Applications Administrator Consultant Resume Format in Word Free Download

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Lilly Brandon

lilly@gmail.com

763-565-9876 or 763-291-1230

Summary of Qualifications

·         With exceptional customer services and years of experience in application administration

·         Excellent communication skill with all levels of management, technical staffs, system users and application vendors

·         Successfullycoordinated &performedsystem or application  installations and upgrades

·         Outstanding troubleshooting and problem solving abilities

·         Knowledge of Oracle 10g Database Server, Application Server and Report Server

·         Knowledgeof MSSQL Server 2005 and 2008, IBM iSeries Server,iSeries Navigator,iTERA HA

·         Familiar with Windows Server 2003 & 2008, DesktopWindows XP , Windows 7 and MS Office

·         Associated of Applied Science degree in Computer Operation and Programming

Work Experience

03/2011 – 05/2011      ApplicationsAdministrator(Consultant)

                                    Robert Half International

800 Nicollet Mall, Suite 2700, Minneapolis, MN 55402

·         Maintained and supported financial/accounting applications

·         Promptly troubleshoot and resolved application problems

·         Administered application security and user accounts

·         Tracked and updated incidents

·         Provided technical guidance to application users

·         Initiated application service requests, tracked and followed up to completion

·         Performed Database administration tasks

04/2002 – 11/2010      ApplicationAdministrator/DBA

Sherburne County - 13880 Highway 10, Elk River, MN 55330

·         Coordinated and managed application & database installations,performed ongoing maintenance tasks, and upgrades

·         Investigated and solved system and application errors,tracked and updated daily incidents

·         Created and maintained system, application technical documentation

·         Worked with user groups on testing application and data

·         Provided training on upgraded systemor upgraded application

·         Performed data backups and recovery operations

·         Installed application releases or patches

·         Supported Oracle 10g Database Server, Application Server,and Report Server

·         Supported Microsoft SQL Server 2005 

·         Administered the IBM iSeries 520 system, iTERA HA 

03/1998 – 04/2002      AS400System Specialists

Sherburne County - 13880 Highway 10, Elk River, MN 55330

·         Oversaw the daily performance of  the County AS400  system

·         Answered user inquiries regarding the AS400 software or hardware operation to resolve problems

·         Entered commands and observed system functioning to verify correct operations and detect errors

·         Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support

·         Referred major hardware or software problems or defective products to vendors or technicians for service

·         Performed system backup and recovery, installed system an application patches

·         Created and maintained system, application technical documentations

09/1993 – 02/1996      Billing/Helpdesk Support

GAF Materials Corporation – 50 Lowry Avenue North, Minneapolis,

MN 55411

·         Performed data entry of orders, processed daily billing checklist and reports

·         Performed general accounting duties, processed month end closing and financial reports

·         Answered user inquiries regarding billing software or hardware operation to resolve problems

·         Coordinated billing software implementation and upgrades

·         Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems or to provide technical assistance and support

·         Referred major hardware or software problems or defective products to vendors or technicians for service

·         Assisted Billing Supervisor and Controller on office administrative duties

Additional Skill

·         Proficient  in Chinese and Vietnamese

Education

AAS in Computer Operation and Programming

North Dakota State College of Science, 800 Sixth Street North, Wahpeton, North Dakota 58076-0002

Additional Trainings:      Networking Essential

                                    Web Page Design

Administering a Microsoft SQL Server 2000

                                    Querying MS SQL Server 2000 with Transact SQL

Maintaining a Microsoft SQL Server 2005 Database

Oracle Enterprise DBA Part 1B: Backup and Recovery

Basic and Advanced Project Management Simulation

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