Business Systems Specialist Resume Format in Word Free Download -->

Business Systems Specialist Resume Format in Word Free Download

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Maya Goodson
309 Watkins Street                                                                                           (479) 719-9876
Conway Van Buren, Arkansas 72001                                                   maya@gmail.com


Information Technology Systems Experience


            Business Systems Specialist
Golden Living Administrative Office
            Fort Smith, AR; August 2011 – Present
-          Research issues reported by field users
-          Write to execute test scripts for system updates
-          Document results of system tests to identify issues
-          Review and analyze data from systems to investigate discrepancies
-          Work closely with system programmers to resolve issues

Accounts Receivable Systems Specialist
Golden Living Administrative Office
            Fort Smith, AR; October 2010 – July 2011
-          Researched pathways to complete tasks
-          Implemented test plans for software updates
-          Consolidated manuals for software applications
-          Consolidated processes for company integration
-          Created and edited guides to others use of software

Point Click Care System Support Specialist
Golden Living Administrative Office
            Fort Smith, AR; January 2010 – October 2010
-          Directly assisted 26 Living Centers to acquire and learn PointClickCare software
-          Indirectly assisted approximately 300 Living Centers in conversion
-          Resolved field issues with PCC clinical software
-          Set up configuration for assigned facilities

Computer and Soft Skills       

            75 WPM typing speed, Microsoft Outlook, Excel, Word, PowerPoint

Software and Databases: Lexis-Nexis; Project MUSE; JSTOR; PointClickCare; Application Xtender; SMART; AS400; Mainframe; ARLO; DataMart-Cognos 8

            Operating Systems: Windows XP, Vista, 7; Macintosh OS X   
Researching and developing whole ideas from details, success under deadlines, excellent oral communication and solid written communication, and an ability to plan activities and organize knowledge in ways that follow a logical progression

Education

University of Arkansas at Fort Smith

Bachelor of Arts, English                                     

May 2009
            3.95 GPA

References Available


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