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Business Intelligence Specialist Resume Format in Word Free Download

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MAYA MENA
U.S. Citizen
309 Tiercel Ct.
Cary, NC 27001
Home - 919 321 1230 / Mobile - 919 264 9876
maya.mena@gmail.com


SUMMARY OF QUALIFICATIONS

Technical Manager with over 18 years of experience working for financial services organizations, networks communication service provider and for leading laminate flooring manufacturing companies.  Built Business Intelligence Dashboards & Reports, Data Warehouses, OLAP, Reporting and Data Marts.  Skilled in all phases of project life cycle including development, user testing, and programming, performance tuning, data modeling and data base administration.  Project management expertise but not limited to strong analytical/problem solving skills and abilities, significant analysis, logical and physical relational database design, coding, implementation, testing, and training.   A  recognized team player with strong interpersonal skills.

Technical Skills
Business Intelligence:         QlikView Enterprise & QlikView Publisher
Databases:                            MS SQL SERVER 2005 & 2008, DB2, ORACLE, SYBASE
Front Ends:                           MS SQL Reporting Services - SSRS
Operating Systems:             WINDOWS
Languages:                           MS SQL
ETL Tools:                            Lawson - Intentia Business Performance Warehouse – BPW, VISIO
Language Proficiency:        Reading, Writing & Speaking Spanish Highly Proficient

PROFESSIONAL EXPERIENCE

Clarion Industries – Raleigh, NC                                                                             Mar 2010 – Oct 2011
Business Intelligence Specialist & MS SQL Database Administrator
§  Responsible for the deployment of QlikView Server and Publisher Version 9 by creating the Test & Production Environments.
§  Developed a total of 20 QlikView applications in the areas of Finance, POS - Retail Sales, Production, Data Quality,  Shipping, Bookings, Backlogs, General Ledger.
§  Upgraded the QlikView infrastructure from Version 9 to Version 10 in less than 45 days.
§  Responsible for the MS SQL Servers in the Test & Production Environments including backups, regular maintenance jobs, applying Service Packs and scheduling of all these tasks.
§  Executed scheduled Change Control Requests  for all MS SQL Server Applications and coordinated communication  to affected business users and developers.
§  Responsible for and supported the MS SQL SSRS Reports Environments and enhancements to existing reports.
§  Supported and provided enhancement to the Lawson’s BPW ETL tool to build the Data Warehouse for reporting.
§  Supported and resolved SQL DBA problems.

First Citizens Bank – Raleigh, NC                                                                           Feb 2008 – Mar 2010
Database Administrator
§  Executed scheduled Change Control Requests and coordinated communication among teams  affected and Command Center.
§  Updated and swiftly resolved DBA Problem Tickets and communicated with person opening the ticket and application teams.
§  Provided leadership support on SOX, compliance and reporting.
§  Tested database clusters for failover scenario.
§  Participated and assisted in Disaster Recovery Testing and Recovery; collaborated with the Bank’s Business Continuity Plan.
§  Supported and enhanced the existing environments, maintaining, restoring and conducting capacity planning for its databases.
§  Fine-tuned and  optimized databases and  their applications.
§  Interfaced with QA and Development Teams to ensure the delivery of  high-quality database solutions.
§  Built, tested and deployed all new database infrastructures --including  Upgrades, Patching-- to ensure proper function, high quality and minimal impact on existing applications and the user/customer community.




PERGO INC.  – Information Technology – Raleigh, NC                                          Jun 2005 – Feb 2008
Business Intelligence Architect / Data Base Administrator
§  Prepared and deployed a Disaster & Recovery Plan for all MS SQL Servers and the applications running on the servers.
§  Designed and Implemented Data Warehouse using Lawson-Intentia BPW ETL Tool, and created a BI system for corporate dashboard and reporting using QlikView and Microsoft SQL Server Reporting Services.
§  Constructed a multitude of reports and dashboards for the Sales, Marketing, Order Management, Warehouse and Inventory Management Organizations.
§  Provided multiple reports in SSRS for the Finance Organization with data from the General Ledger, Accounts Payables & Receivables and Invoiced /not Invoiced data for cash flow projections.

Lucent Technologies - Supply Chain Networks – Cary, NC                                     2003 – Jun 2005
Volt Technical Services - Consultant
§  Designed and implemented a Supplier Relationships Application using ORACLE as the data storage management system with a Front End developed in HTML / ASP using MS FrontPage as the front-end tool.
§  Constructed a 360-degree view of spend data using web-based tools and Data Marts in ORACLE. This system captured vast proportions of total corporate spend, created a dynamic, frequently refreshed and, offered forward-looking views of spend.

Deutsche Bank – New York, New York                                                                    1995 – 2002
Technical Manager, Asset Management
§  Directed developers and report designers using Seagate Info, Visual Basic, Actuate, and MS Access to support mutual fund performance, data warehouses, common trust funds, offshore funds, co-mingled & separately managed accounts.
§  Developed applications for EURO conversion projects in 1999 and 2000.
§  Participated in Y2K upgrading, testing, and implementation ensuring Y2K Certification for responsible applications.
§  Significantly improved the overnight Data Warehouse Load by delivering the data to Downstream Applications two to three hours earlier.

Metropolitan Life Insurance Company – New York, New York                              1989 – 1995
Database Administrator
§  Designed and implemented security assets applications from VMS-SQL to DB2 – and later to Sybase Platform.

American International Group (AIG)  – New York, New York                                 1988 – 1989
Database Administrator, AIMS          
·         Installed and configured Microfocus COBOL with XDB to enable developers to write and test DB2/VS COBOL applications at desktops.

Federal Reserve Bank of New YorkNew York, New York                                              1985 –1988
FORTRAN Programmer
§  Developed, implemented, and maintained new Securities Trading & Clearance System using DB2 and on-line IMS/DC.

CAP GEMINI OF AMERICA                                                                                               1985
Consultant
§  Converted financial mathematical model to new version of FORTRAN.

NEW YORK CITY DEPARTMENT OF ENVIRONMENT PROTECTION                      1981 – 1985
Civil Engineer
§  Implemented computer mathematical models to monitor toxins and oxygen levels in New York water basins and the Delaware waters.

PROFESSIONAL TRAINING
QlikView Enterprise,  2006 and 2010
DB2 9.5 Basic Database administration Class at IBM Training Center, Durham, NC - 2008
MS SQL Server 2005 Administration, Reporting Services and Business Intelligence – 2006 | 2007
Multiple courses in Database Administration, Performance Tuning, Internals of MS SQL 2000, SYBASE, & ORACLE

EDUCATION AND HONORS
ME Environmental Engineering, 1981 – Manhattan College – New York, New York
Received full time scholarship for graduate engineering degree and worked as a research assistant
BE Civil Engineering with a Minor in Environmental, 1980 – Manhattan College – New York, New York
Initiated as member of Chi Epsilon, 1978 – National Civil Engineering Honor Society


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