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Maya Lenetsky

maya.lenetsky@verizon.net

917-445-9876 (Mobile)    718-852-1230 (Home Office)

SUMMARY

Specialist in the Integration of Technologies & Organizations - People and process-oriented professional with 20+ years experience implementing new systems, leading organizational change & managing the integration of technologies with business processes.

• eDiscovery Operations & Project Management - Working on eDiscovery certification.
  eDiscovery operations, processes and technologies; Information governance Best Practices - development and implementation of supporting policies, processes and technologies.
• PMO - Project / Program / Process Management - Best Practices in Technology Management.
• Collaborative Technologies & Techniques for global, virtual project teams.

• Industry Experience: Law; Pharmaceuticals and Cosmetics; Banking, Financial and Charge Card Services; Life and Health Insurance; Health Care, Residential and Educational settings.
• Certifications - Project Management (PMP), Knowledge Management (CKEE), and currently working toward eDiscovery Certification (CEDS).

COMPETENCIES / KNOWLEDGE AREAS

PROCESS & TECHNOLOGY

• eDiscovery   eDiscovery practices and processes for compliance and litigation readiness.  Technologies and tools for information identification, preservation, analysis and production.

• Information Governance  / Risk Management   Issues and risks related to information governance, including security, privacy and lifecycle management of structured and unstructured information.
• Project Portfolio Management   Principles & methods to assess project benefits and risks and ensure
  IT-business strategy alignment and a balance of strategic and tactical projects.
• Project / Program / Process Management Office   Set up PMO for global law firm and global investment bank, developing charter with mission statement, strategy, goals and metrics for quality and alignment.
• Virtual Project Management  Managed virtual & global project teams across time, language, cultural barriers.

• Business and System Analysis, workflow & business process redesign, procedure development & documentation.  Cost-benefit & impact analyses on workflow, cycle time, staffing levels & skill sets.
• Project Management   Managed project life cycle for integration of large complex, distributed systems. 
• Software Development & Requirements Management   Developed business requirements & functional specifications.  Knowledge of software development life cycle; integration and user acceptance test plans.

PEOPLE

• Change Management  / Learning & Development  Organizational change to support new business goals or integrate new technologies.  Organizational learning principles & techniques.  Management of people issues.   
• Relationship Management  Facilitation, negotiation, and mediation.  Influencing without authority.
• Knowledge Management  Improving performance by knowledge creation, sharing, utilization and retention.
• Virtual Team Management  Technologies & methods for supporting distributed, global project teams.   

STRATEGY & PLANNING

• Development of knowledge strategies, ROI analyses and plans based on economic value drivers;
  IT alignment with business strategies and objectives.
• Problem-solving and Innovation:  Problem definition, constraint analysis; assumption analysis. 
  Facilitation of creativity, innovation management, brainstorming.

WORK HISTORY

Feb. 2012 - Present                Boutique Employment Law Firm, New York, NY
            Consultant: eDiscovery Advisory and Support Services     

·         Providing technology needs assessment, vendor selection and vendor management services.

·         Performing early case assessment and budgeting projections.

·         Advising attorneys on eDiscovery planning and strategy.

Dec. 2011 - March 2012         Large International Pharmaceutical Company, Midwest, USA
            Contractor: eDiscovery Architect,
            Global Strategy - IT Projects

·         Technology - Developed procedures mapping Legal department eDiscovery activities to their Autonomy Aungate Legal Hold and Investigator & ECA (early case assessment) system.

·         Information Governance / Operations - Documented current state and developed future state process flow for off-boarding employees to minimize replication of data and prepare for deletion of historical data.
 

April 2008 - Aug. 2011                       ESTEE LAUDER, Melville, NY
            Contractor: Project Manager & Risk Analyst
             eDiscovery Program, Global Risk Services

Technology

·         Managed implementation of Symantec Discovery Accelerator for searching email archive.

·         Designed and managed  implementation of architectural changes to email (MS Exchange) and email archiving (Symantec Enterprise Vault) environment to support new retention policies.

Operations & Business Processes

·         Developed and documented operational procedures for Estee Lauder’s eDiscovery systems. Managed and operated eDiscovery systems for search, identification, preservation and export of archived email: Symantec Enterprise Vault & Discovery Accelerator and Kazeon (EMC) IS-1200 search appliance.

·         Provided operations support to Legal department for analyzing and culling email extracts.

Policy

·         Developed and implemented email retention policies for non-records.

·         Part of 3-person team that developed and implemented eDiscovery Response Process.

·         Part of 3-person team that researched and selected Records Management system for Estee Lauder.

Nov. 2007 - March 2008        ADAPTABLE TECHNOLOGIES LLC, New York, NY
                                    Partner: Engagement Manager

·         Management of organizational development activities for new business startup: strategy development, strategic partnerships, materials and services sourcing, logistics, staffing, infrastructure development.

July 2007 -  Oct. 2007                        PRUDENTIAL FINANCIAL, Newark, NJ
                                    Contractor: Project Manager, Global Compensation Program

·         Project management of an enterprise-wide Performance Management initiative to improve employee performance and create a high-performance culture.

·         Aligned 7 projects in a performance management work stream, ensuring a uniform project management methodology, identifying all inter-dependencies between projects & establishing risk management framework.

WORK HISTORY - cont

Mar. 2006 - Feb. 2007                        WHITE & CASE, LLP, New York, NY
                                    Contractor: Project-Program Manager, Global PMO

·         Established project management office for global law firm, establishing PMO framework and processes and organizing 140+ projects into programs in Security, Infrastructure, Operations, Applications, DR/BCP, etc.

·         Developed strategic framework & methodology with Firm’s Global Knowledge Manager, to be used by Practice Support Teams analyzing attorneys’ use of technology in the context of law business processes.

·         Performed triage, prioritizing projects to effectively allocate scarce resources and enhance project successes.

·         Managed multiple IT projects - local and global - including projects in EMC storage architecture, Safeboot full disk encryption, Riverbed WAN acceleration and MS Office Communicator instant messaging.

Sep. 2005 - Feb. 2006             BUSINESS EDGE SOLUTIONS / EMC CONSULTING, New York, NY
                                    Consultant / Project Manager, Financial Services Practice

·         Managed assessment of software development and release process for major financial services company collaborating with two software companies on a pension investment advice application.  Identified gaps and risks in current process versus software best practices and made recommendations for process improvements.

·         Conducted current state process review for new account opening welcome kits in wealth management division of major financial services company, in preparation for outsourcing effort. 

Sep. 2004 - Aug. 2005                        SUN MICROSYSTEMS / ORACLE INC., New York, NY
                                    Contractor: Project Manager, Client Solutions, Financial Services Area

·         Managed Japanese deployment of SunMail, Sun’s e-mail product, for a global insurance company, coordinating development work in U.S. and implementation work in Japan.

·         Managed multiple proofs-of-concept projects, highlighting Sun’s product performance in chip technology for clients such as AIG, DeutscheBank, Credit Suisse First Boston, & Societe Generale Cowen Investment Bank.

Jan. 2004 – July 2004             BARRY WALTER & ASSOCIATES, Englewood, NJ
                                                            Associate: Business & Organization Development

·         Business development and organization development activities for startup company providing training and consulting services for Business Objects Crystal Reports software.

            Jan. 2003 - Dec. 2003                         BANK of TOKYO-MITSUBISHI UFJ, New York, NY

                                                            Contractor: Project Officer / Project Coordinator

·         Project Officer for international bank on team implementing ACBS commercial loan management system, for the origination, servicing and risk monitoring of portfolios of bilateral and syndicated loan instruments.

·         Tracking and documentation of test exceptions, project time tracking, management of project intranet.

Jan. 2001 - Nov. 2002                        DRESDNER KLEINWORT IB / COMMERZBANK, New York, NY                                                                        Contractor: Project Manager & Officer / Business Analyst                                                                                                                              Contractor: Senior Analyst, PMO (Project Management Office)

Sep. 1999 - Oct. 2000             KNOWLEDGEWORKS, INC., Summit, NJ
                                                                        Partner: Startup Knowledge Management Consultancy

Apr. 1998 - July 1999             JP MORGAN CHASE, New York, NY

            Contractor: Project Manager - Year 2000 Migration Program

WORK HISTORY - cont

June 1996 - Jan. 1998               PRUDENTIAL INSURANCE COMPANY, Roseland, NJ

Contractor:  Business & Systems Analysis and Technology Integration.

Contractor: Manager - Business Delivery and Project Management.

Apr. 1989 - May 1996                        EMPIRE BLUE CROSS & BLUE SHIELD, New York, NY

                    Project Manager, Project Leader, Organization & Systems Analyst,

Advanced Technologies Group.

Mar. 1987 - Apr. 1989                        AMERICAN EXPRESS COMPANY, New York, NY

  Instructional Designer, Operations Training Department.

PROFESSIONAL AFFILIATIONS / TRAINING & EDUCATION

• Member of ACEDS (Association of Certified eDiscovery Specialists), Miami, Florida.
   (Currently working toward certification).
• Member of PMI (Project Management Institute), Newtown Square, Pennsylvania.

• PMP (Project Management Professional), Certification from Project Management Institute.
• CKEE (Certified Knowledge Environment Engineer), Knowledge Management Consortium International, Gaithersburg, Maryland.

• Master of Arts (ABD) in Educational Psychology; McGill University, Montreal, Canada.
• Diploma in Special Education; McGill University, Montreal, Canada.
• Bachelor of Arts, Major in Psychology; Sir George Williams (now Concordia) University,
  Montreal, Canada.
  
  

SAMPLE TECHNOLOGIES & APPLICATIONS

• Enterprise and Specialized Applications:
  eDiscovery - Autonomy EAS (Enterprise Archiving Solution), IDOL (Intelligent Data Operating Layer), ALH (Autonomy Legal Hold), Investigator & ECA (Early Case Assessment); Symantec Enterprise Vault and Discovery Accelerator (9.0); Kazeon (EMC) IS 1200-ECS Search Appliance; Records Management (CA Records Management - now Autonomy (HP).
   
  Collaboration - MS Exchange 2007, Sharepoint, Office Communicator and LiveMeeting, Cisco Webex and Citrix GoToMeeting web conferencing.
  
  Other  - Systemcorp PMOffice (now part of IBM Rational Product Suite), eProject (now Daptiv), eiStream Workflow / Document Management System; Knowledge-based systems - expert systems, case-based reasoning; OCR/ICR (optical & intelligent character recognition systems); Fidelity Information’s ACBS Commercial Loan Management System
  
  
• Desktop & Office Applications:  Microsoft Office Applications, Visio, Project; Adobe Acrobat.
   
• Environments:
  Mainframe & distributed computing (e.g. AS/400, MQ series-middleware, Citrix-thin client). 
  
  Networking topologies & communication protocols (LAN/WAN, TCP/IP, Ethernet, Token-ring). 
  
  Operating Systems: Windows 7, XP, 98, 95, NT, 2000, Sun Solaris, Unix, IBM OS/400, OS/2.

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