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Supervisor Best Resume Format in Word Free Download

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       DANNA JONES

309 Las Vegas Blvd North
Las Vegas, NV  89001
Cell 907-748-9876
danna@yahoo.com

Education

Bachelor of Science degree in Chemistry from the University of Alaska, Fairbanks  - 1972
Master of Science degree in Science Management from the University of Alaska, Anchorage - 1979
ITIL V3 Foundation Certification, Feb. 2011


Professional Experience


Municipality of Anchorage, Manager/Supervisor ERP services             August 2004 to May 2011

·         Managed and Supervised the Enterprise services which consisted of the PeopleSoft Finance and HR/Payroll as well as Property Appraisal and taxes.  Directly supervised seven to nine departmental personnel.  Occasionally supervised consultants as needed.

·         RFP Develop Experience
       Helped the Municipality of Anchorage in the development of the following RFPs
§  ERP replacement. Time utilized for this project was approximately six months.
§  Technical  lead for evaluating the ERP proposals..
§  Budget preparation system. 
§  Maintenance for current PeopleSoft ERP system
§  Appraisal and Tax replacement
       These four RFPs utilized 5% of my time, approximately 4 months over a 6 ½ period.
·         I spent 5 % of my time, (approximately 4 months over 6 ½ years) assisting in the creation of the ROI for initial consideration of projects, and the TCO for proposals.
·         Provided technical feedback for the final draft of the ERP replacement RFP for MOA in 2010 and 2011.
·         During my time at the MOA (6 ½ years), I kept current on technology as it applied to the public sector. 
·         I worked with Purchasing to negotiate contracts (all over $75, 000) with various vendors I also tracked costs versus deliverables for these projects.
·         Spent two months advising on the enhancement of the financial reporting application for the MOA.
·         Facilitated on-site technical presentations for the Vendor ERP proposals, plus follow-up visits and telephone references.
·         Provided technical expertise for evaluating IT application RFPs and their proposals. This was ongoing during my employment with the MOA.
·         I provided support for Business Systems Analysts in my group, facilitated white board sessions. On a monthly basis I also reviewed all analysis documents & program specs.
·         Mentored Business Analysts in Systems analysis and design concepts and techniques, which used 5 % of my time, 4 months over 6 ½ years.
·         Project Manager for all tactical and strategic projects for the group.  Five strategic projects in 6 ½ years. All projects 18 months or less in duration.


Alaska Communications, Anchorage, Alaska                               February 1998 to December  2003
Manager, Finance & Operations Applications

·         Manager of Financial & Operations Applications, which consists of the Finance/HR group, and the Operations applications support group.   Directly supervised 11 departmental  personnel,  plus consultants.  Over 5 ½ years.
·         Technical Lead for two SAP R/3 Finance implementations, first one for ATU in 1998, the second for ACS in 2001.
·         Contract administration for SAP application after implementations, over 5 ½ years, about 5% of my time, 3 months total.
·         I was responsible for both the expense and capital budgets for my group and reviewed my group’s budgets on a monthly basis.  I wrote  up an explanation for any variances ( high or low), estimated spend rate for my group for the remainder of the year, including capital projects.  1 month per year. ( 5 months).
·         Helped create the 5 year IT strategic plan and presented it to the Executive committee.  Responsible for my portion of the 5 year TCO of the different alternatives to achieve the strategic goals of ACS.  Typically one month per year over 5 ½ years, ( 5 months).
·         Project Manager for implementing the following systems:
·         New release of Remedy Trouble Management System
·          Goldmine
·         Edify IVR System
·         In-house developed circuit design system
·          Computer Associates Unicenter AHD/USD/TNG.
·         Wrote RFP’s & ROI’s for 3 projects, this included scope definition research, advising in contract negation, and continuing contract administration after implementation.  3 months.


TECHNICAL
Languages

COBOL, PL/SQL, Oracle Forms, SQL, C, Visual Basic, MFCOBOL, ADS/O, IDEAL, Pascal, SCOBOL, FORTRAN IV, PL/I, BASIC, SPSS.

Computer Hardware & Operating Systems
Windows server and desktop
Linux
Sun Microsystems (SunOS 5.4(UNIX System V))
DEC Alpha 7620(OSF/1 UNIX), 2100, 3100
IBM: MVS, AS400, RS6000 (AIX), 309X(OS/VS1, MVS/ESA), 43xx(VM/CMS,DOS/VSE), 370-145(DOS/VS1), 370-148(VM-DOS/VS), 1130, 360-40(DOS,EDOS), PC/XT(AT): PC-DOS 
HONEYWELL: Level 66(GCOS)
TANDEM: NonStop TXP System (Guardian)
WANG: 2200T, 2200VP, 2200MVP, VS, OIS 145 (Word Processor), PC
DG: MV8000 AOS/VS
HP: 3000

Programming Aids
AS400 Query, ISPF, EASYTREIVE, SPL, CMS, Panvalet, CULPRIT.

Databases
Oracle, DB2,  IDMS/R, CA Datacom/DB

Other Software
     MS Office, MS Project, MFCOBOL, MBPCOBOL, PARADOX, PROCOMM, TIMELINE, GPSS, SIMSCRIPT.

Methodologies
Structured Systems Analysis, Project Management, Structured Programming, Prototyping, Conceptual Data Modeling, Data Analysis.



References upon Request


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