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Business Systems Programmer Resume Format in Word Free Download

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Ruby Zore
309 Route 13 North
Brookline, NH 03001
(603) 673-9876
Ruby@hotmail.com

BUSINESS SYSTEMS PROGRAMMER/ANALYST

Customer oriented, highly motivated, experienced IT specialist with expertise in VBA programming, new systems design and supporting installed packages.  Strengths include working with people to design the best solution to meet their software needs and building successful relationships with the user community in order to support the goals of the company.  Loyal, enthusiastic, independent, mature, multifaceted, flexible self starter who enjoys helping people as my references will attest to.

Strongest skill

An ability to speak in layman’s terms to computer illiterate users.  Combined with my enthusiasm and desire to make a difference, this has allowed me to successfully work with the users I have served.

Recent work history

Lightlab Imaging – Contract                                                                                     2009 - 2011

Programmer working on various projects for a small manufacturing firm that sells medical workstations designed to take internal pictures of the cardio-vascular system. 
·          VBA programming work in Excel using MS Forms on many files which the company used to manage its business. 
·          Responsible for implementing the Wasp Inventory Control software package, replacing the tracking of inventory by Excel.
·          Assisted management in redesigning company floor layout to best utilize floor space for a growing company.
·          Worked with the service department creating an Access DB for call, RMA & user service tracking.
·          Master Data SME for the company SAP conversion project.  Assisted in the lead up and execution for go-live moving the company from Excel to SAP.
·          Trained in various tasks in order to back up regular personnel in order to provide redundant coverage of these tasks.

 

Amphenol Backplane Systems – Employee                                                             2004 – 2009

“Business Systems Integrator” for a mid sized company involved in all aspects of IT support at the plant level for the user community.  My specific responsibilities included but were not limited to:
·          Maintained an extensive reporting system based on IBM AS/400 queries & Excel reports with several Access DB subsystems mixed in.  Significant use of VBA in the Excel reports
·          Primary systems administrator for the servers & network located at the plant.
·          Performed specific customer billing functions & drove the month end/month start business cycle. 
·          Supported PC and network equipment.  Converted network security from individual based design to group based design.
·          Assisted users in working with the corporate IT group to resolve problems, request enhancements and otherwise act as their representative, insuring that their needs were being met.  Significantly improved relations between the plant employees and the corporate IT staff.
·          Evaluated and recommended new software for use and new strategies for IT infrastructure.
·          Involved in many other activities which allowed the user community to come to see “IT” as a resource and not as an obstacle to accomplishing the business objective.
·          Voluntarily documented BSI job and tasks involved in this role to insure continuity of service.

CPM - contract P/A assignment                                                                                            1997 – 2004

·          Assisted MIS manager bringing CPM up as an independent company in a new location.  Previous to this CPM was a division within Ingersoll-Rand. 
·          Involved in all aspects of legacy Praxa MRP system including programming support, operations and systems management for the DEC Alpha this system ran on (sole IT support for most of this time). 
·          Valuable member of team which converted Praxa system to new GUI MRP system called Macola.
·          Wrote user requested reports using Crystal Reports.  MS SQL Server was the backbone DB for Macola.

GL&V and RayMarine – part time contract P/A assignments                                           1999 – 2003

·          Provided technical and programming assistance on the server side of the business system supporting Access, VB6/SQL and dBase IV applications.
·          Wrote several VB6/SQL applications from scratch.  These entailed interaction with network databases.


Ruby Zore                                                                                                                                            Page 2


 

I’m particularly proud of

Amphenol Backplane Systems – When I joined Amphenol the position I filled wasn’t documented in any meaningful manner.  During my time there and on my own volition, I documented the job function so that the company was not dependent upon a specific person to perform this critical role.  In addition to this, two years after I started at Amphenol a natural disaster wiped out the corporate data center in another state without any warning to us, taking our MRP system, our email system and domain controllers with it.  My positive, can-do attitude over the weeks that followed this disaster earned me praise from the plant managers and helped our plant minimize the effects on our overall business.


CPM – Over a period of 7+ years I supported the IT needs of the users in this company, many times as their sole IT support.  During this time frame we successfully negotiated Y2K, system crashes, a full system conversion and a changing business environment.  My success in providing the needed IT support for CPM is obvious in the way I was considered to be an integral part of the company family and in the longevity of my assignment there.

RayMarine – Two weeks after I started this contract assignment my primary contact (with most of the project specs in her head) left for a new job.  The manner in which I responded to this event and to subsequent assignments with this company resulted in a very close and respectful working relationship with the user community.


Education

BS degree in Business Studies, Southern New Hampshire University
AS degree in Data Processing Technology, Mt. Wachusett Community College
Microsoft education courses in Visual Basic, SQL Server, Windows 2K & XP support


Other Relevant Experience
Dale Carnegie Course in Effective Speaking and Human Relations

TQM



Software skills

Visual Basic, VBA, Windows, Access, Delphi, SQL Server, MySQL, DAO, ADO, MS Office Applications, COBOL, Agile


Applications worked on

Financial, Sales reporting, Training and demo, Networking, Telemarketing, Purchasing, Billing, Inventory, MRP, SAP, Mgt reporting, EDI, Product configuration, Time reporting, Data conversion


Military

US Army - Honorable Discharge



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