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Joy Zaffuto
309 Penrose St.
Ponchatoula, LA 70001
Phone: 985-773-9876
 Email: joy.zaffuto@gmail.com

QUALIFICATIONS SUMMARY

IT professional with over 11 years of experience involving LAN/WAN, IT Security, Server Maintenance, Technology Solutions, Anti-Virus Support, Software, Hardware, Install & Configuration, Space/Usage Monitoring,  System Evaluation/Testing, System Upgrades, Software Engineering, Intranet Systems, System Back-Up/Recovery, Data Conversion/Migration and VMware.

AREAS OF EXPERTISE

  • Shell Scripting, Windows NT/2000/XP/2003/2008 Administration, Server Integration, LAN/WAN, Networking Protocols, UNIX/Redhat  System Administration & SUN/Solaris
  • File, DNS, Web, Domain Controllers, DHCP, FTP, IIS, Application, Database, Exchange, SCCM, SCOM, and Terminal Servers
  • Sharepoint Design, VMware Design, System Security, Firewalls and System Hardening
  • TCP/IP Internals, Routers, Switches, Addressing, VLAN, Subnetting and Design
  • Network Analyzers, Probes, Protocol Diagnostics
  • Security Safeguard Administration, Access Filter Definitions and Penetration Tests

PROFESSIONAL EXPERIENCE

FEB 2011 – NOV 2011          ; Stennis Space Center, MS   Systems Engineer; KnightPoint Systems
  • Systems Administrator for all agencies within the Department of Homeland Security.
  • Used System Center Configuration Manager (SCCM) for updates, deployments, and assessments and Systems Center Operations Manager (SCOM) for end-to-end monitoring and management.
  • Maintained several thousand servers, backups, updates and support for all customers within DHS.
  • Implemented new Windows Deployment Servers (WDS) for second datacenter in Virginia for Immigration Customs Enforcements site. Installed over 300 new servers.
  • Part of integration team for converting physical to virtual of over 500 servers within the datacenter for ICE.
  • Maintained Citrix/XenApp/XenServer for customers within our datacenter.
  • Performed troubleshooting on network related issues, GPO's, security risks, and server  issues.
  • Maintained Active Directory for several domains, exchange servers and VMware hosts.
  • Interacted daily with customers to resolve any daily issues with servers. Used Remedy ticket system to maintain tickets.

JUN 2009 – JAN 2010; Baghdad, Iraq                      Systems Engineer; SAIC
  • Integrated VMware ESX 3.5 and EMC SAN storage for Dell 6950 and Dell R905 servers running on Linux platform.
  • Maintained all security requirements for switches, SAN’s and laptops associated with servers.
  • Maintained Active Directory for over forty sites, GPO's, Exchange servers, patches, detailed logs, and implemented a WSUS system for server updates.
  • Integrated and maintained VM servers and software to include Oracle, Java, Apache and custom software applications.
  • Install, trained personnel, and maintained a computerized system used for counter terrorism objectives.
  • Implemented 3-factor security, biometrics, smart/secure cards, and Public Key Infrastructure.
  • Served on a fly-away team that traveled to different bases every week to install new linux and windows 2008 based servers  
  • Setup/configure Cisco routers and switches that were part of the server suite.
  • Member of engineer team that designed server suite and software packages for critical military missions.

FEB 2008 – MAR 2009; Baghdad, Iraq;       Lead Systems/Network Administrator; CACI
  • Created security templates, VPN’s, RADIUS clients, RADIUS servers and CA’s for network.
  • Administered UNIX/LINUX (Redhat) and Microsoft 2000/2003 servers, supporting internet, email, and video teleconferencing services.
  • Designed Active Directory, IIS, FTP, and Sharepoint farm for site.
  • Installed, maintained and configured exchange 2007 and SQL 2005 for each supported base in Iraq.
  • Administered user account information, performance monitoring/tuning, data backups and restoration, system and network troubleshooting for NSA and US Army networks.
  • Configured routers, gateway protocols, RAID’s and multiple Local Area Networks (LAN), Wide Areas Network (WAN) topologies, offsite SAN’s and VPN’s.
  • Implemented new Symantec Anti-virus server group for over 30 servers.
  • Planned and installed Windows 2000/2003 operating system and application software upgrades / WSUS. Tested, installed, and maintained software tools and utilities.
  • Cloned hard drives and created baselines for workstations using hard drive duplicators or ghost software.
   
JUN 2000 – SEP 2007; Fort Bragg, NC        Electronic Warfare Technician/Network Administrator; U.S. Army
  • Installed, configured, maintained, and upgraded Fileservers, Exchange Servers, DNS servers, Proxy servers, DHCP servers, Ethernet cables, and fiber cables for twelve different domains.
  • Installed and configured 2800 Cisco routers and Cisco Catalyst 3560 switches for the Army’s network..
  • Performed account administration for Active Directory on Windows 2000/2003 server platform.
  • Repaired, installed, adjusted, modified, and tested computer network systems, Army radios, 3800 and 7600 series Cisco routers, and Cisco Catalyst 3560 and 3750  switches for entire brigade/company area.
  • Performed security and penetration test for NIPR network at site.
  • Daily management of site computer systems such as administration, backup, user accounts, anti-virus removal, and site configuration.
  • Performed the role of Enterprise Administrator for NIPR/SIPR network at Fort Bragg, NC.
  • Supervision of over $3 million of highly sensitive equipment.

SPECIAL COURSES, SCHOOLS AND CERTIFICATIONS
Southeastern Louisiana University - Completed Courses for Computer Science (BA) (FEB 2010-2011)
Certified Cisco Networks Associates (CCNA)
CompTIA A+ certification
CompTIA Network + certification
CompTIA Security + certification
Microsoft Certified Systems Engineer w/specialization in security (2003 MCSE+security)
Microsoft Certified IT Professional Enterprise Administrator (2008 MCITP)
Active Top Secret/SCI security clearance with CI polygraph


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