Applications Analyst IV Resume Format in Word Free Download -->

Applications Analyst IV Resume Format in Word Free Download

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                                                     Hannah Brooks
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                                                        309 Honeysuckle Court
                                                                           Upper Marlboro, MD 20001
                                                                              Phone: (301) 350-9876
                                                                                 Cell: (301) 233-1230
                                                                           E-Mail: hannah@aol.com
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                                                          Professional Profile
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                                Experienced Computer Programmer Analyst with diverse industry experience as a
                                competent IT professional in all aspects of the business functional area. Planned
                                and conducted work requiring judgment in applying knowledge of analysis, design,
                                programming and testing for the applications development life cycle.
                                Professional expertise includes programming of systems applications, disaster
                                recovery planning and testing, analysis and updating of system databases.
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                                                        Core Qualifications
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                                             ●  Excel in [technical abilities]                     ●  Remote access technologies:
                                                                                                           (VPN, dial-up, terminal services)
                             ●  Languages: C++, Java, PHP,                 ●  On-Call, Blackberry experience
                                        MySQL                                                  ●  Coding and modularization
                             ●  Ability to work well within teams             ●  Refined system debugging skills
                                 and foster teamwork                                 ●  Excellent communication skills
                             ●  Database Administration: MS SQL,       ●  Customer needs assessment
                                 MySQL, Oracle, Postgres,                        ●  Structured query language (SQL) 
                                 Crystal Reports                                          ●  Mainframe: IBM S/390 G5/G6

                             ●  System upgrades
                             ●  System backups
                             ●  Operating Systems: Windows 7,
                                  XP, Vista, Windows 2003,
                                  Windows 2008  
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                                                         Technical Skills
________________________________________________________________________________________________

                         Skills                                                                                      Total Years   
                         Computer Languages: COBOL, FORTRAN, SQL                                                 14
_______________________________________________________________________________________________
                                                   Professional Experience
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September 1996 to      Pepco Holdings, Inc
December 2010           Applications Analyst IV
                       
                                        Provided expert-level support for the maintenance, development, analysis and 
                                        enhancement of memos using COBOL/DB2 applications that support PHI's
                                        Customer Information Systems. Created new and modified existing COBOL/DB2
                                        batch and stored procedure programs. Prepared detailed test plans for
                                        implementation of the unit, system, integration and regression testing cycle.
                                        Updated the IBM Rational ClearQuest repository at every stage of the memo's
                                        development life cycle. Created and maintained JCL, PROCS and Sort utilities for
                                        PHI's mainframe; and provided expertise for other mainframe applications such
                                        as: TSO/ISPF, FileAid, QMF, BMC utilities, and DB2 utilites to load and unload
                                        imagecopy data. Conducted completed production installation of memos on or
                                        before estimated completion date. Performed on-call billing system support by
                                        responding to, and providing solutions for production issues and system abends
                                        encountered. Provided support for production database and dataset update
                                        requests, and various system inquiries.

                                        1. Provided technical expertise as the lead analyst in the planning, preparation,
                                            and execution for the entire Customer Information Systems Disaster and
                                            Recovery test for PHI.
                                        2. Coordinated project implementation for a new cashier system for PHI's
                                            business office. Assisted in the development of the project system test plan
                                            and performed valuable system testing, helping to keep the project on schedule.
                                            Conducted training of cashier personnel and, provided primary support for
                                            resolving hardware and procedural issues encountered by the cashiers during
                                            system migration.
                                       3. Performed a major rework of a critical report for PHI's Revenue Accounting
                                           department. Collaborated closely with the department's supervisor, ensuring
                                           that the new report complied with all memo specifications. The successful
                                           implementation of this memo allowed for more efficiency in work assignments
                                           for department personnel.
                                       4. Performed analysis, coding and testing for system-wide Y2K conversion, which
                                            converted all PHI system year fields to year 2000.

December 1987 to     Transformer Tester
September 1996       
                                       Tested and repaired new and off-line transformers to ensure normal operation on
                                       PHI's electrical system. Assisted in the testing and inspection of transformers and
                                       other electrical devices when assigned to specific field locations on PHI's system.

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                                                             Education
_______________________________________________________________________________________________

                             University of the District of Columbia
                             Washington, D.C.
                                       Computer Information and Systems Science
                                       BBA
                             U.S. Naval School of Communications
                             San Diego, CA
                                      




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