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Danna Onge
309 Gershwin circle
Newark, DE
302-690-1230
danna.onge@yahoo.com
Summary:
·
6 years customer service experience
·
Skilled with computer software: Microsoft®
Office Word, Excel, and PowerPoint
·
Dependable: works well alone or in a team
·
Well-organized and efficient with a positive
attitude
Experience
BJ's
Wholesale club Newark, DE
Food Court Server 05/2011 to
Present
·
Processes customers’ orders in a timely
manner.
·
Prepares food and stocks service stations.
·
Sterilizes all kitchen utensils and equipment.
ISS Greater Philly Marlton,
NJ
Site Manager/Supervisor 04/2009
to 09/2010
·
Hired new applicants and provided on the job
training on company policies and equipment.
·
Supervised 11 employees and preformed annual
reviews for promotions and or termination.
·
Maintained all employee records and work
hours.
·
Monitored inventory weekly and re-ordered
supplies on a monthly basis.
A.B.M Wilmington,
DE
Environmental/Representative 02/2008
to 04/2009
·
Responded to clients request by e-mail or in person.
·
Performed all cleaning duties including.
·
Reported concerns to site manager any
concerns.
Starry
Building Service Newark,
DE
Environmental /Representative 01/2007
to 08/2007
·
Reported to site manager any problems or
concern.
·
Executed daily operations of building.
MBNA Newark DE
Lead Rep 2 05/1993 to
08/2006
·
Performed as acting supervisor upon request.
·
Recommended changes to improve service in the
workplace.
·
Coordinated activities with other locations
to ensure that services were provided in an efficient and timely manner.
Education
Professional
Staffing Associates, Inc. Clamant,
DE
Business School Certificate 11/2011
NRF
Foundation Claymont, DE
National Professional Certificate in Customer Service 09/2011
Berkeley
Business School Purchase, NY
Accounting Certificate
Harrison
High Harrison,
New York
Diploma
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