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SUMMARY
Experienced business
and system analyst specializing in SAP and ERP application implementation projects. Strong background in
project coordination, planning, testing, execution, and maintenance. Analyzed
business processes and identified client’s
requirements through communication, observation, and analysis. Validated
requirements by frequent interactions with business and stakeholders’ changes. Provided
consulting for both diagnosing and planning upgrade and migration projects. Met or exceeded
the go-live deadline and delivered new solutions.
EXPERIENCE
Intuitive
Surgical, 950 Kifer Road Sunnyvale, CA 94086 Nov 2011 to Present
SAP Consultant to
Japan Integration Project - Contractor by
Prospance Inc.
Supported Japan Integration
project management and coordinated the work instructions activities of project
teams. Maintained Customer service, CRM to create RMA, Ordering process, and
Logistics operations. Created Japanese training user manuals and implemented
activities including hands-on training Japanese SAP superusers in MM and SD in
Tokyo Japan.
NEC Corporation of America – Semiconductor Factory Nov 2006 to Sep 2011 Consultant Custom
Application Management
·
Served as a
liaison between business users and programmers to release version upgrades in
SAP, QWACS Quality Warning Systems and NEC Manufacturing Execution Systems.
Created the SAP Implementation Cutover Checklist with Japanese SAP developers.
·
Assigned
to be a lead engineer for the RV plant's first ever implementation of SAP (v710). As the key member of the deployment team,
worked closely with the Japan GBT SAP team in development and UAT efforts.
·
Coordinated
closely with the NEC business users and the HQ
SAP team to create SAP system flow from MRP, procurement, invoice verification,
die sales and shipping, subcontracting, return delivery, over shipment, sales
price adjustment, goods return, vendor consignment, warehouse management,
physical inventory, and special GR.
·
Responsible
for managing WM, IM, PP, and MM modules in controlling material movement data
and physical inventory.
·
Configured
warehouse storage unit and monitored stock transfer orders and interfaces to
NEC homegrown systems. Supported work centers and order system in
operations.
·
Worked closed with sales group in SD modules.
Prepared SAP Netweaver SCM/CRM business suite for the
planned 2nd phase implementation.
·
Worked with
Japan HQ to design architecture used for interfacing orders management and
shipments between SAP and RV legacy systems. Installed SAP development IS
server clustering 6.5 and DB adaptor in local EAI in the North Star (NS)
project.
·
Supported project
management and coordinated the activities of project
teams. Maintained custom production sub-system
applications.
·
Served
as a lead IT Support Engineer for the RV SAP users in FI and CO modules. To expedite users’ transaction time, created
a RV SAP integrated data flow overview by T-Codes and the SAP Frequently Used
Information for sales and shipping users.
·
Created
the RV SAP website and knowledge center to aid in troubleshooting of both the
master data and transaction problems on the SAP error codes and messages.
NEC Corporation
of America
Nov 2001 to Nov 2006
Software Developer as a contractor from Kaustubam Systems Inc.
·
Coded, debugged, tested, and performed QA. Wrote MS
Visual Basic.NET and MS Visual C++. Perl, Java
Script, VB Script, and ASP for supporting sub-systems modifications.
·
Performed business analyst roles to support
business processes and the custom Management for several successful projects in
NEC with knowledge in Accounting, Finance, Planning, Purchasing, Material
Control, Production, BOM, Sales and Warehouse
management., Japanese QWACS, O3alps (UNIX and LINUX) and its
subsystems.
·
Designed and implemented MS SQL Server databases to
customize applications and reporting business requirements.
First
International Computer of America Inc., Fremont, CA Mar 1999 to Nov 2001
MIS Manager - Factory moved back to Asia
·
Responsible for the planning, design and
development of corporate mission critical applications including Manufacturing,
MRP, Maxcim, Sales Order Tracking Management System, Warranty Systems, Service
and Technical Support, Shipping & Receiving, Warehousing, RMA, and
Documentation.
·
Served as technical lead for the database
design and implementation of inventory subsystems.
·
Served as project leader in the planning and
production of manufacturing processes that includes BOM, routing, inventory
control, cycle counting, work orders, pipeline control, MRP, MPS, CRP, shop
floor management, product costing control and variance analysis.
EDUCATION
·
MBA Computer Information
Systems, California State University East Bay
·
BS Computer Information Systems,
California State University East
Bay
CERTIFICATIONS
AND TRAINING
·
SAP ERP 6.0 Certified Consultant: Emphasis on NetWeaver
in BEx Query Designer and Web Analyzer for BI, BIW, EAM, FI, CO, ME, MDM, PLM,
Customer Service, Material Planning, Purchasing, Program and Project
management, Sales Order Management, Human Capital Management, and
Inventory/Warehouse management.
·
MCDBA,
MCSE, and CNE. Certified Lucent VPN
Firewall.Certified TIW Production Management. Certified
SBT Accounting and Finance.
·
NetWeaver Portal, BI Client
Tools, and J2EE Engine 6.40 training completed in NEC.
·
BABOK Guide –
Fourth Edition and SAP SCM 7.0 training completed in NEC.
·
IT
Infrastructure Library (ITIL) Foundations V2 training completed
in NEC.
PUBLICATION
·
“Reusability in
Software Maintenance: A Japan-USA Comparison” Journal of Software Maintenance
by John Wiley & Sons Ltd.
MULTILINGUAL
SKILLS
·
Japanese, Chinese, and Taiwanese. Excellence in interpersonal skills.
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