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JESSICA
CUNILIO
OBJECTIVE & SUMMARY
PROFESSIONAL SKILLS
PROFESSIONAL EXPERIENCE
EDUCATION
University of Central
Florida (UCF), Orlando , FL
CERTIFICATIONS,
SKILLS
SOFTWARE AND CLEARANCES
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JESSICA
CUNILIO
45
Ontario Rd NW, #1, Washington, DC • (202) 302 1234 • jessica@comcast.net
OBJECTIVE & SUMMARY
Develop,
transform and improve business solutions and processes by leading cross
functional teams, applying BPR tools and optimizing information systems. Over
ten years of experience aligning performance needs to strategic goals. Clients
include General Electric, General Dynamics, and branches of the Department of
Defense, resulting in savings of over $2.4M/year.
PROFESSIONAL SKILLS
LEAN SIX SIGMA BLACK BELT
à
Trained and coached
Lean Six Sigma green and black belt candidates within Veteran Affairs and the
US Army. Ensured sustainment of improvements through the development of SOPs
and corrective action plans. Sustained the organization’s Six Sigma deployment
policy to align with the Army’s policy and maturity model.
à
Redesigned a nonconformance disposition
process, securing leadership sponsoring, aligning the information system to
program requirements, which resulted in $600K of monthly WIP reduction.
à
Improved business
processes within the Department of Navy’s Telecommunications authority.
Developed SOP’s and generated efficiencies through work shop sessions, iGrafx
process mapping, and by applying lean principles and automation to the value stream.
à
Developed CPI
solution offerings and methodologies, including “Process Mapping, Modeling and
Simulation” and “Business Process Reengineering”, generating white papers and marketing
material.
BUSINESS PROCESS REENGINEERING (BPR)
à
Project lead for improving
the Software Development process for the Joint IED Defeat Organization
(JIEDDO). Identified and prioritized improvement opportunities, developed
future state, and implemented quick hits by facilitating team meetings,
leveraging industry best practices, managing staff, and successfully delivering
contract updates within a tight schedule.
à
Led BPR teams to redesign
Service Desk operational processes leveraging industry best practices,
conducting facilitated sessions, assigning and sequencing team work. Authored
and coauthored deliverables, including Knowledge Management Job Aid and training
materials, Customer Service Portal vision document, and SCIF/JWICS setup
process Job Aid.
à
Led a team of four
SOP developers to document and consolidate processes across the Navy Bureau of
Medicine (BUMED). Delivered improved and updated SOP products and communication
materials, deploying procedures to over 5,000 employees.
à
Redesigned the
Strategic Planning Process for the Air Force in support of the Under Secretary
of Management (SAF/US(M)). Developed and performed interviews and workshops to
document and redesign the future sate process of the Strategy Planning phase of
the PPBE process (Planning, Programming, Budgeting and Executions).
QUALITY MANAGEMENT & STATISTICIAN
à
Reduced 72% of program
nonconformances through statistical analysis of metrics, problem identification,
effective resolution, and lessons learned, resulting on over $1.8M/year in
savings.
à
Increased product
reliability through supplier facilitation, execution and training of FMEAs,
SPC, root cause analysis, capability, gage repeatability & reproducibility,
and other statistical analysis.
PROJECT MANAGEMENT
à
Executed a $2MM NPV
marketing campaign, managing a cross functional team, ensuring on time delivery
and effective risk mitigation.
à
Conceptualized and
implemented two Knowledge Management systems, developing processes, performance
metrics, and system design, creating intuitive access to intellectual property.
PROFESSIONAL EXPERIENCE
Booz
Allen Hamilton, Washington,
DC
à
Associate, August
2011 – Present
Six
Sigma Black Belt, BPR project lead.
Deloitte
Consulting, Arlington,
VA
à
Sr. Business Consultant, June
2007 – August 2011
BPR
lead, CPI Professional Development lead, Six Sigma Black Belt.
Capital
One, Financial
Corporation, McLean , VA
à
Sr. Process Manager, Sep
2006 – June 2007
Responsible
for managing the execution of marketing campaigns, from intent to fulfillment.
General
Dynamics, Armament and
Technical Products, Marion , VA
à
Quality Engineer, Statistician, Supervisor. Aug 2004 – Aug 2006
Responsible
for program quality, process improvement, metrics, and inspection team
supervision.
Unison
Industries, General Electric Transportation, Jacksonville ,
FL
à
Quality, Manufacturing Engineer,
Oct 2003 – Aug 2004
Responsible for answering Corrective Action Requests (CARs),
identifying improvement projects.
Siemens
Power Generation Group, Orlando , FL
à
Quality, Manufacturing Engineer,
Jan 2002 – Apr 2003
Responsible for supplier development and quality programs.
à
Leadership Development Program,
Jun 2000 – Jan 2002
This program develops skilled and globally focused associates
through workshops and rotations, exposing participants to different business and
management areas.
General
Electric Aircraft Engines, Rio de Janeiro ,
Brazil
à
Operations Management Leadership Program,
Sep 1999 – May 2000
Program designed to develop operations managers within General
Electric South America.
Promon
Engineering, Rio de Janeiro , Brazil
à
Mechanical Engineer Intern,
Feb 1999 – Jul 1999
Performed management assistant roles for a power plant construction.
EDUCATION
à
Masters of Science
in Engineering Management - GPA 3.7, Jul 2003
à
Bachelors of
Science in Mechanical Engineering - GPA 3.2,
Jul 1999
Catholic
University of Rio de Janeiro (PUC-RJ), Brazil
Honors
for Academic Excellence (1994 & 1995), Scientific Research Grant (1998
& 1999).
CERTIFICATIONS,
SKILLS
à
Certified Six Sigma Black Belt, American Society for Quality (ASQ), Mar
2007.
à
Certified Quality Manager, American Society for Quality (ASQ), Oct 2004.
à
Lectured Root Cause Analysis, Apollo methodology, Jan 2005.
à
Certified Quality Engineer, American Society for Quality (ASQ), Dec 2003.
à
Balance Scorecards, University
of Central Florida
à
Certified Project Engineer, University
of Central Florida
à
ISO 9000 & ISO 14000, University
of South Florida
à
Six Sigma Green Belt Quality Training, General Electric Corporate, Jan 2000.
SOFTWARE AND CLEARANCES
à
Software User: Minitab Statistical; iGrafx Process, Modeling and
Simulation; Management Scientist Linear Programming; Arena Simulation; MS Visio,
Power Point; Excel, Project.
à
Languages: Fluent Portuguese. Business Spanish.
à
Active secret security
clearance holder.
à
ASQ subsection cofounder, certification/recertification chair.
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