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Peter Parker
peter@gmail.com
SUMMARY
Dynamic ABAP Developer offering a proven track record of full
lifecycle development projects, in-depth analysis and a lengthy trail of bottom
line improvements. Effectively analyzes,
designs, tests, leads and implements new enterprise applications and enhancements
including billing, reporting processes, interfaces, data extraction queries and
database tuning. Proven success
developing new processes, enhancing existing systems and performance
improvements.
Core strengths in
·
Product conception, analysis, specification,
design, development and testing scripts
|
·
Data model and database programming
|
·
Estimate and planning
|
·
Cross-function communication
|
·
Process and table query optimization
tuning
|
·
Automation of manual processes
|
·
Troubleshooting and problem solving
|
·
Methodological change control &
documentation
|
TECHNICAL SKILLS
SAP
|
ABAP FI/CO, FI/CA, ECC 6.0, R/3, RMCA, CRM 2007, ALV list viewer reporting, RFC, function
modules, smart forms, sap script, methods, dialog screens, interface batch
processing
|
Database
|
Oracle 10G, SQL, PL/SQL procedures, OEM, data warehouse, TOAD,
SQLLOADER, ETL- extract, transform and database load, Sybase, Oracle
applications developer certificate
|
Windows
|
MS Visual Basic, Visual
source safe
|
UNIX
|
Shell Script, SSH, Perl script, background execution, Apache server,
CVS version control, deployment across multiple environments
|
Mainframe
|
COBOL-II, DB2, PLI, IMS, VSAM, batch execution
|
Additional
|
Documentum, MS Access 2007, MS Word 2007,
MS Excel 2007, PowerPoint 2007
|
PROFESSIONAL EXPERIENCE
Accenture,
Florham Park ,
NJ
ABAP
Developer, AT&T account
Application
lead in the analysis, technical design, enhancement, troubleshooting and production
support of customer financial management applications using SAP R/3, ECC 6.0
RMCA, CRM 2007 and Oracle/Visual Basic in support of tri-annual system releases.
·
Troubleshoot production support issues and demonstrated
strong ABAP/4 development skills using dialog programming, ALV reporting, RFC
function modules, standard programs, data dictionary, smart forms and other
development related transactions.
·
Identified, evaluated and implemented a new
automated CRM ABAP adjustment details file interface feed to the customer care
reporting warehouse which enabled faster detailed tracking of adjustment cases
and higher customer satisfaction.
·
Improved reporting quality and productivity
15% for collections account representatives by administering reusable SAP ABAP
RFC function modules with the implementation of enhanced CIO (change in account
ownership) tracking functionality used in 10+ SAP ABAP Dialog ALV reporting and
interface processes.
·
Knowledge transferred the development and maintenance of 25+ SAP ABAP reporting processes, interfaces
and Oracle VB.Net applications to offshore support within a 4 month window resulting
in project resource cost savings without interruptions to users.
·
Multi-tasked process lead
responsibilities of upgrading Oracle 10G, Visual Basic applications and
databases to fulfill corporate security requirements in addition to performing
SAP release enhancements.
AT&T Communications, Morristown , NJ
AT&T
- Senior ABAP Developer, Customer
financial management 2004– 2010
Page
Two
AT&T COMMUNICATIONS
(Continued)
Evaluated, analyzed, designed,
enhanced, lead and implemented SAP, Oracle, Visual
basic applications for customer financial management processes. Specialized in: collections, reporting,
interfaces and smart form development in support of Tri-Annual system release
enhancements..
·
Migrated
Oracle and UNIX application data and code to new Sun UNIX server to satisfy
hardware end of service mandates which raised application processing response
times 15%.
·
Maintained full responsibility as business reporting
liaison for troubleshooting and resolution of issues for the major upgrade of
SAP RMCA 4.71 to ECC 6.0 and CRM 5.0 to CRM 2007 environments in February 2009,
resulting in quickly resolving development issues and acceptance of the release.
This project was mission critical for future system enhancements and boosted user
functionality levels by 25%.
·
Led analysis, design, development
and implementation of custom SAP ABAP revised billing process utilizing calls
to FI/CA modules to provide enhanced remit payment requests and notification to
customers which eliminated upwards of >1000
/ month of manual revised bill mailings
performed by customer care reps.
·
Conducted new development or enhancements
of 50+ ABAP dialog/ALV reports, RFC function modules and new smart forms, sap
scripts development for auditing, tracking, collections, adjustments, customer correspondence
notification and on demand functionality which increased adhoc correspondence
productivity 30% for collections representatives.
·
Increased collections customer
care productivity 20% by customizing ABAP Installment plan correspondence
functionality for partial payment commitments and automating installment plan
notifications and mailings.
AT&T
- Technical Member, Revenue Processing Systems 1999– 2004
Production support and Subject
matter expert for Oracle 10G, Sybase, Visual Basic.net / MS Access client/server
Data Warehouse applications for revenue / reporting systems including ETL processes.
·
Coordinated Oracle application
DBA responsibilities for multiple Oracle systems which involved resolving
application and network issues, performance tuning, creating / maintaining
database tables, PL/SQL stored procedures, User Id's, access permissions and
setup and enforcement of mandatory corporate Sarbanes-Oxley application security
requirements.
·
Administered complex enterprise
revenue segmentation applications consisting of 100+ Oracle PL/SQL stored
procedures, triggers, functions, table views and Visual Basic front end on a
SUN OS UNIX platform which generated various summarized views of all AT&T
business services reported revenue and volumes for specified booked, billed
financial periods or business segments within tight deadlines.
·
Reconstructed requirements
documentation and enhanced Visual Basic Front end, Oracle PL/SQL and Sybase procedures
for revenue allocation and service order applications that where previously
undocumented which simplified system analysis and enhancements for process
owners.
·
Enhanced Visual basic / Oracle
functionality for Sarbanes-Oxley security requirements for enhanced password
complexity, inactivity timeouts and user permission roles.
·
Streamlined daily manual Oracle
ETL extract, transform and load process performed by multiple users into an
automated UNIX batch load process which freed 2 accountant resources from
performing this work daily.
·
Converted manual 3 step Oracle
monthly revenue segmentation process to run in the background and complete 3
times faster and eliminated manual checkpoints and edits performed by process
controllers.
·
Formed CVS version control
processes to simplify software deployment 40% across multiple environments.
AT&T
- Developer / Analyst, Integrated sales and service systems 1998–
1999
Conducted analysis and design of account retrieval
functionality to integrate consumer services account and service information
from many sources.
·
Expanded customer care efficiency 50% combining
separate landline and wireless views of customer account profile into a single
view for 12,000+ users utilizing a pseudo C++ language
and Oracle.
AT&T
- Business Analyst, Customer Event Usage Management 1996– 1997
Analyzed conversion of message processing
system from MVS / COBOL to UNIX C++.
·
Produced
requirements for daily interface feeds to multiple billing systems that raised
efficiencies upwards of 15%.
EDUCATION
BS, Computer Science, Montclair
State University ,
Upper Montclair , NJ
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