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Ruby
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Military
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Ruby Zore
309 Route 13 North
Brookline, NH 03001
(603) 673-9876
Ruby@hotmail.com
BUSINESS SYSTEMS
PROGRAMMER/ANALYST
Customer oriented, highly motivated,
experienced IT specialist with expertise in VBA programming, new systems design
and supporting installed packages.
Strengths include working with people to design the best solution to
meet their software needs and building successful relationships with the user
community in order to support the goals of the company. Loyal, enthusiastic, independent, mature,
multifaceted, flexible self starter who enjoys helping people as my references
will attest to.
Strongest skill
An
ability to speak in layman’s terms to computer illiterate users. Combined with my enthusiasm and desire to
make a difference, this has allowed me to successfully work with the users I
have served.
Recent work history
Lightlab Imaging – Contract 2009 - 2011
Programmer
working on various projects for a small manufacturing firm that sells medical
workstations designed to take internal pictures of the cardio-vascular
system.
·
VBA
programming work in Excel using MS Forms on many files which the company used
to manage its business.
·
Responsible for implementing the Wasp Inventory Control
software package, replacing the tracking of inventory by Excel.
·
Assisted management in redesigning company floor layout
to best utilize floor space for a growing company.
·
Worked with the service department creating an Access DB
for call, RMA & user service tracking.
·
Master Data SME for the company SAP conversion project. Assisted in the lead up and execution for
go-live moving the company from Excel to SAP.
·
Trained in various tasks in order to back up regular
personnel in order to provide redundant coverage of these tasks.
Amphenol Backplane Systems – Employee 2004 – 2009
“Business Systems Integrator” for a mid
sized company involved in all aspects of IT support at the plant level for the
user community. My specific
responsibilities included but were not limited to:
·
Maintained
an extensive reporting system based on IBM AS/400 queries & Excel reports
with several Access DB subsystems mixed in.
Significant use of VBA in the Excel reports
·
Primary
systems administrator for the servers & network located at the plant.
·
Performed
specific customer billing functions & drove the month end/month start
business cycle.
·
Supported
PC and network equipment. Converted
network security from individual based design to group based design.
·
Assisted
users in working with the corporate IT group to resolve problems, request
enhancements and otherwise act as their representative, insuring that their
needs were being met. Significantly
improved relations between the plant employees and the corporate IT staff.
·
Evaluated
and recommended new software for use and new strategies for IT infrastructure.
·
Involved
in many other activities which allowed the user community to come to see “IT”
as a resource and not as an obstacle to accomplishing the business objective.
·
Voluntarily
documented BSI job and tasks involved in this role to insure continuity of
service.
CPM - contract P/A assignment 1997 – 2004
·
Assisted MIS manager bringing CPM up as an independent
company in a new location. Previous to
this CPM was a division within Ingersoll-Rand.
·
Involved in all aspects of legacy Praxa MRP system
including programming support, operations and systems management for the DEC
Alpha this system ran on (sole IT support for most of this time).
·
Valuable member of team which converted Praxa system to
new GUI MRP system called Macola.
·
Wrote user requested reports using Crystal Reports. MS SQL Server was the backbone DB for Macola.
GL&V and RayMarine – part time contract P/A assignments 1999 – 2003
·
Provided technical and programming assistance on the
server side of the business system supporting Access, VB6/SQL and dBase IV
applications.
·
Wrote several VB6/SQL applications from scratch. These entailed interaction with network
databases.
Ruby
Zore Page
2
I’m particularly proud of
Amphenol Backplane Systems – When I joined Amphenol the position I filled wasn’t documented in any meaningful manner. During my time there and on my own volition, I documented the job function so that the company was not dependent upon a specific person to perform this critical role. In addition to this, two years after I started at Amphenol a natural disaster wiped out the corporate data center in another state without any warning to us, taking our MRP system, our email system and domain controllers with it. My positive, can-do attitude over the weeks that followed this disaster earned me praise from the plant managers and helped our plant minimize the effects on our overall business.
CPM – Over a period of 7+ years I supported the IT needs of the users in
this company, many times as their sole IT support. During this time frame we successfully
negotiated Y2K, system crashes, a full system conversion and a changing
business environment. My success in
providing the needed IT support for CPM is obvious in the way I was considered
to be an integral part of the company family and in the longevity of my
assignment there.
RayMarine – Two weeks after I started this contract
assignment my primary contact (with most of the project specs in her head) left
for a new job. The manner in which I
responded to this event and to subsequent assignments with this company
resulted in a very close and respectful working relationship with the user
community.
Education
BS degree in Business Studies, Southern New Hampshire University
AS degree in Data Processing Technology, Mt. Wachusett Community College
Microsoft education courses in Visual Basic, SQL Server, Windows 2K &
XP support
Other Relevant Experience
Dale Carnegie Course in Effective Speaking and Human Relations
TQM
Software skills
Visual Basic, VBA, Windows, Access,
Delphi, SQL Server, MySQL, DAO, ADO, MS Office Applications, COBOL, Agile
Applications worked on
Financial, Sales reporting, Training and
demo, Networking, Telemarketing, Purchasing, Billing, Inventory, MRP, SAP, Mgt
reporting, EDI, Product configuration, Time reporting, Data conversion
Military
US Army - Honorable Discharge
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