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DANNA DONALDSON
CAREER SUMMARY
PROFESSIONAL EXPERIENCE
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DANNA DONALDSON
Blue Island, IL 60001
Home:
(708) 824-9876
Cell:
(708) 296-1230
Email:
danna@comcast.net
CAREER SUMMARY
Experienced SQL Script
Execution/Unix/DBA/Middleware professional working with multiple applications
simultaneously. Able to effectively adapt and troubleshoot from front-end
to back-end (legacy systems) to avoid priority one downtime. Possess
excellent leadership, communication and interpersonal skills. Strong desire to
continue career as a: Technical Instructor/Technical Writer.
TECHNICAL
QUALIFICATIONS
OPERATING SYSTEMS: APPLICATIONS: LANGUAGES: OTHER:
Sun Solaris V2.6–2.8, 10 Oracle/Sybase/Informix C++ Instructor
TRU64 Unix V5.0 BAAN Fortran Teaching
HP Unix 11.0 MQ Series Perl SOP
Windows NT Tuxedo/Connect
Direct Basic Technical Writer
Windows XP/2000 (IONA) .ASP: Corba Visual Basic Project Manager
Linux (Redhat/SUSE) mySAP.com/SAP CRM SQL
DEC VMS/Clusters PACS
PROFESSIONAL EXPERIENCE
Avaya Government Solutions – Oracle
DBA September 2007 – Present
Permanent client base: United States of America
Government – Department of Veteran Affairs
·
Functions
as an Oracle DBA
·
Responsible for Oracle Database:
Corporate, Development and Legacy
Duties include: Supporting the Oracle 9i/10g/11g
Duties include: Supporting the Oracle 9i/10g/11g
·
Daily Backup Oracle Data
Refresh/Replication for PROD to DEV environments
·
Standard Operating Procedure (SOP)
documentation
·
Experience on the Sun Solaris Unix
platform
·
Oracle Database Monitoring Tools;
Quest/Spotlight
·
Installation/Upgrade/Metrics/Capacity
Planning
·
Configuration/Maintenance
·
Performance Monitoring via Quest/Toad
for Oracle Application
·
Change Order SQL script executions for
Development team
·
Process/Project Management
Accenture – System Analyst November
2004 – September 2007
(Accenture:
Client base engagements included:)
Exelon
- Application’s Analyst: Middleware MQ Series/Site Minder
Accenture - BMC Test Team Coordinator –
Lead
Accenture - SAP Performance Test Team
Lead
AT&T - Application's Technical
Architect
Exelon
- Application’s Analyst
Technical support for Integration's Services - WebSphere
MQ/Message Broker Apps; CA SiteMinder
- Instrumental
in developing the scope of work
- Developed
and implemented Overall scope of work for WebSphere MQ
- Estimated, designed, developed, test, and implement
WebSphere MQSI V2.1
- WebSphere Message Broker V 6 .0-based applications
- Formulated/defined MQ Series solution scope and
objectives based on user needs
- Installation, configuration and maintenance of
WebSphere MQ Series
- Best Practices – Sharepoint support
- CA SiteMinder backup support
Accenture
- BMC Test Team Coordinator – Lead
Responsible for Overall product release testing for BMC
Remedy 7.0 Upgrade
- Developed testing strategy,
approach & test plans
- Developed, Coordinated/Monitored
building and maintaining of test environment
- Testing Strategy & Approach
Document coupled with sharepoint support
- Product Tested: User Acceptance Test an Operational
Readiness Test
- Posted Transition QA and Review
Documentation
- Defined test cases and strategies
- Redhat Linux
Accenture
- SAP Performance Test Team Lead
Responsible for Overall Performance testing for SAP R3,
CRM and Portal upgrade
- Worked with application teams to
prioritize testing
- Liaison between Performance Test
team and functional teams
- Designed testing approach,
details, and scripts
- Redhat Linux and MS Windows
AT&T - Middleware Technical
Architect
SAM Tier 2 Team Lead (STL): Middleware Technical Architect and Technical
Team Leader for offshore/onshore team efforts.
Technical applications SME for Middleware adapters and applications. OS
and application skills included HP Unix, Oracle, SQL, BEA: Tuxedo, (IONA) .ASP:
Corba, IBM Websphere: MQSeries, Orbix, Sterling Commerce:
Connect Direct & TopCom
- Supported and Led environment upgrade and major
application implementations
- Client migration Tuxedo to Corba (.ASP)
- Troubleshot MQ Series Queue issues and performed
data center moves
- Responsible Middleware applications movement of data
between client and legacy systems
- Oracle DB support – RMAN backups, installs and
upgrades
- Major accomplishment upgrade from Oracle 8i to 9i
Darwin Partners January 2004 – November 2004
Experience Title: System Engineer
Project Name: PACS for Healthcare Systems – Radiology Software
Customer: GE Medical Systems Location: Midwest Regional Area (Travel)
Description: Performed installations and upgrades of
Redhat Linux, Sun Solaris UNIX, Sunfire V100 and Ultra 10, Windows
NT/2000/2003/XP, Sybase and PACS (Picture Archive and Communication Systems)
applications.
ITT Technical Institute October 2003 -
January 2004
Experience Title: Instructor
Customer: Students Location:
Matteson, IL
Description: Taught college level students
introduction to Programming in Visual Basic.
SAP AMERICA December 2000 – November 2001
Experience Title: SAP R/3 Basis Administrator
Customer: Client facing for
Installs/Upgrades Location: USA
– Travel 100%
Description:
Functioned as the technical implementation leader of multiple large scale
customer engagements, including the design and management of Oracle, UNIX,
Redhat Linux and Windows 2000 system platforms. Achieved high customer
satisfaction by resolving complex technical issues related to client
customizations. Performed weekly
installations, upgrades and configurations of SAP R/3 , CRM 3.0A and Oracle
8.1.7_64. Implemented, mySAP.com solutions for various large corporations which
generated company revenue. Upgraded
Solaris security, operating system patches on Solaris 8.0 and SAP/R3 4.6C.
NAVISTAR INTERNATIONAL October
1997 - January 2001
Experience Title: Systems Engineer
Customer: Navistar
Corporate/Mexico Location: Oak Brook Terrace, IL
Description:
Performed technical activities in a UNIX to support BAAN/Informix throughout
USA and Mexico. Supported ADVFS and LSM
for TRU64 Cluster UNIX to address and fulfill additional disk space needs for
Data Warehouse. Lead and implemented
system security and administration for inter-departmental projects. Trained,
supported and configured NIS/NFS for the system security team to make security tasks user friendly. Created and maintained NIS documentation
which enhanced the sharing of knowledge.
LITTON
PRC INC. (Northrop Grumman) March 1996 - September 1997
Experience
Title: Configuration Analyst
Customer: Chicago 911 Dispatch
Center, PRC Location: USA – Travel 75%
Description: Supported Chicago’s 911 emergency dispatch
center as the only System Administrator in software intervention for crisis
system automation. Provided TRU64 UNIX
configuration management support for NFS, ADVFS, LSM and backups. Maintained system security and effectively
managed file system and disk space issues.
Maintained high Oracle 7.0 database availability for 911
dispatchers. Performed backup and
recovery. Resized tablespaces and
automated database maintenance.
Export/Import of data.
LORAL MEDICAL IMAGING SYSTEMS October
1995 – February 1996
Experience Title: Senior Systems
Engineer
Customer: Loral – Field
Service, QA, Engineer Location: Hoffman Estates, IL
Description:
Provided technical support to facilitate
security disk configurations &. NFS client/server mounts. Performed hardware and software of VMS, Sun
Solaris UNIX and Sybase, which was crucial to the success of imaging software
application database loads. Performed
SYBASE configurations for SQL
schema/DBCC which executed expanded database loads.
CHICAGO STOCK EXCHANGE (CHX) November
1992 - September 1995
Experience Title: Technical Specialist/ Programmer/Analyst
Customer: Trading Floor, Development/Production Location: Chicago,
IL
Description: Provided direct technical support as crisis
center team player for trading technology.
Provided technical support for VAX/VMS and layered products, and system
security which consisted of installations, upgrades and network configurations.
Kept end-users in a productive working environment on a consistent basis. Directed and performed P.C. Net
administration with Pathworks for VMS to support the entire trading technology
department.
COMPAQ
(formerly Digital Equipment Corp
(DEC) October 1987 - November
1992
Experience
Title: Software Specialist/ System Manager
Customer: ACT – Application Center for Technology Location: Elk Grove, IL /Travel
Description:
Performed, Pre-sales support functions for Ultrix (Unix), VAX/VMS, VAXcluster
and C programming. Managed the Data
Center in VAX/VMS and VAXcluster platform environment.
EDUCATION
Roosevelt University, Chicago,
Illinois, 1990
Bachelor of Science, Computer Science
Dean’s
List, 1990
Oracle University, Chicago Illinois,
2009
SQL, Oracle 10g DBA
Microhard Technology Inc., Chicago,
Illinois, 2002
OCP Training Oracle 9i DBA
DePaul University, Chicago, Illinois,
1996
LAN
Certified, Local Area Networks
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