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Maya  Zhang

Cell: (908) 566-9876 (Cell)

maya@hotmail.com

Professional Profile

              I am a senior IT specialist with over 12 years of experience as a UNIX system administrator.  I have worked on different projects, including enterprise mission-critical applications.  I am highly skilled in many technical areas, such as Solaris (zoning and Solaris Volume Manager included), Sun servers and storage systems, EMC and Hitachi storage systems, Veritas Storage Foundation (Volume Manage), Veritas NetBackup, JumpStart and KickStart, Veritas Backup Exec, SAN, RAID, ZFS, LDom, switches, Linux (especially Red Hat), SGI Irix, HP-UX, and tape libraries.  I also serve as a technical lead for various applications.  Having worked closely with customers, I won high customer satisfaction from user groups.  I have excellent communication skills and work well independently and in collaboration.  The team has a tradition of extensive knowledge-sharing and keeping detailed documentation.

Education, Certifications, & Trainings

BS, 1987, University of Science and Technology of China, Hefei, Anhui, China
MS, 1990, University of Science and Technology of China, Hefei, Anhui, China

PhD, 1998, Rutgers University, New Brunswick, NJ

Certified Solaris 10 System Administrator, August, 2009
Certified Solaris 10 Network Administrator, March, 2010
Symantec Certified Specialist for Veritas Storage Foundation 5.0 for UNIX, May, 2010
Symantec Certified Specialist for High Availability Administrator for UNIX with Veritas Cluster Server 5.0, May, 2010

EMC Clariion Host Integration and Management, September, 2005

EMC ControlCenter Management, September, 2006

Veritas Storage Foundation, September, 2007

Sun Fundamentals of Storage Area Network, December, 2007
Sun Virtualization: Solaris 10 Logical Domain Administration, June, 2010
IPv6 Fundamental, implementation, and migration, March, 2011

Computer Skills

•Operating Systems:      Solaris 2.5/2.5.1/2.6/7/8/9/10 (including zoning), Linux (Red Hat Enterprise Linux 4.0 and 5.x, Fedora, SUSE), HP-UX, and Windows

•Hardware:       Sun servers (Sun Sparcs, Ultras, Enterprise 420/3000/3500/5000/6500/10000, SunFire 6800, 880, V890, V440, V210, M4000, T2000, T5120, T5220, T5240, T3, X4200, X4440, X4500),  Linux servers (IBM, HP, Dell), SGI servers, HP, Tape libraries (Sun L700, IBM 3584, etc.), tape drives (DLT, SDLT, and LTO 3), hard disks, SAN, and disk arrays (EMC Clariion and Symmetrix, Sun StorEdge, Hitachi Thunder 9200, 9520, AMS 200, and AMS 500), Brocade Silkworm

•Backup:           NetBackup, Solstice, TSM, rsync, Legato, dump, tar, cpio

•Languages:      C/C++, FORTRAN, Perl, SQL, Java, HTML, and shells (Bourne, C, Korn)

•Database:        Oracle

•Utilities:           Veritas Storage Foundation, Veritas NetBackup, Veritas Backup Exec, EMC ControlCenter, Solaris Volume Manager, ZFS, Solstice DiskSuite, XLV, Symantec Enterprise Security Manager (ESM), Apache webservers, DOWS, CompuLert, and Tivoli, Maximo, BladeLogic, IMM

•Networking: TCP/IP, DNS/BIND, NFS, SSH, DHCP, Apache, automounter, NIS, and NIS+, NTP, IP filter

Professional Experience

•April, 2011 – Present             System administrator, Teksystems, at Bank of America

·                     Installing large number of Unix/Linux servers using BladeLogic, Kickstart, xCAT, Vmware, etc.

·                     Configuring servers according to customer requirements following company processes and  making sure server configurations meet company policies

·                     Working with various stakeholders on requirements, such as upgrade hardware, software, resolving different problems

·                     Executing long term projects such as upgrading of third party software

·                     Working closely with the rest of the team for better coverage

•July, 2009 – March, 2011                 System administrator, Paragon, at AT&T

·                     Installing operating systems (Solaris and Linux) and other programs on various servers (both Sparc and x86) using JumpStart, KickStart, and WANboot.  The servers are used by internal programmers and testers along with the IT staff in the datacenters.

·                     Setting up and configure a large number of JumpStart and KickStart servers and installing a number of other servers running Solaris and Red Hat Linux off them.

·                     Support reference systems in dozens of datacenters around the world; those servers are used to image new servers running Solaris and Red Hat Linux (and other platforms) for hosting services used by external clients.

·                     Working with network and security teams to ensure the JumpStart and KickStart servers are properly synchronized with the standard reference system.

·                     Building new flash archives regularly according to new needs and requirements.

·                     Working with storage and network teams to ensure the smooth operation of the local datacenter.

·                     Writing scripts, mostly in Perl, used for automating regular processes with cronjobs.

·                     Installing Linux servers (mostly Red Hat) using KickStart.

•March, 2008 – June, 2009    System administrator, IBM

·                     Supporting hundreds of Sun servers of various hardware architectures and running Solaris versions from 2.5 through 10 and resolving hardware, software, and user issues in timely manner.

·                     Working closely with the application teams and hardware vendors to resolve any hardware problems.

·                     Sharing knowledge with the original team members to ensure better coverage of all servers. 

·                     Performing backups and restorations of all the IBM servers in Morristown, NJ and solving problems promptly.

•May, 2002- February, 2008   System administrator, IBM, Morristown (client AT&T location), New Jersey

·                     End-to-end system and user support of UNIX systems (about 30 servers of Sun Solaris, Linux, HP-UX, and SGI Irix) running various data marts.

·                     Working with various teams to successfully implement application migration from old SGI servers and HP servers to new Sun servers in very tight time frame.  In the process, many technical and communications problems were overcome.  Detailed documentation helped greatly in the later migrations.

·                     OS (Solaris and Irix) installation and upgrade, firmware installation and upgrade.  Started the planning of new Daylight Saving Time early and thoroughly to ensure all the servers, switches, software, firmware, and applications conform to new DST.

·                     Installing Solaris 10 and setting up zones for different applications.

·                     Capacity planning regarding servers and storage systems to handle performance and huge amount of data.

·                     Setting up new storage systems (Clariion, Hitachi Thunder 9200, 9520, AMS 200, and AMS 500) to meet expected growth.

·                     Setting up private gigabit network to improve NFS performance.

·                     Setting up SAN to better use existing storage.

·                     Automating regular SA tasks with cron jobs and scripting, especially in Perl.

·                     Software installation, configuration, upgrade, and trouble-shooting, including NetBackup, and Veritas Volume Manager.

·                     Design and implementation of backup environment with large amount of data.  By reconfiguring NetBackup, I dramatically reduced the time needed for restoration (hours to minutes) and increased backup throughput.

·                     Installing and configuring Linux servers for various purposes, Linux versions including Red Hat, SUSE, and Fedora.

·                     Writing Perl and shell scripts for automating periodical SA tasks.

·                     Serving as technical lead in various SA areas to help the effective use of resource in the whole organization.

•July, 2000-April, 2002           System administrator and production support, IBM, Middletown (client AT&T location), New Jersey

·                     Serving the same capacity as with AT&T, as a result of outsourcing to IBM

·                     Participating the planning of new hardware architecture for migrating BPP (Business Provisioning Platform) Facility to become a web-based application

·                     Setting up six work centers for the application, most of time within a week instead of the usual two weeks

·                     Resolving multiple problems in remotely setting up a work center for two applications overseas

·                     Single-handedly completing the planning, testing, and deployment of Axent (later called Symantec Enterprise Security Manager) and fixing the vulnerabilities on all the servers (over 60) I supported

·                     On-call during off hours, especially after 9/11 for extended production support

·                     My prompt responses to user requests won high praises from users, developers, and testers

·                     Because of the changes in the SA team, I took over SA, Oracle DBA, and production support for the application, originally done by five people

•May, 1999-June, 2000            System administrator and production support, AT&T, Middletown, New Jersey

As a member of SA team, administering a three-tier system with more than 1200 computers and 60 servers running BPP (Business Provisioning Platform) Facility and other applications.  Servers included Sun Enterprises, Ultras, and Sparcs, and clients mostly Ultras and Sparcs. 

·                     Using JumpStart to set up Sun servers and workstations in dozens in various work centers around the country

·                     Setting up NFS, NIS+, and printer servers and printers

·                     Performing user account administration, patch and package installations, third party software installation

·                     Backing up servers using Legato

·                     Troubleshooting and production support

·                     Deployment of many new software releases along with developers and testers

·                     Working efficiently with other teams to resolve technical problems in configuring more than 200 workstations to run multiple applications; this reduced cost significantly

·                     Documenting processes and changes and maintaining detailed and up-to-date documentations

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