- Assist customers with
computer or networking issues.
- Provided mainframe and
LAN/WAN technical support to over 700 end users for 2 financial
institutions.
- Revised procedure manuals
for both daytime and nighttime operators.
- Maintained and monitored
high availability backup system for the midrange mainframes located in two
states.
- Responsible for
maintaining report and image storage system for the entire financial
corporation.
- Led projects to convert
statements into existing report storage system for 3 banks.
Farmers State Bank
and Trust Co., Church Point, Louisiana
Vice President/Information
Technology Officer, September 1993 – February 2006
- Provided
LAN/WAN technical support to over 35 users at 4 locations.
- Designed
and maintained an internet web site, firewall and e-mail.
- Fully
implemented check imaging using Microsoft SQL Server 2000 databases.
- Improved
FDIC audit ratings for all areas of Information Technology.
- Created
and maintained polices, procedures and a disaster recovery plan for the
Data Processing department.
Bank of Lafayette,
Lafayette, Louisiana
Systems
Operator/Data Processing Manager, February 1990 - September 1993
- Provided
LAN/WAN technical support to end users at 2 locations.
- Worked
evening shifts to update customer balances and information.
- Performed
backup duties as proof operator, courier and mail room operator.
- B.S.
Finance, 1989, Louisiana State University, Baton Rouge, Louisiana
- UL-Lafayette
Continuing Education, June 2006 – August 2006, Introduction to SQL,
Networking, Web Page Design and Web Page Design 2, Networking Plus.
- UL-Lafayette
Continuing Education, July 2009 – September 2009, Introduction
to ASP.NET, Introduction to Visual Basic 2008, Introduction to C#
Programming.
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