Technical Consultant Resume Examples in Word Format Free Download -->

Technical Consultant Resume Examples in Word Format Free Download

Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download


Maya Lee
309 Ryder Drive #2
Baton Rouge LA 70001
(225) 650-1230
Maya_balogun@yahoo.com



                   
CAREER OBJECTIVE


Challenging engagement in a professional environment which enables successful contribution of my proven communication and system management skills.



EMPLOYMENT


June 2004- Present             Qui System Consulting                           Technical Consultant

§  Developed a consulting outfit to provide business solutions from inception to implementation.
§  Manage project rollouts pertaining to system upgrades, migrations and fulfillment of proposals.
§  Expanded business model and client base by over 30% with effective marketing strategies.
§  Manage network installations for home user wireless connections; setup, manage and troubleshot VPN connections and expedite requests for small businesses.
§  Perform LAN setup, Ethernet cabling, configurations, Spyware/Virus infection removal, DHCP/TCP-IP addressing, peripheral settings, printers, configure pda/mobile devices and resolve email outage issues. Resolve technical errors and system malfunctions.

Contracts Awarded for Consulting Services:

July 2008 – August 2008           Thomson Reuters                         Technical Consultant

§  Coordinated short-term project for software release towards rollout completion.
§  Provide legal software solutions for version upgrade to attorney firms nationwide.
§  Resolve all incoming requests and delegate to software consultants as needed.
§  Troubleshoot, manage and resolve client/server failures for optimal configuration.










July 2007 – Jan 2008     Royal Bank of Canada-Dain Rauscher          Technical Analyst

§  Provide network and application solutions for business clients, end users and financial analysts nationwide towards completion of Exchange Server migration project.
§  Resolve all hardware, software and peripheral issues in Windows XP/Server 2003 environment for remote users via VPN/token authentication, IPSec, Fiberlink and Citrix.
§  Utilized PCAnywhere, Dameware, RDP, ActiveDirectory & SMS tools to troubleshoot configurations, install and update software/hardware/printers/pda’s/mapped drives and files.
§  Provide after-hours support for system-wide outages, repair corrupt databases, modify tables in SQL infrastructure and create training/documentation materials for junior staff and clients.
§  Configure and synchronize blackberry devices on enterprise BES with Outlook; support 5 incoming queues and mailboxes while exceeding goal by 48%. 



March 2007 – June 2007        Data Recognition Corp(Contract)         Server Administrator

§  Administer Windows 2000, 2003 and Novell servers during after-hours production.
§  Assist production staff with scanning software, applications, technical errors and work stoppage.
§  Resolve all outstanding issues and escalate to software developers and provide on-call support as needed.
§  Monitor and manage applications/server failures for optimal configuration.
§  Communicate and document reports between production and technical departments.


Dec 2006 – February 2007                  3M (Contract)                                 System Analyst

§  Provide technical solutions for internal and external clients with IT related issues.
§  Utilize Remedy to track and document all IT related information on trouble tickets.
§  Support Lotus Notes, Windows 2000 and 2003 systems with XP.
§  Reconfigured files on the network, configure palm/blackberry devices,databases/server.
§  Netmeeting used to remotely support all laptop and desktop users system wide.


July 2006– Dec 2006          Fidelity National (Contract)             Network Administrator

§  Manage all PC imaging, installs, upgrades, software configuration, installing applications, troubleshooting Blackberry/PDA devices, remote assistance via VPN and encryption/transmission of secure financial transactions.
§  Resolve hardware, software, desktop, network issues for 1000+ local/remote users via level 3 tickets and ensure all deliverables are met within daily deadlines.
§  Manage and troubleshoot user profiles in Avaya PBX- phones, voicemail accounts, cable testing, port assignment and hardware inventory.
§  Administer user account/rights/password in AD; monitor and troubleshoot server processes w/VNC. Manage all project rollouts to term of lifecycle.
§  Procure materials, document procedures and provide training to new users and staff in person, email and via MS Sharepoint.


April – July 2006  United States Federal Court - District of Minnesota        Technology Intern

§  Setup and configure desktop/laptop/printers/email/PDA sync and user accounts.
§  Support Windows 2000 and XP Operating systems along with Lotus Notes for mail package.
§  Backup network admin. duties, provide help desk service, Ethernet switching, cabling & wiring.
§  Configure wireless network card installations, troubleshoot and resolve network conflicts and errors.    
§  Test software files, edit scripts and compile reports.
§  Managed Ghost imaging and wipe projects to completion 13days pre-deadline.



June 2001 –August 2005      Wells Fargo Financial Corp        Investments & Loan Analyst

§  Executed financial file transfers with bank administrators, loan officers and investment 
      executives nationwide while resolving discrepancies at 98% efficiency rate.
§  Interfaced files for disbursement via ftp uploads and manual encoding of data from spreadsheets and databases.
§  Ensured QA of commercial loan applications in excess of $1M met all federal codes and regulations;  
                   Completed Trust Business certification and Regulatory training.
§  Promoted from Trust Investments to Commercial Loans, recognized with accolades for outstanding  service and achievements of SLA goals in excess of 30% ETA.



EDUCATION

                         Sept.   2008            M.Sc Management of Info. Technology - University of Nottingham
                                     
                       Sept.  2006         B.Sc Information Technology; 1st Class – Saint Mary’s University of Minnesota

          June 2001           A.A.S Network Administration; 1st Class Honors - Minneapolis Technical
                                    College
                 
           June 1998          Economics and Biology - University of Minnesota

          August 1997     Vocal Art Scholar   - McPhail Center for the Arts










     
QUALIFICATION

Applications    -

Microsoft Suite:             Windows, Excel, PowerPoint, Outlook, Access; Lotus Notes, Corel WP9/X3
Programs:                     Visual Basic/.NET, HTML, Visio, Adobe Acrobat/Professional, Symantec Ghost, Antivirus, RDA
Platforms:                     Windows 95-XP, Server 2K-3, Exchange, Netware 6.x, Zenworks, Cisco IOS, Avaya, PBX
Networking:  TCP/IP, VPN, DHCP, DNS, IIS, FTP, AD, Citrix, VNC, PCAnywhere, Altiris, RSA, VMWare



                                      CERTIFICATION

                2006          Novell        Certificate awarded towards course completion
            2006          Cisco        Certificate awarded towards course completion
            2006          MCSE       Certificate awarded towards course completion



ACHIEVEMENT

2005                    National Science Foundation: Scholar
2006                    Phi Theta Kappa Honor Society: Member

                                                                                            


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