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SOFIA
SAJED
19-31 60TH Ave Apt 1C
Elmhurst, NY 11001
Cell: (917) 622-1230 Res: (718) 606-9876
Email: sofia@yahoo.com
OBJECTIVE:
A challenging and responsible position as in
accounts receivable area, where I can utilize my experience and expertise in order
to achieve company’s objectives and grow professionally in the field of
accounting.
EXPERTISE: Chargeback resolutions, credit &
collections and accounts receivable.
PROFESSIONAL EXPERIENCE:
CASTLEWOOD APPAREL CORP
Apr 2010 – June 2011
Accounts Receivable Manager
·
Planed, organized
and oversaw the workflow of all accounts receivable areas including cash
receipts, collections, credit and chargeback.
·
Ownership for
the monthly AR close process.
·
Developed and
maintained AR policies, objectives and operating procedures and liaison with
all internal
Departments.
·
Assisted in
special projects as requested by the CFO or Vice President.
·
Worked with IT
to evaluate AR module setups, create new reports, setup new customers and recommend process improvements.
·
Ran open order reports and submit order to factor for consideration.
·
Processed daily billing reports and transmit invoices to factor.
·
Reviewed vendor agreements.
·
Managed team
member including coaching, training, and ongoing performance management.
GOTTEX SWIMWEAR INC. Nov 2008 – Mar 2010
Accounts Receivable Manager
- Researched and
resolved all chargebacks on a timely basis for high end ladies swimwear
company.
- Worked with
departments to ensure proper steps are taken to prevent future
chargebacks.
- Provided
extensive actionable reporting to management.
- Communicated
with Israeli corporate office to resolve any accounting issues.
- Worked with
factor (CIT) in resolving invoice transmission problems.
- Submitted
customer orders in factor’s website for credit approval.
- Communicated
with sales force regarding customer credit and aging status.
- Established
positive customer relationships through regular contact with customer
and negotiate payment.
- Reviewed
account delinquency reports and contact customers by telephone, email or
mail to solicit payment for non factored invoices.
- Supervised
and mentored staff ensuring assigned tasks is performed.
BURMA BIBAS LLC. Aug 2004 – Nov 2008
Chargeback Analyst
- Researched and
resolve chargebacks for men’s apparel.
- Worked with
various departments to ensure proper steps are taken to prevent future
chargebacks.
- Distributed and
explain bimonthly routing guides to all departments for all customers.
- Trained and
supervised employees.
TAKE TWO INTERACTIVE SOFTWARE INC. Mar 2002 – Aug 2004
Cash Application Specialist, Chargeback Analyst
- Researched and
resolved chargeback’s deducted by customers.
- Communicated
with customers and various inter-company departments to prevent potential
compliance violations.
- Communicated
with collection and other departments in order to keep accounts updated.
- Processed account
adjustments requested by various departments.
- Retrieved Proof
of delivery and dispute shortage, return claims.
- Handled chargeback’s
relating to price protection, advertising, defective allowance, and
discounts.
- Cash posting of
payments to respective customer accounts in accounts receivable system.
AT&T Corp. July
2000- Mar 2002
Staff Accountant
- Cash posting of
payments to respective customer accounts in accounts receivable module.
- Investigated
and retrieved customer payments.
- Deducted
customer accounts for insufficient funds.
- Processed
credits and debits requested by collection specialists.
- Transferred
payments misapplied electronically between AT&T business units.
- Researched
accounts in order to settle past disputes.
EDUCATION:
Associate of Applied Science (AAS) in
Marketing, June 2003
The College of
Staten Island, New York
COMPUTER SKILLS:
Microsoft Office XP,
Win 95/98 NT XP, Martin Biller, JD Edwards Accounting Software, Get Paid
Collection Software, ROSS Financial Systems, Pos Partners Credit Card Software,
ProComm Plus, Solomon IV, ERP (Priority
software), Cantel, AS 400
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