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Sofia Karande

Bellevue, WA 98001

Mobile: (425) 269-9876

sofia.karande@gmail.com

SUMMARY  PROFILE:

• Over 28 years of broad, deep and rich IT experience, with strong academic background. 
• Natural passion for driving technology vision/strategy and delivering tangible, high value business solutions.
• Large enterprise IT experience in visionary, technical and project management roles, using key frameworks, methodologies (including Agile/Scrum), process engineering, JAD workshops, cross-group collaboration, etc.
• Leadership experience as enterprise architect, driving broadbusiness/process/technology architecture efforts.
• Diverse experience in creating innovative architectures for vertical industry solutions and LOB applications.
• Recent experience with Windows Azure Cloud Computing architectures as the TAP program leader.
• Consulting engagement management experience, delivering large projects end-to-end including effort estimation, cost/pricing/margin analysis, proposal development, and successful, high quality delivery.
• Consulting practice leadership experience with effective business development, pipeline planning, revenue forecasting, budgeting, harvesting best practices and solution portfolio, recruiting and team mentoring, etc.
• Deep hands-on technical experience on diverse platforms: RDBMS engines (SQL Server, Teradata, Oracle), OLAP engines (SSAS, Hyperion Essbase), ETL engines (SSIS, Informatica), Reporting engines (SSRS, many other), Scorecards & Dashboards (PerformancePoint), Self-service BI (PowerPivot), MDM/Metadata/Data Quality, EAI/B2B/Integration (BizTalk), Service Oriented Architecture (SOA), ERP (Peoplesoft), Portals, Collaboration, Taxonomysolutions (SharePoint), Microsoft .NET and a variety of programming languages. 
• Management of vendors & external contractors including related budgets, timelines, deliverables, SLA’s, etc.
• Speaking engagements at premier global conferences such as (TechEd, TechReady) on a variety of topics, presenting featured sessions with live demo’s, as well as in boardroom style strategic executive briefings.
• Deep connections in Microsoft product engineering in Redmond and marketing/sales and IT groups globally.

• Leader of Microsoft Services worldwide BI/DW Community to empower BI consultants network worldwide.
• Won several excellence awards at key companies such as Microsoft, Chevron, Avanade and Peoplesoft.

EXPERIENCE:

SWANHANS INC., Bellevue, WA (10/2010 –  Present)

Chief Architect

As an independent consultant, currently ona keyengagement as Architect at a major Mobile Telco giant,developing a Marketing Data Warehouse onTeradatawith Informatica and SAS-MA. Prior recent engagements included –  BI/DWcapability assessment, strategy and  roadmap projects for key product groups inMicrosoft, and also for a high-tech customer, a Dashboards solution for the AEC (Construction) industry, SharePoint based Taxonomy architecture, etc.

MICROSOFT CORPORATION, Redmond, WA (12/2007–  9/2010)

Director /Principal Architect–Entertainment & Devices Division

Drove BI architecture strategy/roadmap and innovative solutions such as PerformancePoint Scorecards for Xbox Live with SSIS ETL, SSAS Cubes and SSRS reports, Self-service BI with on-demand data access using PowerPivot, Evaluation of ofEvent Analytics / Predictive Modelingwith consumer behaviortools such Omniture, Unica,Tableau.

Architect/ Principal Consultant –  Microsoft Enterprise Services

In this senior technology leadership role, delivered high profile engagements at large enterprise customers involving architecture design of BI/DW/DB/SOA solutions, contributing to pre-sales efforts including RFI/RFP responses, CxO level presentations, thought-leadership for SQL/BI communities, mentoring and guidance to consultants, etc.

·         As Windows Azure TAP program leader, formulated Cloud based architectures/designs for 12 TAP customers.  Presented Microsoft Cloud driven architectures and business models in executive briefings and conferences.

·         Contributions to large RFP responses for opportunities involving BizTalk/SOA and SQL/DW/BI/SharePoint.

·         Database Tuning & Optimization to improve next generation website performance for a large airline customer.

·         Served at a large global Oil company, to design BI/DW solutions requiring architectural governance by their central global Enterprise Architects group (based on SOA guidelines, industry standards, etc.) using Agile methodology and team model. Was presented with an “Appreciation Award” by the customer management.

Various Short-term / Contracting Engagements (7/2007 –  12/2007)

Engaged in various short-term / contracting positions involving BI/DW and Enterprise Architecture/Strategy.

WIPRO TECHNOLOGIES, Bellevue, WA (10/2006 – 7/2007)

Director / Senior Architect, Information Strategy & Architecture Group

This position was a senior leadership role providing strategy consulting for Business Intelligence, Data Warehousing, collaboration portals (such as SharePoint) and business process integration initiatives.  Worked with CxOand V.P. level senior management of large U.S. customers on strategic assessment and roadmap projects providing advisory SME assistance in multiple areas, impacting long term decisions surrounding key BI/DW platforms and solutions.

AVANADE (A joint venture of Accenture and Microsoft), Seattle, WA (6/2005 – 9/2006)

Practice Manager and Senior Solutions Architect–Business Intelligence Practice

Served as the manager and technical SME leader of the BI/DW practicein this global technology consulting company:

• Customer Project Delivery – As Senior Architect drove the creation of BI solutions from envisioning and architecture/design thru technical development and implementation, usually on multiple customer projects simultaneously.  Architected and delivered various BI solutions involving complex OLAP databases/cubes, ETL pumps, scorecards, dashboards and reports, as well as strategic CTO advisory assessments and roadmaps.
• Team Management and Thought Leadership – Served as the BI practice manager for the Seattle area driving the pipeline, revenue estimates and resource planning and recruiting.  Managed the team of BI consultants with quality delivery and high customer satisfaction, and provided career guidance and mentoring.  Empowered the Americas BI practice senior management by sharing best practices and innovative team collaboration tools.
• Creating BI Solutions for LOB and Vertical Industries – Drove the creation of new BI solutions focused on specific LOB vertical industry needs based on past successful projects and new ideas triggered by real customer demand, such as Lean Manufacturing BI Scorecardand CRM analytics.
• Business Development – Won several large and small new projects to build BI solutions, primarily focused on business scorecards. Participated in the entire sales process from initial CxO level presentations with follow up technical discussions, and then closing the deals with formal SOW’s.
• Partner Collaboration – Worked with various close partners including Microsoft (several groups), Accenture, ProClarity, Panorama, DSPanel, etc. on opportunities involving evangelism, sales and customer projects.

Received 2 awards for winning new customers engagements and for delivering successful solutions with high quality.

MICROSOFT CORPORATION, Redmond, WA (11/1999 –  5/2005)

Program Manager – Business Process & Integration ProductsGroup

Product feature ownership role for managing the B2B integration feature in BizTalk Server, providinga self-service portal for business users based on SharePoint Server and InfoPath forms to enable their interactions directly with BizTalk orchestrations.  End-to-end feature ownership through the product cycle including product planning, specifications, interfacing with engineering, test and user education teamsto manage bug triages, dependencies, milestones, management reporting, product evangelism, value-added partner solutions, etc. Authored a key technical white-paper titled “Introduction to Business Activity Services in BizTalk Server” that was published on / MSDN.

Program Manager – Industry Solutions Enablement Group(.NET Enterprise Servers Division)

This strategic collaboration role was primarily about architecting innovative vertical solutions for the Industry Solutions Group (worldwide organization) and its synergy with the product groups in Redmond.  Key accomplishments were:

·         Launched a major new BI initiative (sponsored by senior executives) titled Business Intelligence in Vertical Industries.  Conducted a research study of the key verticalsfor about 3 months with a goal to identify the vertical specific BI needs and pain-points in each industry including the industryspecific standards and compliance needs.  Surveyed various Microsoft and external sources including customers, partners, analysts companies specializing in verticals (such as AMR, ARC) and in BI technology (Gartner, Forrester, IDC).  Published the strategic study report (155 pages) within Microsoft, which was highly appreciated globally across the company (including by senior management).

·         Obtained sponsorship and funding based on the BI study and kicked off the Execution Phase of the Vertical BI initiative.  For the potential high ROI opportunities, developed innovative BI solution accelerators with vertical specific KPI Dashboards for industry specific job roles, on MS BI products suite.

·         Served as a key Architect on the global virtual team for the Radio Frequency Id (RFID) initiative, formulating the technology architecture stack of various MS platform products to support several unique business scenarios.  Authored the Architecture section in the larger RFID white-paper published by the virtual team.  Created highly effective slide decks to elaborate the scenarios with the step-by-step process flows and presented them to senior management and top MS executives.  Worked with a large number of partners including RFID hardware/software manufacturers and large Retail industry customers.

·         Worked with the Retail vertical team on a key strategic opportunity for MS SQL Server platform adoption by a major ISV partner that had challenging performance requirements based on their own SLA’s for their customersto support the advanced replenishment processes.  Worked with the Performance Engineering team in the MS SQL Server product group and hired highly capable consultants to conduct elaborate benchmark testing/tuning.  The benchmark results established linear scalability of the RDBMS engine which conclusively convinced the partner to adoptMS SQL Server as the new platform for their global Retail solutions.

·         Served as featured speaker in many internal and external events presenting technical sessions involving BI/DW, SQL Server, eCommerce and RFID application technologies, including a full featured session at Microsoft TechEd-2004 conference, titled “Real-world Business Intelligence Solutions for Vertical Industries”.

·         Developed a white-paper titled “Architecture Patterns for Business Intelligence Solutions” for MSDN publication, outlining the distinct architectural patterns for BI including KPI Dashboards, Reporting Warehouse, and Real-Time BI solution architectures for specific sets of BI requirements.

Program Manager – CommNet  (.NET Enterprise Servers Division)

As the ownerof CommNet -a web-based system for conference planning, management and attendee communications, its next generation implementations for premier events including TechEd, Fusion, PDC, MGB, MEC, PDC, etc.  After creating and distributing an RFP, evaluated proposals from top partners and hired the best vendor via a formal selection process.  Managed the development project with the RFP vendorteam to develop a new .NET based CommNet system within a tight timeframe, deliveringone of the first public facing Microsoft systems built on the new .NET platform.

Senior Consultant – Microsoft Consulting Services (MCS) National Practices.

• Participated on the Peoplesoft customer conversion pilot project involving the migration of their Peoplesoft Financials implementation from Oracle/Unix to MS-SQL/Windows 2000 for a major oil company in Texas.
• Served on the Commerce Server product engineering group in the Data Warehouse/Analytics feature team, driving daily build’s, scalability testing, customer/partner interfacing, bug reporting, DW/OLAP design reviews, technical presentations/demos, disseminating learnings to communities, product group feedback, etc.
• Created and presented a 400 level full session at the Global MTB 2000 conference, titled “Extending the Commerce Server DW/Analytics” for integrating external ERP/CRM data into the CS DW click-stream Data.
• Authored a prescriptive guidance white-paper on the same topic above, published on Microsoft.com / MSDN.
• Received the Outstanding Contribution award for the above work from the Senior VP of Microsoft-US.
• Served on the team to developa very large BI/DW prototype on SQL Server for Starbucks Coffee Company.

PEOPLESOFT Inc., Pleasanton, CA (1/98 – 12/99)

Senior Consultant.  As part of the Peoplesoft Consulting Group worked on various Peoplesoft products and technologies including PeopleTools/PeopleCode, Visual Basic/Essbase API, Peoplesoft 3-tier architecture (Tuxedo Transaction Server), product development and related architecture/design/programming,performance benchmarking & tuning for key Peoplesoft applications on Microsoft SQL Server (in MS SQL product group labs in Redmond), Peoplesoft Application Messaging technology (BEA/Tuxedo Application Server via XML/HTTP), Peoplesoft Financials/Budgets, Enterprise Warehouse and Analytics including some involvement with the Informatics ETL tool to extract data out of Oracle databases on Unix.

BOEING CORPORATION – Commercial Division, Renton, WA   (1/97 – 1/98)

Senior Consultant.  As an external consultant, developed and implemented BI/DW applications for Financial Reporting and Budgeting on SQL Server, Visual Basic, and the Essbase OLAP server with Cube design/development.

NESTLE’ CORPORATION, Glendale, California (7/96 - 12/96)

Contractor/Consultant.  For this large food products manufacturer/retailer, developed Budgeting and Management Reporting/EIS applications based on the Essbase OLAP Server, SQL Server and Visual Basic for Applications (VBA).

NETBASE COMPUTING Inc., Irvine, California (7/95 - 7/96)

Senior Consultant.   The key projects for this Microsoft/Powersoft solution provider company were:

• Analysis, architecture and design of an integrated Data Warehousing/OLAP/Reporting solution for a major Shipping company in Long Beach, CA.
• Created a cutting edge, Internet driven architecture/design of an Inventory Reporting system for a major Aerospace client (TRW).  Created a pioneering web based solution using a Web Server to publish production reports viewable in the Internet browser. (In mid-1995 when the Internet revolution had just started).
• In-depth comparative evaluation study of the internal technology features of Oracle and Sybase, for a large enterprise customer to help their Architects make the long term strategic RDBMS selection decision.

BERGEN BRUNSWIG CORPORATION, Orange County, California (10/92 - 7/95)

System Architect / Project Manager.Hands-on design, development and implementation of a new integrated financial planning, analysis, budgeting and reporting system for this $8 Billion nationwide distribution company.Conducted JAD workshops for requirements analysis and data/process and product evaluation/selection.  For this nationwide financials/budgeting system, managed and participated in the system architecture, design/development, Novell network administration and programming in Visual Basic for Applications (VBA) with Excel and the Essbase Multi-Dimensional OLAP Server.  Used MS-Project for planning and reporting the project.

MCA/ UNIVERSAL STUDIOS INC., Hollywood, California (7/90 - 9/92)

Systems Planning Analyst/Project Manager.This was a research &development position in enterprise IT.

• After extensive research, published an in-depth study on Image Processing technology.
• Acquired and implemented a Project Tracking and Chargeback Accounting System including analysis, product evaluation/selection, application design, development, and implementation, managing a steering committee.

McDONNELL DOUGLAS CORPORATION, Long Beach, California (12/88 – 5/90)

Contractor/Consultant.  Design/programming in the 4GL NOMAD2 DBMS for various DSSapplications.

COLUMBIA PICTURES INDUSTRIES, INC., Burbank, California (3/84 – 11/88)

Senior Systems Analyst/Project Manager.

Developed and implemented several applications using NOMAD2, SAS and REVELATION for Legal Files Library Automation system, “What- if” Analysis for media budgeting and many other enterprise applications, SAS reporting for key business needs.  HelpDesk management and hands-on support of company-wide PC hardware/software, mainframe based Decision Support Systems (DSS), Novell LAN implementations.

UNION BANK, Los Angeles, California. (4/82 – 3/84)

Associate Systems Analyst.Successfully conducted the pioneering implementations of the original IBM PC’s in corporate and branch offices including on-site installations and training across California.  Programmed in various key4-G/L’s on the IBM mainframe for complex data analysis of various banking systems on the IMS databases.

EDUCATION:

CASEWESTERN RESERVEUNIVERSITY, Cleveland, Ohio (1981)

M.S. in Operations Research with electives in Information Systems.

My M.S. Thesis titled “A heuristic branch and bound algorithm for assembly line balancing” was presented at the ORSA/TIMS joint national conference in Toronto, Canada in 1981; which also included the large Fortran program that implemented the heuristic algorithm.  My graduate thesis advisor/professor had certified that “with some minor academic extensions” my M.S. thesis would qualify as a Doctoral dissertation.  My thesis and the program were also used in a software tool-set package created and sold by my professor’s software company named STORM (Software Tools for Operations Research & Management) used by professionals and academicians (for OR/Quantitative Methods).

UNIVERSITY OF CALIFORNIA at Los Angeles (UCLA),Los Angeles, California (1982 – 1993)

Completed various academic and professional courses including Computer (CPU) Architecture, IBM 370 Assembler, Data Structures and Algorithms, Artificial Intelligence, Object Oriented Design (Booch), Client/Server Computing, etc.

Professional Publications

• Business Intelligence in Vertical Industries – A comprehensive internal study (155 pages) within Microsoft Corporation funded by the senior management for the benefit of the BI community and the vertical industry groups,which was received very well across the company.

• Introduction to Business Activity Services in BizTalk Server -  A technical white-paper published on Microsoft.Com describing the innovative feature enabling direct business user interaction with work-flow orchestrations in BizTalk via SharePoint collaboration sites.

• Architecture Patterns for Business Intelligence Solutions -  A prescriptive guidance white-paper for MSDN publication, outlining the distinct architectural patterns for BI solutions

• Extending Website Click-stream Analytics in Commerce Server -  A technical white-paper published on MSDN describing the new technology and its applications in business scenarios

• Applications of Emerging Imaging Technologies for IT Applications -  An internal white-paper for MCA/Universal Studios management and IT community (written in the early 1990’s).
•  

Professional Speaking Engagements

• Microsoft TechReady 2009 – Co-presented a session on Business Intelligence competitive landscape.
• Computer Sciences Corporation (CSC) Global Conference in June 2009 –  Keynote speaker to present Microsoft’s cloud computing vision and architecture strategy with Windows Azure platform.
• “Lighting Up BI” webcast for Microsoft field to explain emerging BI scenarios and surrounding opportunities
• Avanade Internal Conferences –  Presented BI practice progress report, vision, strategy and plans.
• Microsoft TechEd 2004 conference –  Delivered a full session titled “Real-world BI Solutions in Vertical Industries”, with live demo’s by four Microsoft partners presenting real BI solutions in major industries.

• Various large internal conferences and global events of Microsoft Corporation on various topics over the years.
• Various smaller events and webcasts, as well as executive briefing sessionsat Microsoft.

• Peoplesoft Conference – Microsoft SQL Server competitive open debate forum with Oracle and IBM speakers ina town-hall debate format in front of a large audience in an interactive question/answer session.

Recognition

• Acknowledgement by the author inhis new Cloud Services book “Pro Azure Services Platform” (2010).
• Great People Great Performance (GPGP) award for technical achievements and customer satisfaction (2009).
• US CTO office award for major contributions to and leadership of the Worldwide BI Community (2009).
• Consultant Appreciation Award from Chevron, after the long MCS engagement as Solution Architect (2008).
• High performer MVP award from Microsoft MCS management (2008).
• Two awards for consulting and sales excellence, Avanade - A joint venture of Accenture& Microsoft(2006).

• Technical l Excellence Award, MCS, Microsoft Corporation (2001)

• Consulting Excellence Award, Peoplesoft Corporation(1998)

INFORMATION TECHNOLOGY EXPERIENCE:

PLATFORMS: Windows Server, Windows 7, Windows Azure, Teradata, Informatica, Apple Macintosh, OS/2, Novell Netware, IBM Mainframes/SNA, VM/CMS, MVS/CICS), some experience with Unix and AS-400.

DATABASES:MS-SQL SERVER (2008, 2005, 2000, and before), Teradata, Hyperion Essbase OLAP Server/API, DB/2, NOMAD2, SAS, Revelation, DBASE, some experience with Oracle/Unix.

LANGUAGES: C#.NET, XML/HTML, Visual Basic, VBA, VBScript, PowerBuilder, SQL, MDX (OLAP),Fortran, APL,  Assembler (370 & 8086), PeopleTools/PeopleCode, and a very wide variety of proprietary languages

MICROSOFT SERVERS:  SQL Server (RDBMS, SSAS, SSIS, SSRS), BizTalk Server, Commerce Server, SharePoint 2010/2007, Exchange Server.  Strong familiarity with IIS, Active Directory, ISA, MOM/SMS, etc.

APPLICATION SOFTWARE: Informatica, Data Modeling Tools (ERWin, Visio), Microsoft SharePoint Server and PerformancePoint, Business Scorecard Manager, ProClarity, Microsoft .NET (CLR) platform, ASP.NET, BizTalk Orchestration and WSS Adapter, Microsoft Office products, Exchange/Outlook, MS-Project, Peoplesoft PeopleTools/PeopleCode, and a very wide variety of other software and tools such as Powerbuilder, SAS, IBM Lotus Notes, STAIRS (text search), SLAM (Simulation). Good understanding of Networking concepts, Windows-2008, TCP/IP, Active Directory/Exchange, Novell NetWare, IBM SNA.  Good familiarity with UNIX and C/C++.  MS .NET, IIS/ASP/VBScript, Perl.  XML/SOAP, Webservices/WSDL/WCF  andService Oriented Architecture (SOA).

METHODOLOGIES:Recent experience with Agile/Scrum, Microsoft Solutions Framework (MSF), Several traditional IT life-cycle waterfall methodologies (SDLC), Object Oriented Analysis/Design (Booch), and Unified Modeling Language (UML), Other key methods such as –  Six Sigma and the Zachman Architecture Framework.

PERSONAL:

• U.S. Citizen.  Married with 2 children in colleges. Hobbies include music, sports, movies and poetry.
• Presented a weekly radio program of Indian pop & classical music on WRUW-FM in Cleveland, Ohio (1980).
• Served on local Indian cultural committees in Seattle, involving music, dance, literature and theater arts.
• Was interviewed on KOMO-TV in Seattle (ABC affiliate) in the evening news program in 2006, as the lead representative of a cultural committee of the local Indian community in the Seattle area.

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