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Teresa Lynn
309 Paradise Circle, Douglasville, GA 30001
770-508-9876
teresa@bellsouth.net
Professional
Summary
401k
Recordkeeping, Omniplus, PowerImage, Omnipay, Legacy, ReconNet, Data Entry
(11,000 alpha/13,000 numeric) Reconciliaton, MS Word, PowerPoint, Excel,
Access, Expert Customer Service skills
Enterprise Iron
Consultant for TIAA-CREF, Denver, Co 80202 January 2011-June 2011
Business
Analyst/Accounting Reconciliation Team
Identified out of balance items and
reconciled to an offsetting ledger entry as reported in the Financial Data
Warehouse.
Entered heavy volumes of data into Excel
spreadsheet, with speed and accuracy.
Researched items in Omni and Legacy to
determine root cause of out of balance.
Monitored out of balance accounts daily and
ensured they were resolved in a timely manner.
Reconciled Mobius report daily and
communicated to managers and affected departments weekly.
Healthport,
Alpharetta, GA 30005 December 2009-December 2010
Data Entry
Indexing
Entered(alpha/numeric) heavy volumes of
request for medical records, using Dual screens.
Generated customer invoice, bill, record
printing, and shipment
Consistently met standard requests per hour
Comply with HIPPA regulations and
established guidelines and timeframes.
Responsible for accurately identifying and
indexing information with speed and complete accuracy.
Manpower/Bank
of America (client), Riverdale, GA
October 2009-August 2010
Lock box/Data
entry operator
Entered heavy volumes of Student loan
repayments, Credit Card payments, and Commercial tax payments with speed and
accuracy
Opened and sorted mail to proper payment
bins
Performed audits of peers to ensure
complete accuracy
Consistently met standard request per hour
Policy Studies
Inc, East Point, Ga 30344 April 2009-December 2009
Data Entry
Operator
Entered heavy volumes of New hire
enrollment forms from source documents using a dual computer system for several
states (NC, WVA, VA, GA, SC).
Verified entries for accuracy and
completeness. May convert data from one
electronic system to another.
Consistently met standard request per hour
Performed audits of own work or that of
peers to ensure conformance with established procedures.
Comply with HIPP regulations and
established guidelines and timeframes.
Enterprise Iron
Consultant for TIAA-CREF, Charlotte, NC 28262 Sept 2006-January 2009
Principal
Consultant/Centralized Adjustment Team (Omni plus/power image system)
Analyzed and reconciled thousands of
participants retirement accounts (401k,403b,457) from call sheets logged into
power image from call center to determine errors and resolve issues.
Reconciled account by reversing and
reposting (contributions allocations, conversions, withdrawals, etc)
Corrected accounts by moving money from
incorrect contracts/sub plan to correct contracts/sub plan using the VBA.
Calculated gain/loss on the movement or
correction of any monies on the participants account.
Processed conversions from Legacy mainframe
system to Omni Plus system, using VBA
Processed heavy volumes of Enrollment form
s with speed and accuracy
Composed letters for every adjustment to
inform participant of what action(s), was/were taken on their account.
Princeton
Retirement Group (Merrill Lynch), Atlanta, GA 30326 August 2002-Sept 2006
Transaction
Associate/Omni Plus system, Omni Pay, Power Image
Processed large volumes of
payrolls/remittances, loan repayments and posting indicative data for assigned
book of business (defined contribution and defined benefits plans).
Processed heavy volumes of participant
enrollment forms, allocations, loans (residential/personal), death
distributions, installments, transfers and total account withdrawals.
Communicated with clients as it relates to
the accurate and timely processing of their payroll files or any other issues.
Processed Compliance refunds ADP/ACP/MRD
with efficiency and accuracy using Omni plus.
Reconciled processing account, to ensure
all money received (check/wires/ach) was posted daily using Omnipay
Pan American
Life Insuraance Co, New Orleans, LA 70130 March 1999-May 2002
Withdrawal
II/Deposit processor November 99-May
2002
Processed heavy volumes of withdrawls,
monthly installments, death benefits, loans and hardships for defined
contribution/defined benefit plans.
Trained employees on processing transfers,
new enrollments and correcting web transfers and outside asset plans.
Assisted Administrative Account
Representatives on clearing up any unresolved problems which arose from plan
level to participant level transactions
Quality control for withdrawals up to a
preset dollar amount and reversing any work processed incorrectly during the
business day, if necessary.
Executive
Assistant/Sales and Marketing Department, March 1999- November 1999
Handled large volumes of telephone calls,
typing of letters and memorandums and scheduling of meetings for the VP of
sales.
Processed accounts bayables and receivables
for all Pan American locations.
Maintained a large filing and database
system for billing and other correspondence
EDUCATION
American
College: graduated July
1987/Certified Nursing Assistant
Delgado
Community College: college
courses in Business Administration
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