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NYLA HARRIS
104
Aladena Drive, Montgomery, Alabama 30101, (334) 354-1212
nyla@yahoo.com
EXECUTIVE
SUMMARY
Management professional
withproven success in administration organization, work-flow processing,
customer acquisition, client relationship management and office management.
Extensive experience with building relationships with internal business
partners and providing cross-functional engagement strategies.
KEY
COMPETENCIES
·
Computer Aid Drafting Design
|
·
Financial
Analysis / Management
|
·
Staff
Development / Training
|
·
Relationship
Building / Team Building
|
·
Consulting
/ Negotiation
|
·
Interdepartmental
Communication
|
·
Engagement
Management
|
·
Problem-Solving
/ Change Management
|
PROFESSIONAL
EXPERIENCE
Tuskegee Institute National Historic
Site/Volunteer 2007-Present
·
Leader of
all VIP recruiting for special events
·
Leading
the interviews and hiring of students from Dallas, Lowndes and Montgomery
Counties for the Pond Project (Campsite #1)
Easter Seal Central Alabama/Call
Center Manager 2009-2010
·
Led a
broad scope of internal processes encompassing the daily management of general
ledgers and month-end closings with a focus on accounts receivable functions
·
Led the research,
review and approve new and current Providers for the Transportation System
·
Responsible
for all Electronic Date operations (installing Excel, Microsoft Word and
Microsoft Access)
·
Developed
a system and call scripts to facilitate the efficient management of call volume
·
Managed
all interactions between staff and Providers to ensure quality assure standards
·
Managed
all call center statistics to measure performance and the need for improvement
Rosie Park Museum/Tour Guide 2008-2009
·
Led daily
tours; providing visitors with a meaningful and satisfying experience
·
Co-ordinated
all theme-related tours while introducing the public to a variety of
perspectives associated with the Montgomery Bus Boycott
NYLA HARRIS
334-354-1212 Page
Two
·
Managed
stewardship ethics and public support for preserving and protecting the
resources within the Rosie Park Museum
·
Responsible
for accounts receivables and payables while ensuring quality control
Alabama Department of
Transportation/Asphalt Engineer 1999-2002
·
Led the
receiving and collection of critical sampling of asphalt materials
·
Led and
conducted various liquid asphalt testing for the Testing Lab
·
Managed
the reports that calculated and recorded test result of asphalt samples
·
Maintained,
inspected, calibrated and inventoried all asphalt machines
Alabama Department of
Transportation/Utility Engineer 1993-1999
·
Responsible
for plots and drafting of existing and proposed utilities plan sheets
·
Responsible
for computing pay quantities and draw box sheets for utility relocation
·
Managed
and checked all computations on utility cost estimates
·
Managed
all file correspondence, agreements, sketches, estimates, etc. in project files
·
Insured
that all utility plan assemblies were prepared for distribution
Alabama Army National Guard / Buyer
for Army National Guard: 1989-1995
·
Led and coordinates
activities involved with procuring goods and services.
·
Managed
and reviewed all requisition efforts
·
Managed
vendor relationship to obtain all product and services such as price, availability,
and delivery schedule.
·
Managed
market price evaluations
·
Responsible
for all bidding processes to include proposal review, negotiations and contract
approvals
EDUCATION
Marketing
– Faulkner University, Montgomery, Alabama (1992 – 1995)
General
Studies – Cleveland State Community College, Cleveland, Tennessee (1990-1992)
Sidney
Lanier High School - Montgomery, Alabama (1982 – 1985)
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