Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
Download Resume Format
JoY Grundmeier
309 River Hills
Drive · Burnsville, MN 55001
· (952) 895-9876 · joygrundmeier@gmail.com
Summary of
Qualifications
Solutions-driven
IT professional with progressive and extensive growth and experience in IT
management solutions and technical support, offering technical proficiency
combined with a proven record of exemplary customer-driven support.
Extraordinary capacity to multitask, manage competing priorities with ease
while achieving customer and organizational objectives. Respected team leader
and mentor with the ability to inspire confidence at all levels, known for
ability to recognize solutions impact beyond application. Significant
experience in customer service, technical support, relationship management,
departmental operations, project management, and IT consultative services.
Technical Skills
Hardware:
|
Dell
PowerEdge 2850, PowerEdge 2950, PowerEdge 710, Dell Precision Workstations,
Dell OptiPlex Workstations, Dell Latitude Workstations, Sharp Copiers, Konica
Minolta Copiers, HP LaserJet Printers, BlackBerry Phone Support, Scan to
Email, SonicWall VPN, SonicWall Firewalls, SonicWall Network Security
Appliance
|
Software:
|
TriGeo,
Citrix, Shavlik NetCheck Pro, Microsoft Office 2003, Microsoft Office 2007,
Microsoft Office 2010, Microsoft Exchange 2003, Blackberry Enterprise Server,
Backup Exec 9,Backup Exec 12, Backup Exec 12.5, Symantec NetBackup 6.0
MP4/MP7, Protus Virtual Fax, Adobe Acrobat, Microsoft SharePoint 2007,
Microsoft Windows Automated Installation Kit, F-Secure Antivirus, Symantec
EndPoint Security, Windows Security Updates
|
Platforms:
|
Windows
Server 2000, Windows Server 2003, Windows Server 2008, Windows Server 2008
R2, Windows 2000 Professional, Windows XP Professional, Windows 7
Professional
|
Miscellaneous:
|
Cat5e Termination, Cat6e Termination, Cat3
Termination, Cat5, Cat6 Cable Testing
|
Professional Employment
NorthStar CMS, St. Paul, MN |
2003-2011
Information Systems Specialist (2009-2011)
Direct
responsibility for the deployment and support of Citrix applications including
Citrix Presentation 4.5 administration and troubleshooting, weekly restarts,
and all aspects of system support including Backup/Restore Administrator, Group
Policy configuration, Phone Factor installation, configuration, and configure
multifactor authentication, Exchange/Active Directory management, and Windows
Server 2003/2008/7 administration.
Systems Administrator (2005-2009)
Provided
systems and the configuration, and troubleshooting of Citrix Presentation
Server 4.5 and the technical support of 200+ Citrix agents, Citrix agent
connection issues, and printing issues with P2P T1 connection.
·
Developed enterprise
backup solution for 35 servers; implemented backup solution for laptops for
remote users.
·
Successfully
recovered three active domains through the remote testing of applications at an
external disaster recovery site.
·
Project Leader for
configuration of a Test and Training Environment, creating testing processes to
mirror production data for test and training environments.
·
Responsible for Exchange/Active
Directory Management, configuration of Group Policy, Windows Server 2000/2003
management and troubleshooting, the administration of TriGeo Network Security
and Shavlik NetCheck Pro, and for coordinating the backup of SonicWall
firewalls and VPN appliances.
·
Utilized Citrix
XenServer to transition Citrix Presentation Server from physical machines to
virtual machines.
Help Desk Support (2003-2005)
Responsible
for the technical support and providing exceptional customer service in a call
center environment in resolving and troubleshooting a wide range of technical
issues for 80 workstations, 35 servers, 15 Blackberry devices, in-house
applications, and for all hardware and software updates and support.
·
Managed the
administration of Symantec NetBackup Server 6.0, VERITAS Backup Exec 9.0, 12.0,
12.5, Blackberry Enterprise Server, Symantec Antivirus/F-Secure Antivirus and
firewall administration.
·
Coordinated the
technical requirements required for employee and office relocations including
the termination and installation of phone lines and network cables.
·
Planned and executed
the successful installation of Symantec desktop and laptop option to 100
workstations and laptops.
·
Experienced in
Microsoft Windows Server 2003/2008, Microsoft Windows 2000/XP, and Microsoft
Office 2000/2003/2007/7 troubleshooting and support.
·
Performed in the role
of Floor Safety Trainer.
·
Efficiently managed
the installation and maintenance of conference room projectors and technology.
United States Marine
Corps, Camp
Pendleton, CA | 2000-2002
Mechanized Allowance List Clerk
Fully
accountable for the control and management of $3 million in military equipment,
balancing unit equipment allowance to on-hand inventory levels to ensure unit
readiness in all situations.
- Recognized by USMC inspectors with an award for unit
readiness and accountability.
Education
University of Phoenix
Online Program
Bachelor
of Science, Information Systems & Technology (GPA 3.7)
Brown College,
Mendota Heights, MN
Associate
of Science, Information Systems Technology (GPA 3.8)
Download Resume Format
.JPG)
.JPG)
.JPG)
0 comments:
Post a Comment