System Administrator Resume Format For Job Application in Word Free Download -->

System Administrator Resume Format For Job Application in Word Free Download

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Sample Template Example of Beautiful Excellent Professional Curriculum Vitae / Resume / CV Format with Career Objective, Job Description, Skills & Work Experience for Freshers & Experienced in Word / Doc / Pdf Free Download
JOy RASMUSSEN
309 S. Pennsylvania Street, Centennial, CO 80001
(720) 364-9876, joyrasmussen@comcast.net

SUMMARY

Highly experienced Information Technology professional with six years of system administration experience; proficiency in monitoring operational technology systems in large server environments; history of working in classified government networks; reputation for excellent customer service; effective communicator able to explain complex concepts and ideas to non-technical individuals.

EXPERIENCE

HEWLETT PACKARD                                                                                                  2003-2010
                                                           
System Administrator (2004-2010)

·        Member of team responsible for maintaining a 30000 server hosted environment
·        Analyzed computer related issues; identified server problems, tested and implemented solutions
·        Monitored customer networks to ensure availability of all business-critical systems; and  performance consistent with corporate profitability and customer satisfaction goals
·        Installed and replaced hardware on customer servers such as disk drives, CD-ROMs, NICs, RAM and cabling
·        Managed and scheduled customer TAN backups, data restoration and disaster recovery operations (Veritas NetBackup 5.0 and 6.0) , tape library inventories and offsite storage
·        Maintained local documentation, updated the Hosting Central Database (HCDB), created audits and inventories of customer equipment and power usage
·        IT-2 Clearance, serviced classified network for Defense Logistics Agency

IT Specialist (2003-2004)

·        End-user technical support for customer networks in nine cyber centers
·        Coordinated end-users, vendors and system administrators to identify and repair server and network problems



QWEST Communications                                                                                                2001-2002 
                                   
NCC (Network Control Center) Operations Technician

·        End-user technical support of dedicated data, internet and voice circuits
·        Tested circuits and components of malfunctioning telecommunication equipment to isolate source of malfunction
·        Coordinated customers, vendors and local telephone technicians to troubleshoot and solve telecommunications problems
·        Tested, after repairs, to confirm circuit continuity and operational performance
·        Major Account Support Team

TELETECH Teleservices                                                                                               1997-2001

Telecommunications Coordinator – Data and Voice (1997-2001)

·        Analyzed and tested dedicated data circuits and frame-relay networks, and dedicated voice circuits to determine if repairs were needed; confirmed circuit continuity after repairs were completed
·        Conferred with end-users, vendors and local telephone technicians to identify problems with telephone or voicemail system
·        Coordinated additions to customer’s existing phone system
·        Provided statistics, escalations, RFO and follow-up

CERTIFICATION

MCP (Microsoft Certified Professional) Windows Vista, 2009
MCSE (Microsoft Certified Systems Engineer) Windows NT 4.0, 2000

EDUCATION

MA Philosophy, University of California, Riverside, California, 1985
BA Philosophy, Fairleigh Dickinson University, Madison, New Jersey, 1973





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