Call Center Volunteer Resume Format in Word Free Download -->

Call Center Volunteer Resume Format in Word Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Sarah Pocklington
309 N. Lanoitan Avenue
National City, CA 91001 
                                                                                                 
Cell: 619-721-9876                                                                                               
Sarah.pocklington@gmail.com

Summary of Qualifications:

·        Excellent office, clerical and customer service skills
·        Superb written and oral communication skills
·        Profound ability to multi-task and a highly motivated self-starter
·        Confidentiality
·        Detail oriented, organized and conscientious
·        Ten-Key by touch
·        Typing 55 net words per minute
·        Microsoft Word
                                                                                                                                                   
Employment History:

American Red Cross
3950 Calle Fortunada
San Diego, CA 92123
(858) 309-1478

Supervisor: Frances Arnal
5/11 to present when needed

Call Center Volunteer:   

·        Received incoming calls from potential students for training classes.
·        Performed data entry of personal and credit card information using SABA.
·        Handled other calls, filtering out the information then transferring caller to correct departments or agencies.
·        Filing of student records.
·        Various other volunteer duties as assigned.
                                   
Maxell Corporation of America                                                                                                                                                                 
1725 Dornoch Court
San Diego, CA 92154
(201) 794-5900

Vice President: Mr. Kiyohara
 6/89 to 9/96

Accounting Assistant:

·        Oversaw accounts payable.
·        Directly worked with vendors to assure proper balancing and posting of accounts.
·        Responsible for keeping daily records of accounting and processed all pertinent records.
·        Prepared documentation with proper coding according to accounting procedures and polices.
·        Performed data entries and generated checks to send to vendors.
·        Audited entries, balances and accounts for proper, accurate coding and payment amounts.
·        Complied with state, federal and company policies related to GAAP regulations.
·        Analyzed and produced financial statements on the monthly basis to balance A/P system.
·        Provided customer service to vendors regarding payments or verification of shipments.
·        Responsible for weekly bank deposits, and wire transfer of funds for payroll and disbursements.
·        Bank reconciliations of corporate checking and payroll accounts.
·        Assisted with payroll data entry training as well as other duties as assigned.

Vice President Secretary:

·        Prepared and distributed correspondence reports and documents.
·        Organized meetings, conferences and managed travel arrangements.
·        Arranged and confirmed appointments.
·        Handled incoming mail, and other confidential material.
·        Communicated verbally and in writing to answer inquiries and provide information.
·        Handled and balanced $600.00 petty cash fund.
·        Replenished postage machine.
·        Assisted with all facility issues regarding security, janitorial, and supplies.
·        Developed company rideshare program
·        Developed company safety training programs.

Home Depot
390 East “H” Street
Chula Vista, CA 91910
(800)-466-3337

8/86 to 6/89

Head Cashier:

·        Scheduled work shifts, breaks and lunches for all cashiers.
·        Conducted all training for front line cashiers.
·        Balanced cash drawers.
·        Approved all checks over $100.
·        Handled customer complaints.
·        Wrote employee shortage of cash drawer slips.
·        Investigated repeated shortages of cash drawers with Loss Prevention Department.
·        Wrote yearly performance reviews.

Education:

Kelsey Jenney Business College
San Diego, CA                                                                    
Accounting/Computer Applications                                                                                                      
Associates Degree                                                                                                                                          
5/87 to 4/89



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