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Technical Writer Resume Creator in Word Format Free Download

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Kayla  Bahr
309 Frederick St. Bluefield, WV 24001
540-760-9876
Kayla@gmail.com

Self-motivated team player who also works well independently. Over 20 years of experience writing technical documentation for various fields.  Able to maintain strong customer relationships.

Experience Summary: 

·         Expert at writing clear, concise documentation for all audiences
·         Familiar with the software development lifecycle
·         Skilled at template and style guide development, but also able to write documentation in accordance with existing requirements
·         Proficient in gathering information for research and development projects
·         Familiar with Microsoft Office, Photoshop, Paintshop Pro, RoboHelp, Dreamweaver, Camtasia, Crystal Reports, Framemaker, Visio, html, Visual Basic, C, Access, Java, SharePoint, and Oracle
·         Capable of understanding code, technical schematics, and diagrams
·         Excellent problem-solving and time management skills

Education:

M.S. Information Systems, Strayer University, 2002
B.A. English, Mary Washington College, 1988
A.A. Liberal Arts, Rappahannock Community College, 1986
H.S. Diploma, Gloucester High School, 1983

Accomplishments:

·         Wrote and presented a white paper on the benefits and characteristics of Category 5 and fiber optic cabling to the Senior Technical Fellows seminar sponsored by PRC
·         Published in Signal Magazine
·         Received a letter of recognition from the Division Chief for going above and beyond original technical writing duties

Experience: 

Bridge Technical Solutions, Technical Writer (December 2011 to present)

As a temporary employee of a contractor for the Department of Veterans Affairs (VA), wrote end user manuals for two applications. The applications are used by VA medical personnel to view images such as CT scans, MRI scans and scanned documents.  Using Requirements documentation and use of the applications for information about how to use the software.

Peak Technical Services, Technical Writer (June 2011 to June 2011)

Duties/Responsibilities:  As a temporary technical writer for an armored vehicle manufacturing facility, proofread and edited a multi-volume technical manual using structured Framemaker. Worked with Technical Analysts to ensure technical accuracy of work packages. 

ABB Inc, Sr. Technical Writer (February 2009 to June 2011)

Duties/Responsibilities:  As a Senior Technical Writer, wrote a technical manual for a line of dry-type transformers manufactured and delivered to the US Navy.  Developed and maintained an electrical design engineering standards template and worked with engineers to produce several engineering standards.  Wrote application notes for distribution to customers.  Using military standards for rubber material used in extremely hot environments, procured a material that allowed ABB to pass the “drip test” and also allowed the Lead Engineer to work on other high priority tasks. 

SRC, Sr. Technical Writer (July 2007 to February 2009)

Duties/Responsibilities:  Worked on a Joint Service test sponsored by the Marine Corps to produce a Joint tactics, techniques, and procedures (JTTP) document standardizing network links between collocated Joint Service units.  Edited test event reports, detailed test plans, and curricula for Joint and Service training.  Coauthored an article published in Signal magazine, a publication written for military and civilian audiences.  Used the JTTP to program routers during a field test. 

TMSI, Sr. Technical Writer/Analyst (March 2007 to July 2007)

Duties/Responsibilities:  As temporary employee for a project that supported Marine Corps Systems Command (MARCORSYSCOM), wrote and edited software requirements specifications.  Participated in requirements documentation sessions with warfighters and a Government review of specification documents.

EDS, Information Specialist/Analyst (August 2006 to March 2007)

Duties/Responsibilities:  As a contract employee for the Department of State in the Program Management and Analysis Directorate, gathered user requirements, investigated website development tools, industry best practices for website design, and coordinated the development of the website among a team of developers and a committee of users.  Used Dreamweaver to develop a prototype of the user interface.  Presented the prototype of the website to the Director. 

Computer Sciences Corporation, Technical Writer/Analyst (August 2003 to July 2006)

Duties/Responsibilities:  As a contract employee for the Department of State LAN/WAN Services (IRM/OPS/ITI/LWS) Branch, helped renovate local area networks for embassies.  Trained and assisted network technicians in performing site surveys, planning required network renovations, and performing network testing for the classified and unclassified networks.  Developed a Microsoft Access database to track equipment and produce reports used to bill embassies for services rendered.  Ensured technicians performed all installation work in accordance with Department standards.  Developed new processes to streamline maintenance.  Received a letter of recognition from the Division Chief for going above and beyond original technical writing duties.

Battelle Memorial Institute, Technical Writer/Analyst (September 2001 to August 2003)

Duties/Responsibilities: Using RoboHelp, wrote the user guides, reference guides, and online help for a Java-based application developed for emergency management communities based on the prototype and beta test versions of the application.  During second release development, ensured online help and all written documentation still accurately reflected the application.  Wrote use cases for the second release.  Trained users during an emergency management exercise that was used to demonstrate the product.

PRC, Technical Writer/Analyst (February 1999 to September 2001)

Duties/Responsibilities:  As a member of the team responsible for acquiring the radar systems for the USS Reagan, attended meetings, maintained the minutes, assisted in development of presentations, compiled weekly and bi-weekly reports, and coordinated the online calendar for the team.  Working with the project management team, developed the standard operating procedures for a Configuration Management (CM) plan, an Independent Verification and Validation (IV&V) plan, and a risk management plan.  Using Microsoft Word and Excel, prepared and edited technical documentation in support of Y2K testing.  Converted a FoxPro database into Microsoft Access.  Developed a normalized Microsoft Access database documenting the logical infrastructure of a network, ensuring it produced required reports.

Analytical Solutions, Analyst/Tester (May 1998 to January 1999)

Duties/Responsibilities:  Edited status reports, summary documents and in-house training documentation.  Tested applications for the US Department of Agriculture.

CACI-IMSS, Technical Writer (June 1997 to May 1998)

Duties/Responsibilities: Edited, maintained, and provided quality assurance and configuration control of AEGIS documentation. Prepared engineering markups of documentation by incorporating approved engineering changes into existing documents.  Ensured documentation was prepared in accordance with DOD-STD-490A and the GPO Style Manual.  Interfaced with engineers to resolve documentation inconsistencies.  Designed and implemented a Microsoft Access database to track assigned documents through the in-house review process.

TMA, Sr. Technical Writer (April 1997 to June 1997)

Duties/Responsibilities: Using Doc-to-Help and RoboHelp, maintained online documentation for AEGIS applications including the Deficiency Item Management System and the AEGIS Information System.  Tested the AEGIS applications and reported any bugs to programmers.  Supervised one junior technical writer.

Invictus Systems, Documentation Specialist (September 1995 to March 1997)

Duties/Responsibilities: Using RoboHelp and Doc-to-Help, maintained online help.  Also maintained all documentation for the company, including proposals, technical manuals, training manuals, advertising brochures, application design documentation, business area information models, scenario documentation, and quick reference guides.

TMA, Technical Writer (May 1994 to September 1995)

Duties/Responsibilities: Using Doc-To-Help and Microsoft Word, developed user and training manuals and online help for the Navy and the National Association of Realtors. Used Visio and Paintbrush to make graphics.

Halliburton-NUS, Procedure Writer (May 1992 to April 1993)

Duties/Responsibilities: Developed the procedure program for the Phosgene plant.  Created on-the-job training guides, and incorporated OSHA and EPA requirements into standard operating procedures.

Atlantic Group, Procedure/Technical Writer (October 1988 to May 1992)

Duties/Responsibilities:  Wrote and edited administrative, maintenance, and standard operating procedures for North Anna Nuclear Power Station in Virginia and the Defense Waste Processing Facility at the Savannah River Site in accordance with Department of Energy (DOE) standards.


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