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NILOLAS
IRORO
145 Turner Heights Drive
Decatur, GA 30001
Tel: (404) 452-1234
Email: nikolas@gmail.com
PROFILE
§ A
team-task minded professional with years of progressive experience in Auditing,
Banking,
Fraud Analysis, and Sales Management.
§ Seeking
a position in a dynamic organization where I can contribute superior analytical
skills
and ability to manage multiple projects.
EDUCATION
Master of Accounting & Financial
Management, October 2010
Devry University, Atlanta, Georgia
§ CPA candidate: Currently preparing to become licensed.
Bachelor
of Science, Business Management, January 2003
Wilmington University, New Castle, Delaware
§ Proficient
with MS Excel, PowerPoint, SAS, SQL, and QuickBooks.
EXPERIENCE
Auditor, PRGX, Atlanta, Georgia January 2011 to Present
§ Conduct audits by examining
clients’ accounts payable financial data
to recover revenue utilizing
appropriate audit concepts
and company proprietary tools/reports.
§ Assist in the training
and development of Junior Auditors. Adheres to the overall timing and deadline
of an audit cycle, including
day-to-day management of the audit and responsible for meeting the validation
inventory to support the revenue budget for each client.
§ Responsible for ensuring
overall audit compliance including deadlines, scope, and other audit
parameters.
Sales Manager, Mattress Firm, Atlanta,
Georgia August
2009 to December 2010
§ Top
10 Sales Writer (nationwide) for Small Stores from July to October 2010.
§ Trained
new managers on how to deliver effective product presentations.
§ Resolved
escalated customer service issues.
Team Lead, Assurant, Duluth, Georgia December 2008 to March 2009
§ Assisted
management in the daily operations by monitoring workflow.
§ Provided
performance feedback and delivered correspondence on time in order to meet or
exceed
client service level standards.
Assistant Manager, Flagstar Bank, Norcross,
Georgia February
2008 to September 2008
§ Assisted
with the set-up of a new branch, coordinated efforts with the Technical Support
team
to ensure the branch
was fully operational by the Opening day.
§ Developed
new savings, deposits, loan business, and provided world-class customer
service.
§ Promoted
the sales and service culture by coaching and motivating the staff.
Assistant Manager, SunTrust Bank, Atlanta,
Georgia June 2006 to November
2007
§ Assisted with coaching and
observations of staff to improve/maintain accuracy, provide superior
customer service, increase
referrals, and enhance the professional development of colleagues.
§ Participated in
interviewing, hiring, training, evaluating, and disciplining staff.
§ Provided technical
guidance and training to staff on operating procedures, monitored regulatory
and
compliance changes, ensured
compliance with regulations and corporate Standard Operating Procedures.
Fraud Analyst, MBNA America, Kennesaw,
Georgia June 2004 to
June 2006
§ Reviewed
potential fraudulent account activity with customers over the phone for the
prevention
and detection of possible Transaction Fraud
and Identity Theft relating to Consumer credit card,
Business credit card and Specialty Fraud.
§ Prevented
over $2million in potential fraud losses.
Customer Advocate, MBNA America, Newark,
Delaware February 2002 to June 2004
§ Solicited
balance transfers and consolidated credit card account balances.
§ Performed
accurate account updates and evaluated accounts for cross selling
opportunities.
§ Promoted to
Fraud Analyst role in June 2004.
AFFILIATIONS
§ National
Association of Black Accountants (NABA): Member
§ Atlanta
Community Food Bank: VITA Tax Volunteer.
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