/Planning/Tracking

Risk and Opportunity Management

Stakeholder Partnership

Team Building

Training Course Development/ Delivery

Written & Verbal Communications

MS Suite: Excel, Word, PowerPoint, Project, Visio, SharePoint                              PMI Project Management Standards and Practices (PMBOK)

Experience:

Sr. Technical Project Manager

Comcast Cable Corporation 5/2011 to present

Centennial Colorado

·          Created team wiki site

·          Implemented new process for capturing storage metrics and tracking at risk arrays

·          Manage hardware installations and configurations in the companies national data centers

·          Manage all aspects of projects related to migrating data to new arrays.

·          Lead daily Wellness Plan scrum sessions

Sr. Project Manager
Reed Business Information, a division of Reed Elsevier Inc. 8/2008 – 2/2011
Highlands Ranch Colorado

Hired as a Client Manager, promoted to Sr. Project Manager after 3 months.
Responsible for several high-profile projects/programs including:

NWP (New Web Platform): Managed the development and roll-out RBI's initiative to convert 26 online publications from their legacy Content Management System to a new CMS/publishing platform.

• Program duration of 3 years with a budget range at the end of 2009 of $1.7 million
• From completion of the requirements documents to each publication launch was 2.5 to 4 months, depending on the complexity of the site and its features
• The project team consisted of 12 leads, local and remote, representing both IT and the business
• Worked closely with the Steering Committee and project team to ensure the project stayed within scope and on time
• Led all team meetings and business briefings
• Created new and revamped existing training materials and classes
• With Development and QA Leads defined process for new features creation defect tracking and rollout

RBI Divestiture: Managed the sale and transfer of eight publications/business units to Sandow Media.

• Acted as liaison between two companies to drive all project deliverables, managing both IT and non-IT (business) functions.
• Project duration 5 months; more than 100 geographically diverse staff members and RBI’s Greensboro facility were included in the transfer.
• Held weekly, often daily, stakeholder meetings with all levels within the RBI and Sandow organizations to ensure the project milestones were met, issues were resolved and risks mitigated.

e=Rc2 (Resource Center): Managed the project to customize and integrate an online registration, subscription, and profiling system to support over 3 million visitors across more than 40 web sites.

• The project was 10 months in duration with a project team of 10, including an outside vendor.  The budget was 150K

Perry Resume Page 2

Client Account Manager
LexisNexis File & Serve, division of Reed Elsevier Inc. 2/2000 – 5/2008

Home based San Diego California 2000-2003, Phoenix Arizona 2003-2008
Managed the implementation and utilization of a web-based software application that allows Courts and Law Firms to exchange documents and fees electronically.   

Jurisdictions included:

Contra Costa Superior Court	San Francisco Superior Court
San Diego Superior Court	Shasta Superior Court
Maricopa County Superior Court	Pima County Superior Court
Baltimore City Circuit Court	Jefferson County Texas
Montgomery County Texas	Cuyahoga County Court of Common Pleas
State Court of Fulton County GA	Contract Appeals Board Washington DC
State of Colorado	Superior Court of County of Orange
Superior Court County of Riverside	Superior Court County of Santa Ana
Superior Court the County of Los Angeles

• As a subject matter expert, worked closely with all levels of court and firm staff to promote, plan and implement large-scale process change.
• Represented the company at legal conventions, association meetings, continuing legal education sessions, and committee meetings.  
• Collaborated with marketing and training to create, implement and manage training programs.
• Trained new and existing clients on web-based document exchange software, in person and via the web.
• Acted internally as the client's advocate and executed all administrative/operational functions including correspondence, account reconciliation and data management.
• Tracked and reported all initiatives
• Circle of Excellence award 2004 and 2005

Account Manager
All Bases Covered 2/1998 – 12/1999 
Performed sales and account management for pre-IPO computer and network consulting company

Telecommuted 100%

·    Developed business plans including creative sales strategies to reach hi-level executives in order to maintain and grow client accounts.

Sales Support Specialist
Informix Software Inc 1/1992 – 2/1997

Managed customer relationships with high-tech clients including Intel, Cisco Systems, Octel Communications, and Sun Microsystems, Internal advocate for resolution of customer issues.

·          Hired as a Sales Compensation Analyst, promoted to Sales Support Specialist after 2 years.

·          Purple Heart Exceptional Performance award 1993

·          Top Gun Presentation award 1995

·          Sales Excellence award 1995 and 1996

Affiliations:
PMI - Project Management Institute
PMI - Mile High Chapter

Education:

Angelo State University San Angelo Texas

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