Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
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Lilla Harwell
309 N 60th St. (773) 552-9876
Milwaukee, WI 53001 lilla.harwell@gmail.com
Results Oriented with
comprehensive professional and technical background.
Technical
Expertise
Certifications: Network + (2009) A+ (2011)
Operating
Systems:
Unix, Windows 2000, Windows XP, Windows Vista, Windows 7
Professional
Experience
United States
Marine Corps
System
Administrator (Jan, 2004 – Jan , 2009)
•
Setup and maintained military and critical networks, protecting network
assets.
•
8 + years of experience with MS office 2003/2008/2010 (Word, Excel,
Power Point, Outlook).
•
5 years of cross-platform experience in systems administration, including analyzing,
designing, installing, maintaining, and repairing hardware, software, peripherals,
and networks.
•
Superior troubleshooting and technical support abilities with network
connectivity, and security and database applications.
•
Responsible for hardware and software applications for workstations,
servers, and network data communications. Collaborated with executive
management and department leaders to assess network capacity needs.
•
Administered local and remote server backups with industry specific
software.
•
Performed all levels of hardware and software systems support for 500+
end users.
•
Installed projects for servers, switches, and other network resources.
•
Successfully installed Operating Systems including Unix, Windows 2003
server, Windows XP, and Windows 7 as well as a multitude of various software,
both commercial and industry specific.
•
Performed hands-on administration, monitoring, and troubleshooting of
Local Area network (LAN/WAN), resulting in optimum performance and minimum
downtime in XP environments.
•
Effectively control classified materials and equipment to assure that
confidential material is secure.
•
Install, troubleshoot, identify deficiencies, diagnose causes, and
determine corrective action required for repair of data link systems.
•
Outstanding diagnostic and troubleshooting abilities with printers,
scanners, and other peripherals.
•
Extensive knowledge in the following protocols: TCP/IP, VPN, DHCP, DNS,
WINS, ARP, FTP, SMTP, POP3, NAT, VLAN, and RIP.
•
3+ years of performing the duties of both 2nd and 3rd
tier help desk and technical support.
•
Utilized technical manuals, authentication procedures, installation
procedures, system administrator functions, schematics, wiring diagrams, and
manufacturer’s drawings.
Itracs Inc.
Technical
Support Specialist (Mar, 2009 - July, 2009)
•
Diagnosed and resolved challenging technical hardware and software
issues.
•
Ensured that requests for assistance were properly logged, assigned and
responded to in a timely manner and according to agreed standards and
procedures.’
•
Tier 3 response to requests for technical assistance in person, via
phone, electronically.
•
Performed hands-on administration, monitoring, and troubleshooting of
Local Area network (LAN/WAN), resulting in optimum performance and minimum
downtime in XP and Windows 7 environments.
Low-Key
Recording Studio
CEO/Chief
Engineer (October 2009 - July 2011)
•
Recorded, mixed, and edited music and audio for various audio and
companies.
•
Responsible for scheduling and record keeping.
•
Responsible for all marketing and promotion.
Compucom
(Wal-greens installation project; contract)
Lead
Technician (Sept, 2011)
•
Installed, configured and upgraded (IMAC) of Access Devices: Personal
Computers,
•
Desktops, Blade server, server racks and POS devices, and related
peripherals.
•
Supported varied Operating Systems including command line scripting.
•
Performed back out and recovery duties
•
Perform system image and software by utilizing the customer scripts
•
Verify software images
•
Troubleshoot hardware and software related problems for the end users
We Energies (Contract)
Windows 7 Migration Support (Oct 2011 - Nov 2011)
•
Use of Remote Desktop Client and VMWare to remotely
login into clients and servers.
•
Extensive use and knowledge of BNC Remedy Ticketing
System.
•
Performed sycessful migration of customer’s mailboxes
from Outlook 2003 to Outlook 2010.
•
Closely monitored the migrations for mulitple customers
and corrected or escalted any and all issues concerning Windows 7 migration.
•
Migration of computer and user profiles, group and
local polices and other environment variables.
Training
•
Lotus Notes, Sept 2011
•
Share Point 2010, Sept 2011
•
Digital Logic, August 2008
•
Electrical Course, August 2008
•
Implementing & managing MS Exchange Server 2003, Jan 2008
•
Solaris Essentials for System Administrators, Jan 2008
•
Introduction to Cisco Routers, Dec 2007
•
Supporting Users Running MS Windows XP Operating Systems, Dec 2007
•
Technical Data System Repair, October 2004
•
Fiber Optics, August 2004
•
Basic Electronics, May 2004
Education
Madison High
School
Diploma (2003)
Conservatory
of Recording Arts & Sciences
Certificate in
Audio Engineering (2009)
Harold
Washington (26 credits)
Management
& Marketing (2009-2011)
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