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Joy Zaffuto
309
Penrose St.
Ponchatoula,
LA 70001
Phone:
985-773-9876
Email: joy.zaffuto@gmail.com
QUALIFICATIONS
SUMMARY
IT professional with over 11
years of experience involving LAN/WAN, IT Security, Server Maintenance,
Technology Solutions, Anti-Virus Support, Software, Hardware, Install &
Configuration, Space/Usage Monitoring, System Evaluation/Testing, System
Upgrades, Software Engineering, Intranet Systems, System Back-Up/Recovery, Data
Conversion/Migration and VMware.
AREAS OF EXPERTISE
- Shell Scripting,
Windows NT/2000/XP/2003/2008 Administration, Server Integration, LAN/WAN,
Networking Protocols, UNIX/Redhat System Administration & SUN/Solaris
- File, DNS, Web, Domain
Controllers, DHCP, FTP, IIS, Application, Database, Exchange, SCCM, SCOM,
and Terminal Servers
- Sharepoint
Design, VMware Design, System Security, Firewalls and System Hardening
- TCP/IP Internals,
Routers, Switches, Addressing, VLAN, Subnetting and Design
- Network
Analyzers, Probes, Protocol Diagnostics
- Security
Safeguard Administration, Access Filter Definitions and Penetration Tests
PROFESSIONAL
EXPERIENCE
FEB
2011 – NOV 2011 ; Stennis Space
Center, MS Systems Engineer; KnightPoint
Systems
- Systems Administrator for all agencies within
the Department of Homeland Security.
- Used System Center Configuration Manager (SCCM)
for updates, deployments, and assessments and Systems Center Operations
Manager (SCOM) for end-to-end monitoring and management.
- Maintained several thousand servers, backups,
updates and support for all customers within DHS.
- Implemented new Windows Deployment Servers
(WDS) for second datacenter in Virginia for Immigration Customs
Enforcements site. Installed over 300 new servers.
- Part of integration team for converting
physical to virtual of over 500 servers within the datacenter for ICE.
- Maintained Citrix/XenApp/XenServer for
customers within our datacenter.
- Performed troubleshooting on network related
issues, GPO's, security risks, and server issues.
- Maintained Active Directory for several
domains, exchange servers and VMware hosts.
- Interacted daily with customers to resolve any
daily issues with servers. Used Remedy ticket system to maintain tickets.
JUN
2009 – JAN 2010; Baghdad, Iraq Systems Engineer; SAIC
- Integrated VMware ESX 3.5 and EMC SAN storage for
Dell 6950 and Dell R905 servers running on Linux platform.
- Maintained all security requirements for
switches, SAN’s and laptops associated with servers.
- Maintained Active Directory for over forty
sites, GPO's, Exchange servers, patches, detailed logs, and implemented a
WSUS system for server updates.
- Integrated and maintained VM servers and
software to include Oracle, Java, Apache and custom software applications.
- Install, trained personnel, and maintained a
computerized system used for counter terrorism objectives.
- Implemented 3-factor security, biometrics,
smart/secure cards, and Public Key Infrastructure.
- Served on a fly-away team that traveled to
different bases every week to install new linux and windows 2008 based
servers
- Setup/configure Cisco routers and switches that
were part of the server suite.
- Member of engineer team that designed server
suite and software packages for critical military missions.
FEB 2008 – MAR 2009;
Baghdad, Iraq; Lead Systems/Network Administrator;
CACI
- Created security templates,
VPN’s, RADIUS clients, RADIUS servers and CA’s for network.
- Administered UNIX/LINUX
(Redhat) and Microsoft 2000/2003 servers, supporting internet, email, and
video teleconferencing services.
- Designed Active Directory, IIS,
FTP, and Sharepoint farm for site.
- Installed, maintained and
configured exchange 2007 and SQL 2005 for each supported base in Iraq.
- Administered user account
information, performance monitoring/tuning, data backups and restoration,
system and network troubleshooting for NSA and US Army networks.
- Configured routers, gateway
protocols, RAID’s and multiple Local Area Networks (LAN), Wide Areas Network
(WAN) topologies, offsite SAN’s and VPN’s.
- Implemented new Symantec
Anti-virus server group for over 30 servers.
- Planned and installed Windows
2000/2003 operating system and application software upgrades / WSUS. Tested,
installed, and maintained software tools and utilities.
- Cloned hard drives and
created baselines for workstations using hard drive duplicators or ghost
software.
JUN 2000 – SEP 2007;
Fort Bragg, NC Electronic
Warfare Technician/Network
Administrator; U.S. Army
- Installed, configured,
maintained, and upgraded Fileservers, Exchange Servers, DNS servers, Proxy
servers, DHCP servers, Ethernet cables, and fiber cables for twelve
different domains.
- Installed and configured 2800
Cisco routers and Cisco Catalyst 3560 switches for the Army’s network..
- Performed account
administration for Active Directory on Windows 2000/2003 server platform.
- Repaired, installed,
adjusted, modified, and tested computer network systems, Army radios, 3800
and 7600 series Cisco routers, and Cisco Catalyst 3560 and 3750 switches for entire brigade/company
area.
- Performed security and
penetration test for NIPR network at site.
- Daily management of site computer
systems such as administration, backup, user accounts, anti-virus removal,
and site configuration.
- Performed the role of
Enterprise Administrator for NIPR/SIPR network at Fort Bragg, NC.
- Supervision of over $3
million of highly sensitive equipment.
SPECIAL
COURSES, SCHOOLS AND CERTIFICATIONS
Southeastern
Louisiana University - Completed Courses for Computer Science (BA) (FEB
2010-2011)
Certified
Cisco Networks Associates (CCNA)
CompTIA A+
certification
CompTIA
Network + certification
CompTIA
Security + certification
Microsoft
Certified Systems Engineer w/specialization in security (2003 MCSE+security)
Microsoft
Certified IT Professional Enterprise Administrator (2008 MCITP)
Active Top
Secret/SCI security clearance with CI polygraph
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